ThreatDown, powered by Malwarebytes Professional, Scientific, and Technical Services Reviews & Insights

Score8.8 out of 10

60 Reviews and Ratings

Community insights

TrustRadius Insights for ThreatDown, powered by Malwarebytes are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Intuitive User Interface: Users have consistently found the user interface of Malwarebytes Endpoint Protection intuitive and easy to navigate. They appreciate the software's seamless design, allowing for easy access to all features without any confusion.

Convenient Scheduling Interface: Many reviewers appreciate the convenience of the scheduling interface provided by Malwarebytes Endpoint Protection. This feature allows for customized scans on multiple levels, making it easier to ensure comprehensive protection while minimizing disruptions during busy work hours.

Effortless Reporting via Management Web Portal: Reviewers commend the management web portal of Malwarebytes Endpoint Protection for its effortless reporting capabilities. Users can easily report malicious items through this portal, even accessing it from their cell phones if needed. This feature streamlines the process of managing and addressing security threats efficiently.

ThreatDown, powered by Malwarebytes Reviews

4 Reviews

Professional, Scientific, and Technical ServicesInformation Technology & Services2Computer & Network Security2

Over 1,300 Endpoints Protected by Malwarebytes Without a Breach

Rating: 9 out of 10

Incentivized

March 15, 2024

Use Cases and Deployment Scope

We have clients with over 1,300 endpoints protected from malware and ransomware. But it seems we cannot protect our company from Malwarebytes. One reason I use MWB is to prevent monetary losses due to ransomware, credit card fraud, phishing scams, etc. But this time, it was MWB that got me.

I recently renewed the MWB EDR and Vulnerabilities license for a client with 88 endpoints. I was sent a link to their payment portal and made the payment for $6,821.76. That same day, MWB reversed that payment and posted a charge to my credit card for $13,643.52 - double the original charge. They sent me an invoice showing each item and the corresponding cost twice. They also sent me a receipt for the $13,643.52.

It's going on FOUR WEEKS and every time I email them asking where the refund is, they respond with an image of a credit memo and thanking me for my patience. They told me it was an issue with my bank. Then they told me they're checking with their bank. And they thank me for my patience.

Pros

Stops Ransomware Attacks
Blocks Hacking Attempts
Identifies Vulnerabilities and Required Patches
Protects Our Clients' Networks and Data

Cons

Their Accounting Department - STOP Double Billing My Company
Customer Support - Don't Thank Me For My Patience - Refund Our Money
Stop Saying It's The Bank's Fault Your Company Has Not Refunded The Unauthorized Charge To My Credit Card

Likelihood to Recommend

We recently conducted a third-party Penetration Test, and Malwarebytes stopped them from gaining a foot hold on our client's network. We could see their attempts and failures to leverage vulnerabilities.

Pete Maddox

Managing Member in Information Technology at Commerce Technologies LLC (Computer & Network Security, 1-10 employees)

Vetted Review

Reseller

5 years of experience

View profile

Malwarebytes is a great and affordable corporate antivirus solution

Rating: 9 out of 10

Incentivized

July 15, 2021

Use Cases and Deployment Scope

We switched to Malwarebytes Endpoint Protection after using several other antivirus systems, including McAfee, ESET, and Trend Micro. It's being used across the entire organization. We rely on it to keep our machines safe from malware, spyware, and ransomware attacks. So far, it's been pretty reliable and has a very light footprint, so it doesn't use up many resources. We've been using it for two years so far, and no complaints.

Pros

Light footprint
Affordable
Can be used in conjunction with Windows Defender or other third-party antivirus solutions

Cons

End user functionality is limited--can only launch scans. Would be nice to offer more features for the end user.
Some updates must be done or at least approved manually, instead of automatic updating.
It catches some false positives, so they need to tone down the aggressiveness somewhat.

Likelihood to Recommend

Malwarebytes Endpoint Protection has offerings for end users all the way to large corporations, so pretty much anyone can benefit from their great technology. The end user software is very customizable and configurable, while the endpoint agents meant for corporations are more locked down and have limited functionality (for the end users). However, admins have full control and visibility into the agents, and agents can even be remotely installed and uninstalled, and installed via Active Directory GPO--a nice feature!

Vrej Anbarsoun

CEO (Chief Executive Officer) in Corporate at Anbarsoun Enterprises (Information Technology & Services, 1-10 employees)

Vetted Review

2 years of experience

View profile

Carefree Malware Protection

Rating: 9 out of 10

Incentivized

January 13, 2021

Use Cases and Deployment Scope

While we use Webroot Enpoint Protection on our MSP clients, we augment that protection with Malwarebytes. If Webroot allows any malware through, Malwarebytes catches most everything else. We routinely run sweeps/scans with Malwarebytes as our final authority on the cleanliness of our machines.

Pros

Scan can be customized on many levels.
Convient scheduling interface.
GUI is very intuitive an easy to use.

Cons

Updates from one version to another can be challenging. Regular updates are a must.
We have not had any issues, but Malwarebytes has gotten some poor reviews on their support in industry publications.

Likelihood to Recommend

For environments where users have significant interaction with web-based applications and resources, it is ideal to reinforce your AV solution with Malwarebytes. For largely internal resources, it is not as impactful, but still provides added insurance against infection.

Eric Milles

Help Desk Manager in Information Technology at Kalleo Technologies (Information Technology & Services, 51-200 employees)

Vetted Review

4 years of experience

Malwarebytes will give you the piece of mind you have been searching for!

Rating: 10 out of 10

Incentivized

October 15, 2019

Use Cases and Deployment Scope

We use Malwarebytes Endpoint Protection and Response across 26 companies. It has performed above expectations for endpoint security and protecting against malware, ransomware and exploits.

Pros

The cloud console is easy to navigate and allows for easy management and reporting on the endpoints. It allows us to grey list suspicious files and activity until we can vet these items can be moved to a whitelist.
The layers of protection Malwarebytes offers allows for different method to keep our endpoints clean from Malware, exploits and ransomware. The ransomware rollback feature is a great way to mitigate these type of threats.
Deployment is easy and effective to allow for a smooth deployment to new endpoints.

Cons

We have not experienced any areas that we would deem room for improvement. Malwarebytes is always working on making the product better and have a solid road map for the future threats we will face.

Likelihood to Recommend

Malwarebytes Endpoint Protection and Response is capable of working in all sizes of businesses. It lends itself useful to administrators with little to no knowledge to the very astute.

Verified User

Director in Information Technology (Computer & Network Security company, 1001-5000 employees)

Vetted Review

5 years of experience

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