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ThreatDown, powered by Malwarebytes

Score8.6 out of 10

60 Reviews and Ratings

What is ThreatDown, powered by Malwarebytes?

ThreatDown (formerly Malwarebytes for Business), combines Malwarebytes' endpoint security capabilities in four bundles. The basic Core tier includes incident response, Next-gen AV, device control, vulnerability assessments, and the ability to block unwanted application.

Top Performing Features

  • Centralized Management

    Category average: 8.5

  • Endpoint Detection and Response (EDR)

    Category average: 9.1

  • Malware Detection

    Category average: 9

Areas for Improvement

  • Infection Remediation

    Category average: 8.8

  • Vulnerability Management

    Category average: 8.3

  • Hybrid Deployment Support

    Category average: 8.3

A startup essential for Cyber Security

Use Cases and Deployment Scope

ThreatDown, powered by Malwarebytes, is used on all our employee laptops and endpoints with access to our VPN or corporate resources. It allows us to keep up to date with aging patches and keep a running list of vulnerabilities by endpoint on both Mac OS and Windows OS. We also have one Linux workstation that is captured by the platform.

Pros

  • Automated reporting and emailed exports to stakeholders
  • Ease of onboarding (one link to download a script, or able to be pushed out via another MDM)

Cons

  • A prebuilt alert for when a given endpoint hasn't reported in would be helpful. I understand that it would be chattery at scale, but at our small start up we have missed a few instances where and endpoint has gone offline.

Return on Investment

  • A very cost effective method to stay SOC 2 compliant

Usability

Other Software Used

GitLab, Databricks Data Intelligence Platform

ThreatDown, powered by Malwarebytes, continues to excel

Use Cases and Deployment Scope

Malware seems to be an ever-escalating platform for the bad actors of the world. Malicious emails, infected websites and text scams are an ever-prevalent fact of the current environment. Finding tools to fight the ongoing battle that don't require constant hand-holding and monitoring might seem elusive, but are a realizable dream for IT professionals. Rolling out ThreatDown, powered by Malwarebytes on all systems has facilitated Patch Management (Windows and a ton of 3rd party software are supported), Installed Software Audits, Ransomware Rollback and malware detection/remediation from a single interface. Saves me time and effort, which adding confidence.

Pros

  • Patch Management
  • Software Inventory Audits
  • Malware Detection and Remediation
  • Browser extension

Cons

  • Nothing comes to mind.

Return on Investment

  • Low cost for a lot of functionality
  • I'm certain that many exploits that would have made it through traditional anti-virus products have been stopped.
  • Adding new substantial features (e.g. Patch Management) over the years has kept ThreatDown (formerly Malwarebytes) valuable.

Usability

Alternatives Considered

Webroot Endpoint Protection, ESET PROTECT and Kaspersky Endpoint Security

Other Software Used

Redgate SQL Monitor, Azure SQL Managed Instance, Microsoft Intune, Webroot Endpoint Protection, Microsoft 365, TechSmith Capture

DANGER! says it is working, but actually is NOT

Use Cases and Deployment Scope

use to protect 10 computers plus 2 servers in a medical office. The idea was to protect against future virus attacks as our network had been breached in the past

Pros

  • scans for viruses
  • encourages installation and upgrades
  • has creative solutions for malware

Cons

  • poor customer service
  • dashboard says product is working EVEN THOUGH IT WAS NOT!
  • slow response to concerns that should be easy to remedy
  • creates baggage which caused certain computers and the network to run more slowly
  • caused 3 computers on our network top have windows errors and network issues

Return on Investment

  • waste of my money
  • loss of money ---difficult to get a refund on defective product
  • many hours spent removing product
  • caused undo IT resources to fix related computer issues caused by this product

Over 1,300 Endpoints Protected by Malwarebytes Without a Breach

Use Cases and Deployment Scope

We have clients with over 1,300 endpoints protected from malware and ransomware. But it seems we cannot protect our company from Malwarebytes. One reason I use MWB is to prevent monetary losses due to ransomware, credit card fraud, phishing scams, etc. But this time, it was MWB that got me.

I recently renewed the MWB EDR and Vulnerabilities license for a client with 88 endpoints. I was sent a link to their payment portal and made the payment for $6,821.76. That same day, MWB reversed that payment and posted a charge to my credit card for $13,643.52 - double the original charge. They sent me an invoice showing each item and the corresponding cost twice. They also sent me a receipt for the $13,643.52.

It's going on FOUR WEEKS and every time I email them asking where the refund is, they respond with an image of a credit memo and thanking me for my patience. They told me it was an issue with my bank. Then they told me they're checking with their bank. And they thank me for my patience.

Pros

  • Stops Ransomware Attacks
  • Blocks Hacking Attempts
  • Identifies Vulnerabilities and Required Patches
  • Protects Our Clients' Networks and Data

Cons

  • Their Accounting Department - STOP Double Billing My Company
  • Customer Support - Don't Thank Me For My Patience - Refund Our Money
  • Stop Saying It's The Bank's Fault Your Company Has Not Refunded The Unauthorized Charge To My Credit Card

Return on Investment

  • Other than over billing our company by $6,821.76, our clients are very happy with our approach to network security and malware protection
  • Our service and lack of data breaches (do in part to Malwarebytes) has allowed us to retain our client base for over two decades.

Alternatives Considered

Cisco Secure Endpoint and Cisco Umbrella

Great product! Definitely should be in your list to consider.

Use Cases and Deployment Scope

We use Malwarebytes Endpoint Protection on end user machines that are used by users who have broader permissions in business applications and also used by users who are more susceptible to clicking on malicious links, malicious attachments, etc. We only use it on a select number of end user machines.

Pros

  • Ease of administration
  • Visibility
  • Ease of implementation
  • Detection and removal of threats

Cons

  • Malwarebytes blocks access to malicious URL's, but the access isn't always user generated. It would be nice if Malwarebytes could help identify the source better.
  • Once in a great while, an endpoint that uses Malwarebytes disconnects from the Nebula console. This has only happened twice in the last 4 years, but it is inconvenient and not realized until a manual audit is done.
  • It would be nice if Malwarebytes would integrate with our RMM solution.

Most Important Features

  • Detection and removal of threats
  • Ease of administration
  • Ease of implementation
  • Visibility
  • Customization of policies on endpoints
  • Solution works on Windows and MacOS

Return on Investment

  • I believe it has a positive impact. I do not have ROI numbers, but Malwarebytes has provided better protection over our other antimalware solution, which means less labor time has been needed to address the infections that were occurring.
  • Also, Malwarebytes has detected and stopped more attempts to reach malicious URL's than our other solution, which we did not know was happening before.

Alternatives Considered

Webroot Antivirus + Internet Security Complete (SecureAnywhere)

Other Software Used

Webroot Antivirus + Internet Security Complete (SecureAnywhere)