ThreatDown, powered by Malwarebytes Reviews and Ratings

Rating: 8.6 out of 10

Score

8.6 out of 10

Community insights

TrustRadius Insights for ThreatDown, powered by Malwarebytes are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Intuitive User Interface: Users have consistently found the user interface of Malwarebytes Endpoint Protection intuitive and easy to navigate. They appreciate the software's seamless design, allowing for easy access to all features without any confusion.

Convenient Scheduling Interface: Many reviewers appreciate the convenience of the scheduling interface provided by Malwarebytes Endpoint Protection. This feature allows for customized scans on multiple levels, making it easier to ensure comprehensive protection while minimizing disruptions during busy work hours.

Effortless Reporting via Management Web Portal: Reviewers commend the management web portal of Malwarebytes Endpoint Protection for its effortless reporting capabilities. Users can easily report malicious items through this portal, even accessing it from their cell phones if needed. This feature streamlines the process of managing and addressing security threats efficiently.

Reviews

15 Reviews

ThreatDown, powered by Malwarebytes, continues to excel

Rating: 10 out of 10

Incentivized

August 27, 2024

Use Cases and Deployment Scope

Malware seems to be an ever-escalating platform for the bad actors of the world. Malicious emails, infected websites and text scams are an ever-prevalent fact of the current environment. Finding tools to fight the ongoing battle that don't require constant hand-holding and monitoring might seem elusive, but are a realizable dream for IT professionals. Rolling out ThreatDown, powered by Malwarebytes on all systems has facilitated Patch Management (Windows and a ton of 3rd party software are supported), Installed Software Audits, Ransomware Rollback and malware detection/remediation from a single interface. Saves me time and effort, which adding confidence.

Pros

Patch Management
Software Inventory Audits
Malware Detection and Remediation
Browser extension

Cons

Nothing comes to mind.

Likelihood to Recommend

In a smaller organization, the tool is extremely valuable. I didn't used to have tools for patch management, software audits and ransomware rollback -- but since I became a ThreatDown, powered by Malwarebytes (formerly Malwarebytes), customer many years ago, they added all of these features. In a larger company -- especially in 2024 -- perhaps you have dedicated tools such as InTune to help with some of this. But even with dedicated tools, I don't feel comfortable with just Windows Defender or WebRoot or (insert any standard anti-virus solution name here). ThreatDown, powered by Malwarebytes, consistently finds and blocks items that the other don't. Adding it to my arsenal was one of the best IT purchases I've made. It's not expensive and has a breadth of useful functionality.

Verified User

Director in Information Technology (11-50 employees)

Vetted Review

15 years of experience

A startup essential for Cyber Security

Rating: 9 out of 10

Incentivized

August 19, 2024

Use Cases and Deployment Scope

ThreatDown, powered by Malwarebytes, is used on all our employee laptops and endpoints with access to our VPN or corporate resources. It allows us to keep up to date with aging patches and keep a running list of vulnerabilities by endpoint on both Mac OS and Windows OS. We also have one Linux workstation that is captured by the platform.

Pros

Automated reporting and emailed exports to stakeholders
Ease of onboarding (one link to download a script, or able to be pushed out via another MDM)

Cons

A prebuilt alert for when a given endpoint hasn't reported in would be helpful. I understand that it would be chattery at scale, but at our small start up we have missed a few instances where and endpoint has gone offline.

Likelihood to Recommend

Great for managing a diverse range of devices with Mac and PC devices being equally covered from a feature set. Provides a single pane of glass to report on the compliance and security posture of your mobile fleet. Great for small teams who do not have the time or other dedicated resources.

AJ Franchino

Senior Data & Security Engineer in Research & Development at Lumos Data (11-50 employees)

Vetted Review

3 years of experience

DANGER! says it is working, but actually is NOT

Rating: 1 out of 10

Incentivized

May 10, 2024

Use Cases and Deployment Scope

use to protect 10 computers plus 2 servers in a medical office. The idea was to protect against future virus attacks as our network had been breached in the past

Pros

scans for viruses
encourages installation and upgrades
has creative solutions for malware

Cons

poor customer service
dashboard says product is working EVEN THOUGH IT WAS NOT!
slow response to concerns that should be easy to remedy
creates baggage which caused certain computers and the network to run more slowly
caused 3 computers on our network top have windows errors and network issues

Likelihood to Recommend

not appropriate if you want protection. My system stated ALL WAS PROTECTED---even though it had not been for 4 months!!

Caused 3 computers to crash and have windows errors and network errors. These errors were resolved immediately upon removing threatdown software.

Verified User

Administrator (1-10 employees)

Vetted Review

2 years of experience

Over 1,300 Endpoints Protected by Malwarebytes Without a Breach

Rating: 9 out of 10

Incentivized

March 15, 2024

Use Cases and Deployment Scope

We have clients with over 1,300 endpoints protected from malware and ransomware. But it seems we cannot protect our company from Malwarebytes. One reason I use MWB is to prevent monetary losses due to ransomware, credit card fraud, phishing scams, etc. But this time, it was MWB that got me.

