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MaintainX vs. Fiix by Rockwell Automation

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MaintainX

    Score9 out of 10
    N/AMaintainX helps users track reactive maintenance, preventive maintenance, and control the daily operations of businesses such as safety inspections, quality inspections, and operating checklists with a digital audit trail.

    $25

    per month per user

    Fiix by Rockwell Automation

    Score7 out of 10
    N/AFiix, from Rockwell Automation since the January 2021, is a cloud-based computerized maintenance management system (CMMS) that aims to help users improve their maintenance activities. Fiix provides a customizable dashboard & reports, work order tracking, automated maintenance scheduling, parts & supplies tracking, offline mobile app, API integrations & preventive maintenance.

    $45

    per month per user

    Pricing
    MaintainXFiix by Rockwell Automation
    Editions & Modules
    Essential
    $25
    per month per user
    Premium
    $75
    per month per user
    Enterprise
    Custom Pricing
    Basic
    $45
    per month per user
    Professional
    $75
    per month per user
    Free
    Free
    Enterprise
    Contact for quote
    Offerings
    Pricing Offerings
    MaintainXFiix by Rockwell Automation
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptional$40 per user, per month
    Additional DetailsDiscount available for annual commitment.Custom pricing available for Enterprise and Performance plans.
    More Pricing Information
    Community Pulse
    MaintainXFiix by Rockwell Automation
    Considered Both Products
    MaintainX
    Chose MaintainX
    Much preferred MaintainX as I judged the usability much easier.
    Incentivized
    Rockwell Automation
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    12 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    12 Answers
    No answers on this topic
    Implementation went as expected
    92%
    Implementation went as expected
    11 Answers
    No answers on this topic
    User Ratings
    MaintainXFiix by Rockwell Automation
    Likelihood to Recommend
    9.1
    (5 ratings)
    7.0
    (1 ratings)
    Usability
    9.1
    (1 ratings)
    4.0
    (1 ratings)
    User Testimonials
    MaintainXFiix by Rockwell Automation
    Likelihood to Recommend
    MaintainX
    MaintainX would work best for any organization that has work orders with multiple steps to complete (especially for repeated work orders) and multiple employees to manage. It would also be especially good for businesses where the work schedule is variable or if the same steps need to be completed regularly
    Incentivized
    Read full review
    Rockwell Automation
    - Well suited for tracking what work needs to be done that day/week - Well suited to also see what assets need to be maintained - Good for being able to see how often items need to be checked - Not well suited for including pictures into the work order
    Incentivized
    Read full review
    Pros
    MaintainX
    • Captures and retains vital information on work carried out on our equipment.
    • provides suite of reporting tools to satisfy multitude of legislative and H+S requirements.
    • allows us to input photographs and even videos on tasks completed.
    • Provides functionality to create and follow specific procedures.
    Read full review
    Rockwell Automation
    • Create Work Orders
    • Creates what tasks are overdue
    • Dashboards on where you are with work orders
    Incentivized
    Read full review
    Cons
    MaintainX
    • Missing some functions, but the team is always on top of innovation so if I don't see it today, it may be there tomorrow.
    • Wish there was a simpler way for operators to complete inspections rather than having to create work requests.
    • Pricing is confusing and the way that they have their billing set up is strange.
    Incentivized
    Read full review
    Rockwell Automation
    • The UI can be easier to navigate
    • Include new instructional videos
    • Make it more intuitive
    Incentivized
    Read full review
    Usability
    MaintainX
    From the initial trial period to now using the system in full, the system was easy to navigate from the very start. The teaching videos within the system are excellent and really help with how to use the system effectively
    Read full review
    Rockwell Automation
    The UI is a bit dated. Also would be nice if able to include pictures into work orders in a better way. We use Fiix by Rockwell Automations as a way to also include instructions on repeating tasks, making it easier to add step by step instructions would help a lot and with the addition of pictures within the steps.
    Incentivized
    Read full review
    Alternatives Considered
    MaintainX
    MaintainX is by far a lot easier to navigate around in. Creating procedures and work orders is much easier that now even our maintenance techs are creating these items with minimal training involved. Generating reports that are meaningful became a whole lot easier due to drop downs and built in filters.
    Incentivized
    Read full review
    Rockwell Automation
    I haven't used other solutions, so not sure how it stacks up.
    Incentivized
    Read full review
    Return on Investment
    MaintainX
    • It has helped not only my team, but the management of our company to see what we do and how we are doing maintenance.
    • Our inventory is a lot to work on, but MaintainX has changed the way we used to inventory and makes it easier for the team to check out or put away parts.
    • Having QR codes around our building for requesters and maintenance to scan has helped out when trying to decipher where the problem is.
    Incentivized
    Read full review
    Rockwell Automation
    • Help ensured system is well maintained
    • Prevented items from not being tracked
    • Track hours spent on tasks to better determine headcount
    Incentivized
    Read full review
    ScreenShots

    MaintainX Screenshots

    Screenshot of the work order screenScreenshot of inspectionScreenshot of equipment maintenanceScreenshot of regulatory checksScreenshot of cost saving insightScreenshot of parts ordering