Q: What are Mattersight Behavioral Analytics (discontinued)'s top competitors?

Sprinklr Service , Genesys Multicloud CX (discontinued) , and Contentsquare are common alternatives for Mattersight Behavioral Analytics (discontinued).

Question 1

What is Mattersight Behavioral Analytics (discontinued)?

Accepted Answer

Mattersight Behavioral Analytics, alternately known as Nexidia Analytics after Mattersight's acquisitions by NICE Systems, was a tool used to identity behavioral trends occurring in customer service, and help organizations to identify coaching opportunities. The product is no longer available for sale.

Question 2

What are Mattersight Behavioral Analytics (discontinued)'s top competitors?

Accepted Answer

Sprinklr Service, Genesys Multicloud CX (discontinued), and Contentsquare are common alternatives for Mattersight Behavioral Analytics (discontinued).

Question 3

Who uses Mattersight Behavioral Analytics (discontinued)?

Accepted Answer

The most common users of Mattersight Behavioral Analytics (discontinued) are from Enterprises (1,001+ employees).

Mattersight Behavioral Analytics (discontinued) Competitors and AlternativesFormerly Nexidia Analytics

Most Commonly Comparedto Mattersight Behavioral Analytics (discontinued)

Playvox

Calabrio ONE

Alvaria Workforce

Verint Workforce Engagement (discontinued)

Eleveo

Calabrio WFM

Verint Workforce Management Professional

Calibre

Intradiem