MaintainX vs. Fiix by Rockwell Automation

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MaintainX
Score 8.9 out of 10
N/A
MaintainX helps users track reactive maintenance, preventive maintenance, and control the daily operations of businesses such as safety inspections, quality inspections, and operating checklists with a digital audit trail.
$25
per month per user
Fiix by Rockwell Automation
Score 7.0 out of 10
N/A
Fiix, from Rockwell Automation since the January 2021, is a cloud-based computerized maintenance management system (CMMS) that aims to help users improve their maintenance activities. Fiix provides a customizable dashboard & reports, work order tracking, automated maintenance scheduling, parts & supplies tracking, offline mobile app, API integrations & preventive maintenance.
$45
per month per user
Pricing
MaintainXFiix by Rockwell Automation
Editions & Modules
Essential
$25
per month per user
Premium
$75
per month per user
Enterprise
Custom Pricing
Basic
$45
per month per user
Professional
$75
per month per user
Free
Free
Enterprise
Contact for quote
Offerings
Pricing Offerings
MaintainXFiix by Rockwell Automation
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptional$40 per user, per month
Additional DetailsDiscount available for annual commitment.Custom pricing available for Enterprise and Performance plans.
More Pricing Information
User Ratings
MaintainXFiix by Rockwell Automation
Likelihood to Recommend
9.1
(0 ratings)
7.0
(0 ratings)
Usability
9.1
(0 ratings)
4.0
(0 ratings)
User Testimonials
MaintainXFiix by Rockwell Automation
Likelihood to Recommend
Creating work orders and procedures is a great way to insure our assets are being inspected as they are needed. Our organization sets up inspections by locations and the number of assets they have. Tying the inspection report and invoice to each asset. However, It was a bit challenging to create work orders/procedures for all assets rather than by location. The original process we set up in the implementation process just didn't work. but with the help of Sergio we were able to come up with a solution that works. It's a bit cumbersome but nevertheless it works.
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- Well suited for tracking what work needs to be done that day/week - Well suited to also see what assets need to be maintained - Good for being able to see how often items need to be checked - Not well suited for including pictures into the work order
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Pros
  • Captures and retains vital information on work carried out on our equipment.
  • provides suite of reporting tools to satisfy multitude of legislative and H+S requirements.
  • allows us to input photographs and even videos on tasks completed.
  • Provides functionality to create and follow specific procedures.
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  • Create Work Orders
  • Creates what tasks are overdue
  • Dashboards on where you are with work orders
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Cons
  • Missing some functions, but the team is always on top of innovation so if I don't see it today, it may be there tomorrow.
  • Wish there was a simpler way for operators to complete inspections rather than having to create work requests.
  • Pricing is confusing and the way that they have their billing set up is strange.
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  • The UI can be easier to navigate
  • Include new instructional videos
  • Make it more intuitive
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Usability
From the initial trial period to now using the system in full, the system was easy to navigate from the very start. The teaching videos within the system are excellent and really help with how to use the system effectively
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The UI is a bit dated. Also would be nice if able to include pictures into work orders in a better way. We use Fiix by Rockwell Automations as a way to also include instructions on repeating tasks, making it easier to add step by step instructions would help a lot and with the addition of pictures within the steps.
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Alternatives Considered
MaintainX is easier to use, more flexible, and allows us to manage multiple work orders at once, and the mobile app makes it easier for our workers to see and manage their work orders for their shifts. goFMX was more dated, did not offer a mobile app, and much harder to manage the work orders
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I haven't used other solutions, so not sure how it stacks up.
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Return on Investment
  • It has helped not only my team, but the management of our company to see what we do and how we are doing maintenance.
  • Our inventory is a lot to work on, but MaintainX has changed the way we used to inventory and makes it easier for the team to check out or put away parts.
  • Having QR codes around our building for requesters and maintenance to scan has helped out when trying to decipher where the problem is.
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  • Help ensured system is well maintained
  • Prevented items from not being tracked
  • Track hours spent on tasks to better determine headcount
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ScreenShots

MaintainX Screenshots

Screenshot of the work order screenScreenshot of inspectionScreenshot of equipment maintenanceScreenshot of regulatory checksScreenshot of cost saving insightScreenshot of parts ordering