Jabra Speak Series - Good for anything but Teams
Rating: 4 out of 10
IncentivizedUse Cases and Deployment Scope
For remote employes, we issued Jabra Speak Series 75 headsets to them. The noise cancelling and boom arm microphone do a fantastic job of making calls easy to hear and easy for others to understand. They are comfortable and lightweight and have a high sound quality. However, the software for PC is abysmal. There are significant issues when using Teams and computer sound, despite the Teams friendly software they boast. Sound often cuts out, is garbled, or switches between the Teams call and the computer at varying volumes, leading to quiet calls and max volume notifications. I have sent multiple tickets to Jabra on this issue and called repeatedly- to no avail. There has been no contact, follow-up, or resolution.
Pros
- Sound Quality
- High Resolution Microphone
- Pass Through Audio
Cons
- Jabra Software
- Teams Call Support
- Multiple Device Connections
- Jabra Connect App Support
Likelihood to Recommend
Jabra Speak Series is well suited to employees who spend a lot of time in ap hone queue or call systems, especially for meetings. The headset is comfortable to wear for extended periods of time and has a long-lasting battery life. I would not recommend it for people who use Microsoft Teams in any format.