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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Method:CRM

    Score8.4 out of 10
    N/AMethod:crm is a QuickBooks-integrated, cloud-based CRM platform.

    $25

    per month per user

    Nutshell

    Score8.9 out of 10
    N/ANutshell offers a CRM with contact management, calendar sync, click-to-call, and collaboration features.

    $20

    per user, per month

    Pricing
    Method:CRMNutshell
    Editions & Modules
    Contact Management
    $25
    per month per user
    CRM Pro
    $44
    per month per user
    CRM Enterprise
    $74
    per month per user
    CRM Multi-Entity
    Custom Quote
    Starter
    $20
    per user, per month
    Pro
    $35
    per user, per month
    Pro+
    $70
    per user, per month
    Offerings
    Pricing Offerings
    Method:CRMNutshell
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Method:CRMNutshell
    Considered Both Products
    Method Integration Inc.
    No answer on this topic
    Nutshell, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    19 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    17 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    19 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    15 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    16 Answers
    No answers on this topic
    Features
    Method:CRMNutshell
    Sales Force Automation
    Comparison of Sales Force Automation features of Method:CRM and Nutshell CRM
    Feature
    Method:CRM
    8.0
    22 Ratings
    4% above category average
    Nutshell CRM
    5.6
    12 Ratings
    32% below category average
    Customer data management / contact management8.322 Ratings6.011 Ratings
    Workflow management8.320 Ratings10.010 Ratings
    Territory management1.81 Ratings6.06 Ratings
    Opportunity management8.320 Ratings10.08 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.920 Ratings1.012 Ratings
    Contract management8.711 Ratings00 Ratings
    Quote & order management9.118 Ratings8.07 Ratings
    Interaction tracking9.019 Ratings1.010 Ratings
    Channel / partner relationship management10.012 Ratings3.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Method:CRM and Nutshell CRM
    Feature
    Method:CRM
    10.0
    2 Ratings
    28% above category average
    Nutshell CRM
    8.8
    6 Ratings
    15% above category average
    Case management10.01 Ratings9.75 Ratings
    Call center management9.92 Ratings8.04 Ratings
    Help desk management10.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Method:CRM and Nutshell CRM
    Feature
    Method:CRM
    8.9
    19 Ratings
    16% above category average
    Nutshell CRM
    5.0
    11 Ratings
    41% below category average
    Lead management8.817 Ratings9.010 Ratings
    Email marketing9.014 Ratings1.09 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Method:CRM and Nutshell CRM
    Feature
    Method:CRM
    7.5
    20 Ratings
    1% below category average
    Nutshell CRM
    8.9
    10 Ratings
    16% above category average
    Task management9.118 Ratings9.09 Ratings
    Billing and invoicing management10.015 Ratings00 Ratings
    Reporting3.417 Ratings8.87 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Method:CRM and Nutshell CRM
    Feature
    Method:CRM
    7.7
    18 Ratings
    2% above category average
    Nutshell CRM
    8.1
    11 Ratings
    7% above category average
    Forecasting8.09 Ratings8.08 Ratings
    Pipeline visualization9.017 Ratings7.810 Ratings
    Customizable reports6.017 Ratings8.610 Ratings
    Customization
    Comparison of Customization features of Method:CRM and Nutshell CRM
    Feature
    Method:CRM
    7.5
    19 Ratings
    0% above category average
    Nutshell CRM
    8.3
    9 Ratings
    10% above category average
    Custom fields6.419 Ratings8.09 Ratings
    Custom objects6.418 Ratings9.05 Ratings
    Scripting environment9.212 Ratings9.01 Ratings
    API for custom integration8.014 Ratings7.04 Ratings
    Security
    Comparison of Security features of Method:CRM and Nutshell CRM
    Feature
    Method:CRM
    8.2
    19 Ratings
    1% below category average
    Nutshell CRM
    7.5
    2 Ratings
    10% below category average
    Single sign-on capability8.117 Ratings9.01 Ratings
    Role-based user permissions8.319 Ratings6.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Method:CRM and Nutshell CRM
    Feature
    Method:CRM
    10.0
    2 Ratings
    31% above category average
    Nutshell CRM
    8.0
    1 Ratings
    9% above category average
    Marketing automation10.02 Ratings8.01 Ratings
    Compensation management10.02 Ratings8.01 Ratings
    Platform
    Comparison of Platform features of Method:CRM and Nutshell CRM
    Feature
    Method:CRM
    7.4
    15 Ratings
    1% above category average
    Nutshell CRM
    6.0
    12 Ratings
    20% below category average
    Mobile access7.415 Ratings6.012 Ratings
    Social CRM
    Comparison of Social CRM features of Method:CRM and Nutshell CRM
    Feature
    Method:CRM
    -
    Ratings
    Nutshell CRM
    7.5
    8 Ratings
    2% above category average
    Social data00 Ratings7.08 Ratings
    Social engagement00 Ratings8.01 Ratings
    Best Alternatives
    Method:CRMNutshell
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Method:CRMNutshell
    Likelihood to Recommend
    8.3
    (24 ratings)
    9.0
    (12 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (18 ratings)
    7.0
    (2 ratings)
    Support Rating
    9.1
    (18 ratings)
    9.5
    (2 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    8.0
    (1 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Method:CRMNutshell
    Likelihood to Recommend
    Method Integration Inc.
    Method[:CRM] is well suited when you have a large company that needs to keep track of customers. It also connects with Quickbooks and that has really been nice for our organization. Our company is small so this really helps us stay on track and build our data base of customers.
    Incentivized
    Read full review
    Nutshell, Inc.
    This can be used for different industries, healthcare, IT, retail or any company with a customer service line, big or small. if i had to ask, i would say "Do you have any type of filing system that you use?" "anything where you are keeping track of personal/ business information." Do you need access to information on a day to day basis? If they do , then this can be used , especially if you need to keep track of the numbers; we like how we can see if are things going up or down.
