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Ivanti Neurons for ITAM Reviews & Insights

Score6.6 out of 10

23 Reviews and Ratings

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Community insights

TrustRadius Insights for Ivanti Neurons for ITAM are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

iVanti has been widely praised by users for its ability to track and manage assets throughout their lifecycle. Users have found that the product enables them to keep a much better record of where their assets are deployed, ensuring a secure chain of custody from procurement to disposal. This level of visibility has proven invaluable in meeting NIST standards and complying with security regulations.

The product's asset tracking capabilities have allowed users to pinpoint assets and identify areas for improvement, resulting in significant benefits. By grouping the environment by application and business owner, users have been able to streamline workflows and enhance productivity. The product is utilized for tracking assets, monitoring asset usage, ensuring security compliance, and managing licensing.

One of the key advantages of using iVanti is its cost-saving potential. By accurately tracking assets and their usage, departments have been able to reduce costs associated with lost or duplicated assets. The product also automatically reclaims unused software licenses, leading to substantial savings in IT spend.

In addition to asset tracking, iVanti is also used for inventory management and end-of-life system management. The software simplifies overall IT asset management and reporting processes, allowing users to efficiently monitor and maintain their assets. This has proven especially beneficial for customers with large-scale IT infrastructure.

Overall, users have found that iVanti offers a comprehensive solution for IT asset management, providing valuable insights, streamlining processes, reducing costs, and ensuring compliance with industry standards.

Reviews

2 Reviews

Great ITAM suite that allows many customization options

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We have deployed ITAM across the company, but it is mostly used by the technology division which accounts for over 1K employees. We are only using ITAM for configuration item based workflows and custom processes, and it works extremely well for those functions. Our configuration items are found by scanning tools/engines and we are using the ITAM module to wrap custom processes around them for onboarding and offboarding of assets.

Pros

  • Ability to have very customized workflows and processes for configuration items
  • Ability to correlate/relate assets to other assets
  • Asset tracking and tie backs to purchasing, vendors, etc.

Cons

  • Licensing can be complex and is fairly expensive. I did not research other ITAM solutions as we use the entire Ivanti suite to see how pricing compares, but it does seem expensive.
  • Be careful when you are building you CMDB module in the Ivanti Service Desk tool, we found the hard way that create custom CI processes requires an ITAM license.
  • We have submitted a few bugs and the resolution from support seems slow. I find this is common with many vendors, but was hoping for better resolution times with Ivanti.

Likelihood to Recommend

Ivanti ITAM suite is very robust and offers all the features you need in an ITAM solution. Out of the box, you get all you need, but you are able to customize and add processes that are missing very easily. It will work for any organization, regardless of complexity. We have the full suite of Ivanti products and there are nice integration options that make usage very seamless.
VU
Verified User
Project Manager in Information Technology (10,001+ employees)
Vetted Review
Ivanti Neurons for ITAM
1 year of experience

LANDesk - Full featured solution for remote IT companies

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We are an IT company that does remote support. We currently use LANDesk for remote PC viewing, inventory, license management, reporting, and antivirus management. Everyone in my company is currently using LANDesk this way. It is able to simplify the overall management and reporting of IT assets for all of our customers.

Pros

  • Remote PC Inventory
  • Remote PC access (PC access)
  • Reporting
  • Offsite PC access (through LANDesk Gateway)

Cons

  • The antivirus is only OK, quite a few false positives
  • Support can be very hit or miss. Depends on who you get on the phone or assigned to your case.
  • Software License Management is a little convoluted, but overall a good system.

Likelihood to Recommend

I think for a remote IT company, this is a great inventory and remote access program.
HC
Hyler C Cooper
Senior System Administrator in Information Technology at BrainSurf (11-50 employees)
Vetted Review
Ivanti Neurons for ITAM
8 years of experience
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