#1 most frequent
Canada
77.3%416 installations of 538
What is Jane?
Jane is a health and wellness practice management platform designed to be helpful now matter how a practice operates, from Jane Software headquartered in North Vancouver. It is available online and on any device, Jane offers branded online booking, beautiful scheduling, insurance management, customizable charting, online intake forms, patient reminders, integrated payment processing, and also supports online appointments (telehealth).
Categories & Use Cases
Who Buys & Uses Jane
#2 most frequent
United States of America
20.1%108 installations of 538
#3 most frequent
United Kingdom of Great Britain and Northern Ireland
0.7%4 installations of 538
Jane.app is a must for any practitioner
Use Cases and Deployment Scope
I use Jane.app for client management (booking clients in, managing their info, charting etc).
I also use it to easily view reports (financial, clients etc) to help with decision making in the future, understanding what's working and guiding my decisions for growth moving forward.
It is also used to create, store and manage various forms I use for the different modalities I use in my home clinic
I also use it to easily view reports (financial, clients etc) to help with decision making in the future, understanding what's working and guiding my decisions for growth moving forward.
It is also used to create, store and manage various forms I use for the different modalities I use in my home clinic
Pros
- Jane.app has a wide variety of forms that you can view, edit and use for your clinic, which has been a huge time saver for me (I operate multiple modalities and require different forms for each)
- Jane.app is incredibly simple for scheduling - from implementing your regular schedule, booking appointments, changing appointments, and booking time off. It's a very small learning curve and very seamless to utilize
- Jane.app has a ton of reports that are vey useful in understanding what's working and what isn't in my clinic. From accounts receivable, to new clients booked, to client retention, the reports offer valuable information (from multiple avenues) that guide my decisions efficiently toward growth
Cons
- When charting, I would love to be able to edit a chart afterward, without having to use an amendment.
- I would like to be able to edit health history forms after I have signed off of them. Sometimes the client has discussed health issues during treatments that were not included on their HH, and I can't go back and just add on to form
- This is really minor, but when I click on "clients," I would like to see the number of clients I have, instead of having to go right into reports
Most Important Features
- Reports - so many reports that ensure how I run business is efficient and goal oriented
- Scheduling - simple and easy to incorporate into a website for clients to schedule (and change or cancel) their appointments easily
- Forms - having a massive database of forms (intake, consent, charting) that can be easily customized to meet the needs of my clinic
Return on Investment
- Jane.app has allowed me to see reports on client retention, which prompts me to reach out to clients who haven't booked in awhile, increasing retention rate and customer satisfaction
- Jane.app has saved me a ton of time, but having reports readily accessible, meaning I am not taking the time to go through my data and creating my own reports
- Jane.app's reports provide me immediate feedback on number of appointments booked and new clients, which allows me to quickly and easily direct my focus on what is needed most - whether that's reaching out to current clients, or marketing to gain new clients, to coming up with a marketing plan to increase appointments booked. No time is wasted on actions that aren't important to my bottom line (which wasn't really clear to me before I had Jane and access to these reports)
Alternatives Considered
ClinicSense
Other Software Used
ClinicSense, ActiveCampaign, Mailchimp
