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Intranet Connections

Score7.6 out of 10

6 Reviews and Ratings

What is Intranet Connections?

Intranet Connections (formerly IC Thrive) is built for internal communicators, HR professionals, and marketers in finance, healthcare, and corporate industries. The software keeps all files, internal communications, and sensitive information secure and readily accessible in a single source of truth, with Source Intranet Software.


The solution helps users to improve:


  • Overall employee satisfaction
  • Knowledge transfer
  • Succession planning
  • Aligning employees with company vision
  • Retention of high performers


Categories & Use Cases

Media

Customizable homepage - with company news presented in the 'storyboard', quick links, staff photos, a staff survey, and celebrating employee milestones.
the people directory.
the intranet as a 'single source of truth' so employees can trust the information they find, and do their jobs more effectively.

1 / 3

Tie it all together.

Pros

  • We use lots of forms to streamline processes. For example, expense reports, personal change forms, referrals, and even specific department requests.
  • It also have security features that you can also standardize for users.
  • The storyboard makes it also convenient to promote the company's current objects.

Cons

  • There isn't availablity to help with charity drives. We aren't able to track or even graph information as it becomes available.
  • We also have repo vehicles and are not able to have employees bid on these items anonymously. Even though we have the Buy/Sell asset it doesn't allow for any items to be sold this way.
  • It would also be nice if we were able to interface with our current internet site. For example, it would be nice to post our Community Outreach Calendar for all of our regions to our webpage, so we don't have to double create work.

Return on Investment

  • The workflow when building forms doesn't allow for when someone is out of the office for it to flow to another manager. We would have to create a drop-down and have the employee select who it needs to go to for approval. Would be nice if the systems administrator could be able to change the approver and then resend the item for approval. At this time the employee would have to resubmit or the admin would have to email the current item for approval or we would have to impersonate this individual to approve.

Other Software Used

Microsoft 365 (formerly Office 365), Fiserv Prologue Financials, Adobe Acrobat DC

Intranet Connections

Pros

  • Timely Support
  • Excellent Customer Service

Cons

  • improve on trigger options for workflows such as the ability to have two conditions for one trigger

Return on Investment

  • very positive

Intranet Connections Helps Us

Pros

  • Ability to customize the platform to really fit the needs of what you're looking for. How we use it is different than how another organization uses it.
  • It's easy to get ahold of technical support and ask questions from a high level (i.e. about how to make it work better for the organization) or a granular level (i.e. how to improve something for a specific employee).

Cons

  • From the start, the system wasn't intuitive. It's easy to learn, but some of the internal navigation can be clunky. For example, in the admin function, it can be confusing navigating to different areas because it's unclear if what you're trying to access is a site, a page or an app.
  • It's great we can add different authorities and securities on each page, site and app, but the hierarchy of which permissions are top-level can be confusing. We run into problems getting people the proper access to specific items while still having other items within the same folder/section restricted.

Return on Investment

  • Staff are able to access the same information regardless of location, ensuring we're all quoting the same information to members.

Intranet Connections has been our Intranet for the last 8 months and we couldn’t be happier

Pros

  • Great customer support and onboarding.
  • Totally customizable.
  • Easy to configure.
  • Active Directory Synch.
  • We can built any App we want.

Cons

  • They could have a more modern look & feel. I know they are working on it for very soon.

Return on Investment

  • Personalized information - internal communications sent to the people that really need them.
  • No more e-mails with internal communications.
  • Everything in one place, literally.

Alternatives Considered

Bitrix24