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Mattersight Behavioral Analytics (discontinued)

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58 Reviews and Ratings

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What is Mattersight Behavioral Analytics (discontinued)?

Mattersight Behavioral Analytics, alternately known as Nexidia Analytics after Mattersight's acquisitions by NICE Systems, was a tool used to identity behavioral trends occurring in customer service, and help organizations to identify coaching opportunities. The product is no longer available for sale.

Categories & Use Cases

Awards

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Technical Details

Technical Details
Deployment TypesSaaS
Mobile ApplicationNo
Supported CountriesUnited States
Supported LanguagesEnglish

FAQs

What is Mattersight Behavioral Analytics (discontinued)?
Mattersight Behavioral Analytics, alternately known as Nexidia Analytics after Mattersight's acquisitions by NICE Systems, was a tool used to identity behavioral trends occurring in customer service, and help organizations to identify coaching opportunities. The product is no longer available for sale.
Who uses Mattersight Behavioral Analytics (discontinued)?
The most common users of Mattersight Behavioral Analytics (discontinued) are from Enterprise.