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Jive

Score8.7 out of 10

95 Reviews and Ratings

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What is Jive?

Jive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors. The vendor says the product has more than 30 million users worldwide across every industry, and is consistently recognized as a leader by top analyst firms.

Categories & Use Cases

Media

Jive's Interactive Intranet software provides a single platform for employee collaboration without complication.

Reviews

What users are saying about Jive.
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Jive - a suitable intranet for larger teams

Incentivized
Kevin Van HeusenView profile
Software Architect in Engineering at SpringAhead (51-200 employees employees)

Pros

  • Facilitates sharing of information between various teams
  • More 'social' features increase engagement on content (comments, likes, etc)
  • Easy interface for posting articles

Cons

  • Can be hard at times to search for older articles you are trying to dig up.
  • The email summaries of missed posts keep repeating on a daily basis - if you haven't seen a particular article you'll keep getting emails about it.
  • Categorization of articles could be improved. Not always easy to get the right category for a given piece of content.

Alternatives Considered

Microsoft Yammer

Effective and instant communication tool

Incentivized
Shune VickerieView profile
Operations Coordinator in Marketing at Thomson Reuters Elite (501-1000 employees employees)

Pros

  • Sharing of information
  • Socialize the business processes and bring employees together
  • Rich activity streams
  • Customization of the Software

Cons

  • Does not allow for much customization
  • Mobile app is a kind of clunky and features are a little lack luster
  • The main homepage has a lot going on, I would like for it to be separated out better or easier to follow.

Amazing Tool for Communication & Collaboration

Incentivized
Erica MaroisView profile
Content Manager at UBM plc (1001-5000 employees employees)

Pros

  • Collaboration
  • Integration with Outlook
  • File storage
  • Publishing

Cons

  • Notifications can be wonky sometimes. I'm not sure why, but I often have to clear out new notifications multiple times before they disappear.
  • I'd like to see more robust options in the CMS for creating blog posts. It's not always easy for newbies to figure out how to position images, videos, etc. in a blog post.
  • Better training/tutorials for new users. For those comfortable with technology, Jive is quite intuitive. But we've found it's overwhelming for those who aren't as confident using new technology. Perhaps some quick and simple tutorial videos would be a helpful way to familiarize new users with the features available.

Return on Investment

  • Better internal communication, resulting in improved employee engagement
  • Cost savings, due to no longer paying Dropbox subscription fees for file sharing
  • Easier sharing across regions, resulting in better customer innovation and collaboration

Other Software Used

JIRA Service Desk, Adobe Photoshop, Canva

Western equivalent Bitrix24

Incentivized
Anna StepanenkoView profile
Руководитель проекта in Marketing at Web2win Russia (1-10 employees employees)

Pros

  • Individual design
  • Presence of Russian language (localization can be independently established)
  • You can configure several information tapes with different themes. One for work, the second for communication
  • A newly-arrived network user immediately receives a prepared block for beginners. After completing several game tasks, the user will receive the basics of using Jive.
  • There is a template for each scenario. There is even a template for planning R&D, and there are more than twenty of them.
  • Integrates with MS Office, Google Drive, Google Docs
  • There are all platforms (even Winphone and blackberry)
  • You can create forum threads

Cons

  • For the first time, pages open slowly, this is due to the fact that they load quite heavy widgets. Corrected with patience at the first boot.
  • The administrator console is only partially localized, the essential part remains in English. Fixed by learning English.
  • Widgets are not localized, which are offered by default to new users. This is for programmers.
  • A lot of different materials that you can create: polls, ideas, documents, blogs, messages, etc., total 16 items. They are different, managed differently and have different properties - all this will cause difficulties in the initial stages. Corrected by a serious approach to user training. However, for advanced users - it's interesting
  • If you specify your name in Russian at the first self-registration, in the system it can be displayed as "abracadabra". Fixed either synchronization with Active Directory, or individually by the user.

Return on Investment

  • Our phone system runs perfectly due to their awesome customer service. We are able to rely on all the different features that they offer in order to make the experience here are Wеb2win more professional and enjoyable.
  • Jive gives our team a space to collaborate without clogging up our email inboxes. Instead of sending emails to a couple different listserves and having to dig to find certain threads, we can migrate some of those discussions to Jive posts. Similarly, Jive is a space for discussions that falls outside of our normal workflow.

Alternatives Considered

MS SharePoint and Trello

Other Software Used

Coursera, Canva, TeamViewer, Prezi, Bitrix24, Worksection, Workable, Promapp, SDL Trados Studio

Very pleased with using Jive at Work

Incentivized
Jillian SchmoldtView profile
Help Center Manager in Customer Service at Cold War Patriots (51-200 employees employees)

Pros

  • It stores information easily so it can be accessed by others
  • The Jive app is user-friendly and helpful as field reps need to use it
  • It's easy to manage the data that is uploaded into Jive.

Cons

  • The formatting of the overview page is somewhat difficult to update and restructure.
  • Sometimes the files won't load into the viewing area and must be downloaded to view.

Return on Investment

  • Accuracy, communication, and accessibility to pertinent information have all improved since the implementation of Jive at my work.

Other Software Used

Vonage, Google Cloud Storage

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