What is Method:CRM?
Categories & Use Cases
Media
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Screenshot of Simplifies sales process and provides organization with a shared customer list.
Top Performing Features
Channel / partner relationship management
The software allows for sales, territory, lead, order and account management for partners or OEM relationships.
Category average: 7.9
Case management
This includes incident/ticket creation, routing, escalation, and resolution.
Category average: 8.2
Help desk management
This includes trouble ticketing, knowledge base, self-service, and service level agreement (SLA) management.
Category average: 8.2
Areas for Improvement
Customizable reports
Users can create reports and dashboards unique to their needs.
Category average: 7.7
Reporting
Software provides a broad range of standard and the ability to build custom reports.
Category average: 7.5
Territory management
Users can defines salesperson territories based on customer or market characteristics.
Category average: 7.2






