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MaintainX

Score8.9 out of 10

8 Reviews and Ratings

What is MaintainX?

MaintainX helps users track reactive maintenance, preventive maintenance, and control the daily operations of businesses such as safety inspections, quality inspections, and operating checklists with a digital audit trail.

Media

the work order screen
inspection
equipment maintenance
regulatory checks
cost saving insight
parts ordering

1 / 6

MaintainX has brought us into the future.

Use Cases and Deployment Scope

We use MaintainX to schedule PM, receive requests from production teams, and schedule our projects. We are currently working towards our inventory management via MaintainX because it is smooth and very user friendly. We have used it so much since we've started and have made so much progress that the production teams are looking at ways, they can utilize the software for their teams to schedule inspections and assessments.

Pros

  • Customer Service
  • Integration
  • Adjusting our platform to fit our needs

Cons

  • Missing some functions, but the team is always on top of innovation so if I don't see it today, it may be there tomorrow.
  • Wish there was a simpler way for operators to complete inspections rather than having to create work requests.
  • Pricing is confusing and the way that they have their billing set up is strange.

Return on Investment

  • It has helped not only my team, but the management of our company to see what we do and how we are doing maintenance.
  • Our inventory is a lot to work on, but MaintainX has changed the way we used to inventory and makes it easier for the team to check out or put away parts.
  • Having QR codes around our building for requesters and maintenance to scan has helped out when trying to decipher where the problem is.

Usability

Other Software Used

Velocity, Oracle API Manager

New MaintainX adopter.

Use Cases and Deployment Scope

Our business did not have any CMMS system in place. We suffered from high dontime and inability to produce machine servicing reports to safisfy legislative requirements. We were very inefficient in how we managed our Engineering dept resources and how we managed machine b/downs and almost no preventetive maintenance.

Pros

  • Captures and retains vital information on work carried out on our equipment.
  • provides suite of reporting tools to satisfy multitude of legislative and H+S requirements.
  • allows us to input photographs and even videos on tasks completed.
  • Provides functionality to create and follow specific procedures.

Cons

  • We would like CSV files to be automated reports. you cannot current export a CSV file on a set period.
  • Would like better functionality for searching key word technical faults
  • Would like easier parts request or required functionality.

Return on Investment

  • We have only had the system 4 months although already it is providing critical reporting information to keep the business compliant. This compliance is critical and almost impossible to value, although for the investment and then the annual subscription it is extremely good value for money.
  • I am confident the ROI will be less than 6 months.
  • We are extremely confident the system will take us from an average of 28-30% downtime to 18-20% through more structured management of time and resources via the MaintainX system.

Usability

Alternatives Considered

Fiix by Rockwell Automation

MaintainX.... The best option

Use Cases and Deployment Scope

Our Maintenance Dept uses MaintainX that guides their every move. Everything that we do can be tracked to a work order. This is how we can track our progress. It is very helpful to communicate between shifts and the request that plant employees put in helps to respond faster to issues that need to be addressed.

Pros

  • The customer service team is very quick and knowledgeable
  • The reporting capability shows a snapshot of the health of the department
  • The procedure library is helpful in assisting a technician in following a step-by-step process on a given work order.
  • The search capabilities in MaintainX is amazing!

Cons

  • I would like to see MaintainX branch out into Invoicing (Acct Payable/Receiving)

Return on Investment

  • I have saved a considerable amount of downtime from better machine maintenance work

Usability

Alternatives Considered

Fluke Networks Etherscope

MaintainX Review

Use Cases and Deployment Scope

We use MaintainX to manage our inventory and parts systems, as well as purchase orders, invoices, and monthly inventory counting. We also use it to determine what items need to be billed to which department, i.e., nursing charges or foodservice charges or housekeeping charges.

Pros

  • MaintainX has awesome inventory management.
  • MaintainX has powerful search tools.
  • MaintainX has a wonderful mobile app.

Cons

  • Some reporting functions are lacking in detail.
  • Some features are locked behind an enterprise version.
  • Pricing structure may not be ideal for large organizations with many users.

Return on Investment

  • - Drastically reduced labour spent on fixing problems.
  • - Increased job satisfaction.
  • - Better tracking of inventory items

Usability

Alternatives Considered

Brightly TheWorxHub™ and Maintenance Care CMMS

Other Software Used

Brightly TheWorxHub™, Maintenance Care CMMS

Number 1 Work order System

Use Cases and Deployment Scope

Communication with work orders for facilities and preventive maintenance. A straight line of communication between the requester and the technician with plenty of administrative people in place it allows the program to be streamlined and communicates efficiently and effectively. We will add more features as people get more adjusted to the program .

Pros

  • More than 1 administrator
  • Quickly communicates
  • District wide use

Cons

  • Haven’t found any

Return on Investment

  • Generally staff is grateful of communication delivered

Usability