I recently renewed the MWB EDR and Vulnerabilities license for a client with 88 endpoints. I was sent a link to their payment portal and made the payment for $6,821.76. That same day, MWB reversed that payment and posted a charge to my credit card for $13,643.52 - double the original charge. They sent me an invoice showing each item and the corresponding cost twice. They also sent me a receipt for the $13,643.52.

It's going on FOUR WEEKS and every time I email them asking where the refund is, they respond with an image of a credit memo and thanking me for my patience. They told me it was an issue with my bank. Then they told me they're checking with their bank. And they thank me for my patience.

Pros

Stops Ransomware Attacks
Blocks Hacking Attempts
Identifies Vulnerabilities and Required Patches
Protects Our Clients' Networks and Data

Cons

Their Accounting Department - STOP Double Billing My Company
Customer Support - Don't Thank Me For My Patience - Refund Our Money
Stop Saying It's The Bank's Fault Your Company Has Not Refunded The Unauthorized Charge To My Credit Card

Likelihood to Recommend

We recently conducted a third-party Penetration Test, and Malwarebytes stopped them from gaining a foot hold on our client's network. We could see their attempts and failures to leverage vulnerabilities.

Pete Maddox

Managing Member in Information Technology at Commerce Technologies LLC (1-10 employees)

Vetted Review

Reseller

5 years of experience

View profile

Great product! Definitely should be in your list to consider.

Rating: 10 out of 10

Incentivized

June 1, 2022

Use Cases and Deployment Scope

We use Malwarebytes Endpoint Protection on end user machines that are used by users who have broader permissions in business applications and also used by users who are more susceptible to clicking on malicious links, malicious attachments, etc. We only use it on a select number of end user machines.

Pros

Ease of administration
Visibility
Ease of implementation
Detection and removal of threats

Cons

Malwarebytes blocks access to malicious URL's, but the access isn't always user generated. It would be nice if Malwarebytes could help identify the source better.
Once in a great while, an endpoint that uses Malwarebytes disconnects from the Nebula console. This has only happened twice in the last 4 years, but it is inconvenient and not realized until a manual audit is done.
It would be nice if Malwarebytes would integrate with our RMM solution.

Likelihood to Recommend

I think Malwarebytes is the best anti-malware company. I think it is well-suited for any situation and any device. I think Malwarebytes does the best on Windows and on MacOS. Also, Malwarebytes is always improving, and you can tell they are a company that stays on top of cybersecurity trends. If you have a tight budget or looking for the cheapest solution, then Malwarebytes may not be the solution for you. To clarify, I don't think Malwarebytes is that much more expensive compared to its closest competitors.

Brandon Schmidt

Systems and Applications Technician in Information Technology at Crown College (51-200 employees)

Vetted Review

4 years of experience

Malwarebytes is a great and affordable corporate antivirus solution

Rating: 9 out of 10

Incentivized

July 15, 2021

Use Cases and Deployment Scope

We switched to Malwarebytes Endpoint Protection after using several other antivirus systems, including McAfee, ESET, and Trend Micro. It's being used across the entire organization. We rely on it to keep our machines safe from malware, spyware, and ransomware attacks. So far, it's been pretty reliable and has a very light footprint, so it doesn't use up many resources. We've been using it for two years so far, and no complaints.

Pros

Light footprint
Affordable
Can be used in conjunction with Windows Defender or other third-party antivirus solutions

Cons

End user functionality is limited--can only launch scans. Would be nice to offer more features for the end user.
Some updates must be done or at least approved manually, instead of automatic updating.
It catches some false positives, so they need to tone down the aggressiveness somewhat.

Likelihood to Recommend

Malwarebytes Endpoint Protection has offerings for end users all the way to large corporations, so pretty much anyone can benefit from their great technology. The end user software is very customizable and configurable, while the endpoint agents meant for corporations are more locked down and have limited functionality (for the end users). However, admins have full control and visibility into the agents, and agents can even be remotely installed and uninstalled, and installed via Active Directory GPO--a nice feature!

Vrej Anbarsoun

CEO (Chief Executive Officer) in Corporate at Anbarsoun Enterprises (1-10 employees)

Vetted Review

2 years of experience

View profile

Malwarebytes Endpoint Protection Delivers Safety in the Dangerous World of Data Technology

Rating: 10 out of 10

Incentivized

June 24, 2021

Use Cases and Deployment Scope

Malwarebytes Endpoint Protection is being used to protect all desktop and laptop PCs in our organization, as well as multiple physical and virtual Windows servers.

Malwarebytes addresses the issues of malware and ransomware by doing an excellent job of protecting all systems within our network as well as users' portable laptops. In a world where ransomware is becoming a daily issue for mid to large-sized companies, this is an insurance policy that every company needs to have.

Pros

Protects against malware - No matter how much training you give end users on social hacking, there is always a breach at some point.
Protects against ransomware - Ransomware could spell disaster for a company...it could literally shut the doors for good.
Centralized administration - Without a terrific centralized method to manage all the systems being protected, it would require an extra position just to maintain all endpoints.

