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Liquid Web

Score8 out of 10

14 Reviews and Ratings

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What is Liquid Web?

Liquid Web is a fully managed hosting service, boasting VPS hosting on the Storm Platform, and cloud dedicated hosting on the Storm Platform. Liquid Web supports managed WordPress, managed WooCommerce, VMware Private Cloud, as well as HIPAA and PCI compliant hosting, high availability database hosting, and dedicated or server clusters available for a variety of purposes, as well as websites.

Categories & Use Cases

Reviews

What users are saying about Liquid Web.
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Reliable Servers and Rock Solid Support!

Incentivized
Kaushik SomaiyaView profile
Owner in Information Technology at wporbit.net (1-10 employees employees)

Pros

  • Brand name is very strong. Online presence is strong.
  • Support is awesome. They help beyond the scope.
  • Admin panels / portal management UI is great.
  • Good range of servers - Cloud VPS Dedicated and so on.

Cons

  • Overall costly over others.
  • Certain tailored products like WP or Woocommerce hosting are costlier.
  • No option of low end cost friendly servers.

Return on Investment

  • It is a out of the box solution for our hosting needs.
  • cPanel / WHM is very useful. And additional IPs and disk backups as well.
  • Live chat support / Email Support / Phone Support. All Rocks !
  • Support team are professionals having sound knowledge in the field.

Alternatives Considered

SiteGround, GoDaddy, Bluehost and InMotion Hosting

Other Software Used

GoDaddy, SiteGround, Bluehost

My experience with Liquid-Web

Incentivized
Francisco MosseView profile
Director in Professional Services at Efemosse Sistemas (1-10 employees employees)

Pros

  • Fast ticket replies.
  • Clear and detailed billing.
  • Live chat.

Cons

  • The tutorial area is excellent, but perhaps they could add video tutorial.
  • Chat conversations should be added automatically to the client portal.

Return on Investment

  • If you live in another country (they are in the USA) just take care that the prices are in US dollars. The only negative impact is my country devaluation from my currency against the dollar.

Other Software Used

Adobe Acrobat DC

Thank You Liquid Web — We Love Your Managed WordPress Hosting

Incentivized
Lindsay HalseyView profile
Co-Founder in Marketing at webShine (1-10 employees employees)

Pros

  • Customer Service — Amazing support, if needed.
  • Site Speed — Our website sped up by 50% just by moving our hosting to Liquid-Web.
  • Knowledge — We've learned a lot as an organization by following the Liquid Web blog.

Cons

  • No Ideas — We're such happy customers, I can't think of any suggestions for improvement.

Return on Investment

  • Positive! Our team voted moving our websites to Liquid Web as a top 3 decision/change made in 2018.
  • Time! We save time managing and maintaining our website thanks to Liquid Web.

Alternatives Considered

GoDaddy and Network Solutions

Fast, Reliable Hosting Backed up by a Superb Support Team

Incentivized
Tim SleeperView profile
Web Developer Search Engine Optimization in Information Technology at Preferred Care at Home (51-200 employees employees)

Pros

  • Managing the server side is incredibly easy. Liquid-Web offers a GUI through WHM or you can remote in through SSH. The GUI makes it really easy for regular users to change simple settings or add new SSL certificates. And the support team has also added some safeguards so that you can't do too much damage through WHM.
  • Liquid-Web makes it easy to setup new hosting accounts, allocate differing sizes, and managing users of those accounts through WHM. If you want to resell any of the space you don't use or resell to clients, you can easily do so.
  • The support team at Liquid-Web is great and they also respond quickly. When I first setup the account there were some odd DNS issues and the Liquid-Web tech was very knowledgeable and helped me out in no time!

Cons

  • The only con I can think of is Liquid-Web is more expensive, but it is a managed VPS so the price is on par with other similar services. There are some cheaper managed VPS plans out there, but in my experience, those often come with mediocre support and periodic server issues.

Return on Investment

  • Liquid-Web has made it easier for me to take my focus away from handling constant server issues to being able to focus on my actual job in managing our websites. While there may not be a concrete number for this scenario, being able to perform my tasks more efficiently definitely helps company growth in the long run.

Alternatives Considered

Media Temple IaaS Cloud, GoDaddy and DigitalOcean

Other Software Used

DigitalOcean, GoDaddy

High Quality Hosting With Expert Support

Incentivized
Chris PutnamView profile
Senior Web Developer in Research & Development at WebpageFX (51-200 employees employees)

Pros

  • Support - the expertise of their top tier support is hard to match
  • Management Tools - the interface is quite good and full-featured, and they add features when they see a need for them
  • Hosting performance
  • Hosting reliability

Cons

  • Maintaining Excellence - it feels like they have hit a bit of an inflection point lately. Hopefully they will grow through it and maintain their high standards, where other hosts have faltered.
  • Pricing - if price is the only factor for you, there are much cheaper options available. Liquid-Web does not seem to target the commodity hosting market.

Return on Investment

  • Lower investment in server setup, maintenance and troubleshooting
  • Higher efficiency of development and deployment with reliable tools

Alternatives Considered

HostGator, Network Solutions, GoDaddy, DreamHost, Amazon Web Services, DigitalOcean and Rackspace

Other Software Used

DigitalOcean, HostGator, GoDaddy