Liquid Web Reviews and Ratings

Rating: 8 out of 10

Score

8 out of 10

Community insights

TrustRadius Insights for Liquid Web are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Liquid Web is a versatile hosting solution that caters to a wide range of user needs. It has been employed by web design and web hosting companies, as well as organizations looking for managed web servers and expert support. Users have expressed their satisfaction with the overall performance and support provided by Liquid Web.

One notable use case involves a web design and hosting company from Argentina that relies on Liquid Web to host both their own website and those of their clients. With dedicated servers and reselling services, they can offer comprehensive web design services with prebuilt scripts like WordPress and Moodle. The company also utilizes Liquid Web to provide a reliable email marketing system for their clients, ensuring campaigns have a low chance of being tagged as spam.

Another scenario involves an organization that uses Liquid Web across its entire infrastructure for website hosting. Users have reported no downtime or speed issues with their websites, highlighting the stability and performance of Liquid Web. Additionally, the platform's ease of use allows users to seamlessly change DNS settings, set up cron jobs, and modify server configurations.

For those focusing on managed WordPress hosting, Liquid Web has proven to be a valuable asset. The marketing and technology departments of various organizations choose Liquid Web to ensure their websites are always up to date, secure, and fast around the clock. This managed hosting solution not only saves time but also provides peace of mind.

Moreover, Liquid Web is highly regarded as a dependable partner for fulfilling clients' website hosting needs. Its rock-solid platform, cutting-edge features, and prompt phone support have garnered favorable feedback from users. The expertise of Liquid Web's engineers is highly valued by users who appreciate being able to concentrate on managing the broader scope of their clients' IT environments.

In summary, Liquid Web has been utilized in various capacities by different types of users. From hosting multiple websites and web applications to providing managed services for WordPress sites, it offers reliable performance and exceptional support. Users have consistently praised its stability, ease of use, and the expertise of its support staff.

Reviews

6 Reviews

Reliable Servers and Rock Solid Support!

Rating: 10 out of 10

Incentivized

March 3, 2021

Use Cases and Deployment Scope

<div>Liquid Web is our main host for hosting all our websites. We have a 10 Publications on WP network site and quite a few web applications. We also use this same server to add up client websites. Liquid Web server is used across the whole org. </div><div>

</div><div>We have taken the Cloud VPS 32 GB server. Works good so far. The support from Liquid Web is awesome.

</div>

Pros

Brand name is very strong. Online presence is strong.
Support is awesome. They help beyond the scope.
Admin panels / portal management UI is great.
Good range of servers - Cloud VPS Dedicated and so on.

Cons

Overall costly over others.
Certain tailored products like WP or Woocommerce hosting are costlier.
No option of low end cost friendly servers.

Likelihood to Recommend

Liquid Web is suitable for serious users who have high end web applications or critical business oriented websites. cPanel and WHM comes out of the box with almost every server you buy. And if you don't have time to manage your own server, Liquid Web will suit you well. Their support is awesome. They help beyond the scope of the support. I had to migrate almost 25 big sites to another Liquid Web server, the support guys made it so easy for me.

Kaushik Somaiya

Owner in Information Technology at wporbit.net (1-10 employees)

Vetted Review

5 years of experience

View profile

My experience with Liquid-Web

Rating: 10 out of 10

Incentivized

November 7, 2019

Use Cases and Deployment Scope

We use Liquidweb to host our website and our clients' websites, as we are a web design+ web hosting company from Argentina. We have dedicated servers with them and resell our services with web hosting included. We offer web design "from zero", sites with prebuild scripts like Wordpress, Moodle, etc. We also have our own build email marketing system that our clients use to send email marketing campaigns using their own websites and emails are sent with little chance of being tagged as spam.

Pros

Fast ticket replies.
Clear and detailed billing.
Live chat.

Cons

The tutorial area is excellent, but perhaps they could add video tutorial.
Chat conversations should be added automatically to the client portal.

Likelihood to Recommend

LiquidWeb is web suited for small and large companies as they offer VPS and dedicated servers, from small to very big servers if you need lot of CPU, RAM or disk.

Francisco Mosse

Director in Professional Services at Efemosse Sistemas (1-10 employees)

Vetted Review

5 years of experience

View profile

Thank You Liquid Web — We Love Your Managed WordPress Hosting

Rating: 10 out of 10

Incentivized

July 17, 2019

Use Cases and Deployment Scope

We use Liquid-Web for managed hosting for our WordPress websites. It's being used by our marketing and technology departments. Managed to host with Liquid Web ensures our website is up to date, secure, and fast 24/7.

Pros

Customer Service — Amazing support, if needed.
Site Speed — Our website sped up by 50% just by moving our hosting to Liquid-Web.
Knowledge — We've learned a lot as an organization by following the Liquid Web blog.

Cons

No Ideas — We're such happy customers, I can't think of any suggestions for improvement.

Likelihood to Recommend

Small to medium-sized businesses who have WordPress websites. The managed hosting with Liquid-Web provides for peace of mind knowing your site is secure, up to date, and speedy. It saves time.

Web freelancers who manage other business's websites. The Liquid-Web partner program is amazing!