Cons

The main con for me is trying to find a con to complain about. I simply cannot think of anything negative I have to say about MalwareBytes in the experience I have had with them to date.

Likelihood to Recommend

I would absolutely recommend Malwarebytes Endpoint Protection to a colleague and I have recommended it to many of my peers in the IT world. Malwarebytes is well suited for any environment that requires protection from mal/ransomware which is most companies these days. In particular for companies that host their own big data that the operation of the company relies on.

The only place Malwarebytes Endpoint Protection may not be AS appropriate would be one where there is near zero reliance on computers, networks and data.

Mauro Biefeni

Head of Information Technology in Information Technology at Mondetta Canada, Inc. (51-200 employees)

Vetted Review

5 years of experience

View profile

Malwarebytes increased our IT security protection level

Rating: 10 out of 10

Incentivized

June 14, 2021

Use Cases and Deployment Scope

BC Systems is using Malwarebytes Endpoint as our primary platform to protect our network against virus, trojan's, and any other invasive threat in real time. We implemented this software two years ago and have not had any intrusions since. The Malwarebytes GUI offers a report which shows all of the access attempts that were blocked by the software. You can customize the report to an individual user or your entire network. You can see the benefit of your purchase every time you inspect the report.

Pros

The GUI is intuitive and easy to navigate.
It is easy to install and see your protection immediately.
The price is comparable to competitors.

Cons

I have not found any since using this software.

Likelihood to Recommend

Simply install the software and let it run. It will actively inspect every packet entering your network. If the access attempt is unauthorized it will be blocked and logged for review. Review the report often and you can find where your network is weakest. Then you can focus your efforts on where it is needed most.

mike nugent

Quality Manager in Quality Assurance at BC Systems (51-200 employees)

Vetted Review

2 years of experience

Effective add-on for a Defense-in-Depth Strategy

Rating: 8 out of 10

Incentivized

April 14, 2021

Use Cases and Deployment Scope

Initially we had a lot of malware slipping through the cracks of our initial antivirus solution. After trialing Malwarebytes, we were satisfied with the results and proceeded to make the purchase. We found that Malwarebytes detects and eradicates threats that are missed by traditional antivirus solution.

Pros

Simple Licensing scheme
Ease of setup
Ease of management

Cons

Reporting
Threat remediation

Likelihood to Recommend

Malwarebytes Endpoint Protection proved to be near ideal for a secondary solution. Running it in conjunction with a traditional antivirus solution provides the best endpoint protection in my experience. Also, even though the reports are a bit lacking in detail, they still make a good starting point when investigating incidents.

Sizwe Mlotshwa, CSAE

IT Technician and Security Analyst in Information Technology at MEDITECH South Africa (51-200 employees)

Vetted Review

5 years of experience

View profile

Carefree Malware Protection

Rating: 9 out of 10

Incentivized

January 13, 2021

Use Cases and Deployment Scope

While we use Webroot Enpoint Protection on our MSP clients, we augment that protection with Malwarebytes. If Webroot allows any malware through, Malwarebytes catches most everything else. We routinely run sweeps/scans with Malwarebytes as our final authority on the cleanliness of our machines.

Pros

Scan can be customized on many levels.
Convient scheduling interface.
GUI is very intuitive an easy to use.

Cons

Updates from one version to another can be challenging. Regular updates are a must.
We have not had any issues, but Malwarebytes has gotten some poor reviews on their support in industry publications.

Likelihood to Recommend

For environments where users have significant interaction with web-based applications and resources, it is ideal to reinforce your AV solution with Malwarebytes. For largely internal resources, it is not as impactful, but still provides added insurance against infection.

Eric Milles

Help Desk Manager in Information Technology at Kalleo Technologies (51-200 employees)

Vetted Review

4 years of experience

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Malwarebytes Endpoint Protection Delivers Safety in the Dangerous World of Data Technology

Rating: 10 out of 10

Incentivized

June 24, 2021

Use Cases and Deployment Scope

Malwarebytes Endpoint Protection is being used to protect all desktop and laptop PCs in our organization, as well as multiple physical and virtual Windows servers.

Pros

Protects against malware - No matter how much training you give end users on social hacking, there is always a breach at some point.
Protects against ransomware - Ransomware could spell disaster for a company...it could literally shut the doors for good.
Centralized administration - Without a terrific centralized method to manage all the systems being protected, it would require an extra position just to maintain all endpoints.

Cons

The main con for me is trying to find a con to complain about. I simply cannot think of anything negative I have to say about MalwareBytes in the experience I have had with them to date.

Likelihood to Recommend

The only place Malwarebytes Endpoint Protection may not be AS appropriate would be one where there is near zero reliance on computers, networks and data.

Mauro Biefeni

Head of Information Technology in Information Technology at Mondetta Canada, Inc. (51-200 employees)

Vetted Review

5 years of experience

View profile