TrustRadius Insights for Liquid Web are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Business Problems Solved
Liquid Web is a versatile hosting solution that caters to a wide range of user needs. It has been employed by web design and web hosting companies, as well as organizations looking for managed web servers and expert support. Users have expressed their satisfaction with the overall performance and support provided by Liquid Web.
One notable use case involves a web design and hosting company from Argentina that relies on Liquid Web to host both their own website and those of their clients. With dedicated servers and reselling services, they can offer comprehensive web design services with prebuilt scripts like WordPress and Moodle. The company also utilizes Liquid Web to provide a reliable email marketing system for their clients, ensuring campaigns have a low chance of being tagged as spam.
Another scenario involves an organization that uses Liquid Web across its entire infrastructure for website hosting. Users have reported no downtime or speed issues with their websites, highlighting the stability and performance of Liquid Web. Additionally, the platform's ease of use allows users to seamlessly change DNS settings, set up cron jobs, and modify server configurations.
For those focusing on managed WordPress hosting, Liquid Web has proven to be a valuable asset. The marketing and technology departments of various organizations choose Liquid Web to ensure their websites are always up to date, secure, and fast around the clock. This managed hosting solution not only saves time but also provides peace of mind.
Moreover, Liquid Web is highly regarded as a dependable partner for fulfilling clients' website hosting needs. Its rock-solid platform, cutting-edge features, and prompt phone support have garnered favorable feedback from users. The expertise of Liquid Web's engineers is highly valued by users who appreciate being able to concentrate on managing the broader scope of their clients' IT environments.
In summary, Liquid Web has been utilized in various capacities by different types of users. From hosting multiple websites and web applications to providing managed services for WordPress sites, it offers reliable performance and exceptional support. Users have consistently praised its stability, ease of use, and the expertise of its support staff.
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Liquid Web Reviews
3 Reviews
Professional, Scientific, and Technical ServicesInformation Technology & Services2Marketing & Advertising1
We use Liquid-Web for managed hosting for our WordPress websites. It's being used by our marketing and technology departments. Managed to host with Liquid Web ensures our website is up to date, secure, and fast 24/7.
Pros
Customer Service — Amazing support, if needed.
Site Speed — Our website sped up by 50% just by moving our hosting to Liquid-Web.
Knowledge — We've learned a lot as an organization by following the Liquid Web blog.
Cons
No Ideas — We're such happy customers, I can't think of any suggestions for improvement.
Likelihood to Recommend
Small to medium-sized businesses who have WordPress websites. The managed hosting with Liquid-Web provides for peace of mind knowing your site is secure, up to date, and speedy. It saves time.
Web freelancers who manage other business's websites. The Liquid-Web partner program is amazing!
While our primary focus is as a managed services provider, we also offer our clients the convenience of a single support line for all of their tech needs. To achieve this goal, we vetted and ultimately partnered with Liquid Web to fulfill our clients' website hosting needs. Liquid-Web offers a rock-solid platform with cutting edge features and rapid response phone support. The engineers at Liquid Web are top notch and allow us to focus on managing the grander scope of our client's IT environments.
Pros
Phone support is somewhat rare, but rapid, knowledgeable, and English-speaking phone support is rarer still. Liquid Web ticks all these boxes and more.
Easy staging environments.
Partnership with iThemes for complete site management.
Cons
Initially, the managed Wordpress platform had a few bugs, but it seems to be rock solid now.
One-click staging-to-live feature.
Improve reseller margins.
Likelihood to Recommend
Liquid-Web is an excellent choice for a client seeking premium maintenance services. This is not an appropriate solution for clients comfortable with lower-end offerings such as GoDaddy, 1and1, Bluehost, etc.
VU
Verified User
Executive in Information Technology (Information Technology and Services company, 1-10 employees)
We use Liquid-Web for web hosting services and support. They provide managed web servers (both physical or virtual) and expert support thereof. This allows our organization and department to focus on core services and trust Liquid-Web with day to day management and reliability of the hosting systems on which we work.
Pros
Support - the expertise of their top tier support is hard to match
Management Tools - the interface is quite good and full-featured, and they add features when they see a need for them
Hosting performance
Hosting reliability
Cons
Maintaining Excellence - it feels like they have hit a bit of an inflection point lately. Hopefully they will grow through it and maintain their high standards, where other hosts have faltered.
Pricing - if price is the only factor for you, there are much cheaper options available. Liquid-Web does not seem to target the commodity hosting market.
Likelihood to Recommend
Any situation where high performance, reliability, and availability of expert support [are needed]. If your website or application has high resource needs and/or high traffic, Liquid-Web may be a good fit. If expert hosting support would be a helpful complement to your (or your team's) expertise, Liquid-Web may fill that niche for you. If pricing is a big concern, you may want to compare with lower cost, commodity hosting options.