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Kameleoon

Score7.6 out of 10

88 Reviews and Ratings

What is Kameleoon?

Kameleoon boasts users among 500 corporate and enterprise companies across North America, Europe, and Asia Pacific to help brands deliver digital experiences and products to their customers.

GDPR, CPPA, and HIPPA compliant, Kameleoon’s A/B testing, full stack, and AI-powered personalization solutions are designed to help marketers, product owners, and developers maximize customer engagement and conversion, across all channels.

Top Performing Features

  • Mobile app testing

    Ability to run tests to optimize mobile applications.

    Category average: 8.1

  • Website personalization

    Ability to optimize user experience for individual site visitors based on certain characteristics and past actions (e.g. past purchases, geolocation, demographics, device type, referral source, etc..). An example of this is product and/or content recommendations based on visitor characteristics.

    Category average: 8.2

  • Server-side tests

    Ability to run server-side tests (e.g. A/B, A/B/n, multivariate, and split URL tests) to test out more complex design changes, roll out features to specific audience segments, or split site traffic between different site versions.

    Category average: 7.8

Areas for Improvement

  • Cross-browser testing

    Preview your experiments across multiple browsers at once.

    Category average: 6.9

  • CSV export

    Ability to export test results as a CSV file.

    Category average: 6.9

  • Mutually exclusive tests

    Ability to make tests mutually exclusive so that a given visitor is only part of one test at a time, this helps prevent tests from interfering with one another.

    Category average: 6.9

Great Customer Service Easy to User Interface

Use Cases and Deployment Scope

Kameleoon is allowing us to make minor edits to landing

pages in order to see if those changes improve conversion rates before taking

up development time.

Pros

  • A/B Testing
  • Customer Service

Cons

  • Graphic Editor

Return on Investment

  • 9% conversion lift on one landing page

Usability

Alternatives Considered

AB Tasty and Google Optimize

To the moon

Use Cases and Deployment Scope

Kameleoon allows us to regulate the IT load when urgent needs arise on our site. Typically, when we need to remove text urgently or add a pop-in during the day to make an announcement. As part of our customer journey improvement, it also reduces customer friction through various push notes and A/B tests. It provides visibility of data on our customer journeys for important feedback to our management.

Pros

  • Rating pushing campaign
  • Pop-in Alert
  • Data collect on login screen
  • Poll and reviews from users

Cons

  • More than filters in the library section folders would be great for a better organization

Usability

Alternatives Considered

Piano Analytics and Appbot

Kameleoon is a great AB tester

Use Cases and Deployment Scope

We use Kameleoon for AB testing and personalizing purposes. It helps us decide which experience is the best for our clients on our website.It allows us, at the marketing team, to ensure that our website is only pushing for a better and easier navigating time. Our time with ..., our CSM, is always valuable to exchange on current tests or what we would like next. The development team is also available to develop our tests when we have no bandwidth to take them on our own.

Pros

  • AB testing
  • Personalization
  • Accompaniment

Cons

  • Previsualization on the website that sometimes doesn't work
  • Graphic editor that can be hard to use and update
  • The segment configuration can be difficult to grasp

Return on Investment

  • Decreased bounce rate on new visitors on the homepage
  • Augmentation of click rate of the purchase button on specified segments
  • Better conversion cross-sell proposed products

Usability

Macsf x Kameleoon

Use Cases and Deployment Scope

Kameleoon is being used by our marketing department to :-optimize the click-rate on key CTA (To contact a counsellor, to request a quote) on desktop and mobile- to experiment new versions of key pages (contact page, self-care page) by comparing the performances of the original and variations, and then it makes it easier to make the best strategic decision, based on data, regarding the changes to implement or not on our website- do some patching (deviated tests) when our IT team has no bandwidth to release the changes in production.

Pros

  • The Kameleoon team of integrators can develop completely new versions of key pages, which is a big time and money saver for us.
  • The consulting team is reactive and proactive as well, and helps us to challenge our roadmap.We've established a relationship of trust with Kameleoon: they fully managed and deploy the A/B Test for us.
  • Last but not least, we can tests different look and feels for key element on the website, and then increase conversions by deviating the traffic directly towards the winning variation.

Cons

  • Depending on the use-cases we want to experiment, some developments may take a longer time to complete than usual which is fine, but must be taken into account in the roadmap deployment

Return on Investment

  • Improvement of our UX
  • improvement of our ROI

Usability

Simply - Great

Use Cases and Deployment Scope

We use Kameleoon's entire suite of features such as Feature Management (serverside), Web Experimentation (clientside), Product Targeting, Widget Editor and many other of their capabilities.

We utilize Kameleoon to run experiments and controlled roll-outs where we monitor results and obtain statistical significant results through their powerful statistics and reporting engine.

All relevant people across the larger organization have access to Kameleoon, meaning they all have the power to run their own experiments within their own teams which make us agile and capable to do experiments that doesn't reply on another team or resource

Pros

  • Support, training and professional services
  • Beautiful and intuitive user interface
  • Powerful reporting
  • All-in-one experimentation tool

Cons

  • Some features are complex and requires more time to set up than necessary, e.g. Widgets created from scratch
  • In their Graphic Editor (which has a generally good UI) it's easy to lose track of changes done and some of the UX could be done better
  • Difficult to support SPA's and Dynamic CSS classes which can cause flickering (page targeting) and not being able to target the elements (to change) on the website
  • Some bad English translations here and there that doesn't make sense

Return on Investment

  • Based on our running holdout experiments in Kameleoon, we can calculate a 38 x ROI
  • Uplift from experiments run through Kameleoon stands for approx 35 % of our annual revenue in 2024
  • By using Kameleoon as a tool we've managed to adopt a "fail fast" mentality with measurable results in everything we do

Usability

Alternatives Considered

Optimizely Web Experimentation, Optimizely Feature Experimentation, AB Tasty, Adobe Target and VWO

Other Software Used

Medallia Digital, Medallia Digital Experience Analytics