TrustRadius: an HG Insights company

LigoLab LIS & RCM Operating Platform

Score10 out of 10

1 Reviews and Ratings

What is LigoLab LIS & RCM Operating Platform?

The LigoLab LIS & RCM Laboratory Operating Platform™, available to enterprises in SaaS or on-premise editions, includes modules for AP, CP, MDx, RCM, and Direct-to-Consumer on an integrated, configurable infrastructure that’s designed to supports users across department, roles, and cases.

Media

Screenshot of We help labs grow and thrive
Screenshot of Unlock laboratory revenue and grow net collections by 30% or more
Screenshot of Improve productivity and visibility

1 / 3

Screenshot of We help labs grow and thrive

Robust All-in-One Laboratory LIS

Use Cases and Deployment Scope

The LigoLab LIS system is the go-to platform for the majority of molecular and anatomic pathology work that comes to our lab. We use it on a daily basis as the primary platform for us to track surgical, non-GYN cytology, molecular, and cytology specimens we receive. When we switched over in 2017 from our previous platform(s), what we were looking for was an all-in-one platform that would meet our daily needs and simplify the order entry/resulting process for our lab staff and team of pathologists. LigoLab has allowed us to have an efficient platform that streamlines our lab workflow to enable us to more effectively provide a high level of patient care. Built in reporting features, the creation of a web portal for remote result access, and the integration of client interfaces to directly place orders within our system has made the accessioning process much more efficient on our side than it was on previous platforms.

Pros

  • Simplified Order Entry.
  • Efficient Organization of Cases.
  • Robust and Adaptable Reporting.
  • Compilation of Detailed Statistics.
  • Highly Customizable.

Cons

  • Further customizability of certain core sections to display more information would be useful. There are some times when my users would like to have certain features or implementations available, but due to the restrictive nature of core functionality, these aren't easily configured or possible at times.
  • Speed of platform. Due to how the program is implemented, booting it up can take some time on the user end though it is fine once someone enters the LIS environment. Ideally, we'd have faster load times for the program as that is the biggest complaint I receive from our doctors who use multiple systems on a daily basis.

Most Important Features

  • User friendliness and ease of access.
  • Responsive and easily accessible customer support.
  • Intuitive design for daily users and with back-end implementations.
  • Efficiency

Return on Investment

  • Since we've implemented the platform we've been able to provide our services to more clients by presenting them with a highly functional reporting platform that will efficiently distribute finalized reports to them directly. The ease of access on the platform has made our workflows more efficient and allowed us to reduce turnaround time from receipt of a specimen to final report release.

Other Software Used

Citrix Workspace