Khoros Social Media Management

We use Kharos for all social media planning, posting our content on different social media platforms, and social listening. This software helps us measure our performance on different social media platforms. We also used it for competition analysis. Overall, it is a good software for social media management.

• Save men hours which impacts the ROI.
• Easy to use dashboard.
• All content in one place.

Use it for social media cross functional sign offs

• Easy management of organic posts

We use Khoros Social Media Management for social listening and crisis management. It helps us to understand brands reputation better and reduce brand risk, by monitoring online conversations and social mentions. We also monitor trends, brands' competitors, and understand what people are telling about the brands we work with in order to maximize positive convos and reduce negative ones.

• The ability to quickly address threats
• The ability to improve competitor analysis

Talkwalker by Hootsuite, Brandwatch and Meltwater

Talkwalker by Hootsuite

We used to use Khoros Social Media Management as our social media management tool, but at that time the interface felt outdated, and the platform didn't have as much powerful tools as their competitors. The Analytics module by the way is really impressive, and that's a good point to highlight. Overall Khoros Social Media Management didn't fit our needs so we changed the social media management platform to another one more "mature" and "robust".

• Easy post scheduling
• track brand's reputation
• Powerful analytics tools

Emplifi Social Marketing Cloud, Sprinklr Social, Sprinklr Insights and Zoho Social

Sprinklr Social, Zoho Social, Emplifi Service Cloud

The organization I work for uses Khoros Social for two vastly different clients. We can efficiently moderate, respond to, and escalate multiple issues on various platforms for the client. Thanks to Khoros, we can check multiple platforms within our required SLAs. Escalations can be made promptly as well.

• Improved time it takes our mods to check various channels hourly.

Hootsuite, Sprinklr Insights, Sprinklr Social, Sprinklr Marketing and Sprinklr Service

Sprinklr Social, Hootsuite