    Read full review
    Pros
    Method Integration Inc.
    • The customization team is brilliant!
    • The various integrations, QBO & Gmail, help me keep track of all customer interactions.
    • The more organized I am, the more time I have to take care of my clients!
    • I have nothing but praise for the support team and the rest of the crew at Method.
    Incentivized
    Read full review
    Nutshell, Inc.
    • Customization - we are able to make Nutshell make the most sense for our company and processes
    • Scheduling - the ability to set tasks allows us to never forget a follow-up call or email
    • Tags - allow us to prioritize leads and segment our customers and potential customers
    • Communication - the ability to tag colleagues in notes for callbacks or updates to accounts is very helpful to keep everyone on the same page
    • Email History - being able to blind copy all our email communication to Nutshell, allows us to have email threads and notes all in one place
    Incentivized
    Read full review
    Cons
    Method Integration Inc.
    • It would be great if we could attach files to a lead or account in general and not just in an activity or opportunity.
    • All custom fields do not show up as options for a view when searching for leads or customers within certain parameters.
    Read full review
    Nutshell, Inc.
    • integration with email doesn't work as advertised
    • would like integration with quickbooks
    • If there is a misspelling in any one email address, you can not send a mass email. You must go back and correct each error before it can send.
    Incentivized
    Read full review
    Likelihood to Renew
    Method Integration Inc.
    The things Method does well - QuickBooks data integration and extreme customization - it does very, very well. If you are looking for a CRM product or any business process automation software that integrates with QuickBooks, you have to look at Method CRM
    Read full review
    Nutshell, Inc.
    This is perfect for a small business / Home based business with SaaS. Nutshell constantly adds new features and the price is much better than more robust software like Salesforce.
    Incentivized
    Read full review
    Usability
    Method Integration Inc.
    Method has a great overall "usability". Once we started using the software; it did not take long before we were able to start editing our own web lead forms, email templates, etc. I think there is a learning curve however the learning curve is not bad. Anyone looking for a cloud CRM should start here
    Incentivized
    Read full review
    Nutshell, Inc.
    It's a good system! However, it's not industry specific so we don have some workarounds to make it work for our company
    Incentivized
    Read full review
    Support Rating
    Method Integration Inc.
    The Customer Support of this app is fantastic. If you ever have any questions they are there to answer you or fix whatever issue that you are having. The FAQ pages are also extremely helpful when you want to learn about the more in-depth qualities this program has to offer.
    Incentivized
    Read full review
    Nutshell, Inc.
    Nutshell's support team has always been great and they tend to go above and beyond. They are polite, friendly, personable and great listeners. They are also great about sending follow up emails too.
    Incentivized
    Read full review
    Implementation Rating
    Method Integration Inc.
    Be available to learn! There is a huge learning curve to this program. You have to be willing to take it all in. Be available to the Method expert and be patient.
    Read full review
    Nutshell, Inc.
    Implementation is difficult everytime but this was relatively simple due to the small amount of data we moved
    Incentivized
    Read full review
    Alternatives Considered
    Method Integration Inc.
    We chose Method:CRM for the QuickBooks integration. It was important for us to have integrations that allowed us to view payments, organize our contacts, and manage our sales force. There were some learning curves, however, such as creating activities, leads, customers and making sure our payments were being logged appropriately. I do wish that payments would be added to the calendar automatically so that the sales rep could view and make a phone call letting them know their invoice is due.
    Read full review
    Nutshell, Inc.
    When I first started with BCI, they were using ACT!. It was hard to navigate and there were a lot of spots for duplicate information that made it hard to know if you were in the right spot or not. Then if you had trouble, you would spend 3 hours on the phone with customer service and often they would not even be able to find a solution. I would not recommend ACT! to anyone. Since getting nutshell, I have learned a bit about Cosential and I know that it is more catered to the construction industry and can help with proposal creation, so I think that may be something we consider in the not-too-near future.
    Incentivized
    Read full review
    Return on Investment
    Method Integration Inc.
    • Method:CRM has probably saved me about 6-10 hours per week over the past few years.
    • It has likely saved our company several hundred hours in the last 10 years.
    • It has specifically saved us countless hours with better data management vs. having separate spreadsheets for keeping track of things.
    Incentivized
    Read full review
    Nutshell, Inc.
    • Nutshell CRM has had a major impact on ROI. The last program we used cost more and had fewer features and accessibility.
    • One negative impact is its email functions. As stated before in this review I need to be able to send large attachments and pics through email and Nutshell is very limited when it comes to that.
    Incentivized
    Read full review
    ScreenShots

    Method:CRM Screenshots

    Screenshot of Simplifies sales process and provides organization with a shared customer list.Screenshot of Strengthens customer relationships to provide better service.Screenshot of Stops sales from slipping through the cracks.Screenshot of Streamlines business processes to make teams happier and more productive.Screenshot of Automates sales processes.Screenshot of Method can be customized to fit a business.