Lindsay Halsey

Co-Founder in Marketing at webShine (1-10 employees)

Vetted Review

2 years of experience

View profile

A Rock Solid Hosting Partner

Rating: 9 out of 10

Incentivized

June 13, 2019

Use Cases and Deployment Scope

While our primary focus is as a managed services provider, we also offer our clients the convenience of a single support line for all of their tech needs. To achieve this goal, we vetted and ultimately partnered with Liquid Web to fulfill our clients' website hosting needs. Liquid-Web offers a rock-solid platform with cutting edge features and rapid response phone support. The engineers at Liquid Web are top notch and allow us to focus on managing the grander scope of our client's IT environments.

Pros

Phone support is somewhat rare, but rapid, knowledgeable, and English-speaking phone support is rarer still. Liquid Web ticks all these boxes and more.
Easy staging environments.
Partnership with iThemes for complete site management.

Cons

Initially, the managed Wordpress platform had a few bugs, but it seems to be rock solid now.
One-click staging-to-live feature.
Improve reseller margins.

Likelihood to Recommend

Liquid-Web is an excellent choice for a client seeking premium maintenance services. This is not an appropriate solution for clients comfortable with lower-end offerings such as GoDaddy, 1and1, Bluehost, etc.

Verified User

Executive in Information Technology (1-10 employees)

Vetted Review

Reseller

3 years of experience

Fast, Reliable Hosting Backed up by a Superb Support Team

Rating: 10 out of 10

Incentivized

February 7, 2019

Use Cases and Deployment Scope

We use Liquid-Web for our website hosting across our entire organization. We have used other web hosts before, but Liquid-Web has been great and there hasn't been any downtime or speed issues with our websites. Liquid-Web makes it easy to change DNS settings, set up cron jobs, change server settings, and it is even compatible with Let's Encrypt, so adding SSL certificates is incredibly easy.

Pros

Managing the server side is incredibly easy. Liquid-Web offers a GUI through WHM or you can remote in through SSH. The GUI makes it really easy for regular users to change simple settings or add new SSL certificates. And the support team has also added some safeguards so that you can't do too much damage through WHM.
Liquid-Web makes it easy to setup new hosting accounts, allocate differing sizes, and managing users of those accounts through WHM. If you want to resell any of the space you don't use or resell to clients, you can easily do so.
The support team at Liquid-Web is great and they also respond quickly. When I first setup the account there were some odd DNS issues and the Liquid-Web tech was very knowledgeable and helped me out in no time!

Cons

The only con I can think of is Liquid-Web is more expensive, but it is a managed VPS so the price is on par with other similar services. There are some cheaper managed VPS plans out there, but in my experience, those often come with mediocre support and periodic server issues.

Likelihood to Recommend

Liquid-Web is great if you have a large website that's going to receive a lot of traffic. I've never had downtime in the almost 4 years I've been using their service and I can't say that for any other hosting company I have used. If you're looking for a reliable hosting company with great support to back it up, then Liquid-Web is a perfect choice.

Tim Sleeper

Web Developer Search Engine Optimization in Information Technology at Preferred Care at Home (51-200 employees)

Vetted Review

3 years of experience

View profile

High Quality Hosting With Expert Support

Rating: 9 out of 10

Incentivized

March 14, 2018

Use Cases and Deployment Scope

We use Liquid-Web for web hosting services and support. They provide managed web servers (both physical or virtual) and expert support thereof. This allows our organization and department to focus on core services and trust Liquid-Web with day to day management and reliability of the hosting systems on which we work.

Pros

Support - the expertise of their top tier support is hard to match
Management Tools - the interface is quite good and full-featured, and they add features when they see a need for them
Hosting performance
Hosting reliability

Cons

Maintaining Excellence - it feels like they have hit a bit of an inflection point lately. Hopefully they will grow through it and maintain their high standards, where other hosts have faltered.
Pricing - if price is the only factor for you, there are much cheaper options available. Liquid-Web does not seem to target the commodity hosting market.

Likelihood to Recommend

Any situation where high performance, reliability, and availability of expert support [are needed]. If your website or application has high resource needs and/or high traffic, Liquid-Web may be a good fit. If expert hosting support would be a helpful complement to your (or your team's) expertise, Liquid-Web may fill that niche for you. If pricing is a big concern, you may want to compare with lower cost, commodity hosting options.

Chris Putnam

Senior Web Developer in Research & Development at WebpageFX (51-200 employees)

Vetted Review

5 years of experience

View profile

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Reviews and Ratings

Fast, Reliable Hosting Backed up by a Superb Support Team

Rating: 10 out of 10

Incentivized

February 7, 2019

Use Cases and Deployment Scope

Pros

Managing the server side is incredibly easy. Liquid-Web offers a GUI through WHM or you can remote in through SSH. The GUI makes it really easy for regular users to change simple settings or add new SSL certificates. And the support team has also added some safeguards so that you can't do too much damage through WHM.
Liquid-Web makes it easy to setup new hosting accounts, allocate differing sizes, and managing users of those accounts through WHM. If you want to resell any of the space you don't use or resell to clients, you can easily do so.
The support team at Liquid-Web is great and they also respond quickly. When I first setup the account there were some odd DNS issues and the Liquid-Web tech was very knowledgeable and helped me out in no time!

Cons

The only con I can think of is Liquid-Web is more expensive, but it is a managed VPS so the price is on par with other similar services. There are some cheaper managed VPS plans out there, but in my experience, those often come with mediocre support and periodic server issues.

Likelihood to Recommend

Tim Sleeper

Web Developer Search Engine Optimization in Information Technology at Preferred Care at Home (51-200 employees)

Vetted Review

3 years of experience

View profile