Intranet Connections Reviews and Ratings

Rating: 7.6 out of 10

Score

7.6 out of 10

Community insights

TrustRadius Insights for Intranet Connections are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy to Use and Navigate: Users have consistently praised the software for its ease of use and intuitive interface. Many reviewers have stated that the software is easy to navigate, with step-by-step installation instructions and helpful technician support. Non-technical users have found it particularly easy to create and update content on the site. The learning curve for the software has been described as rapid, with no programming expertise required.

Customization Options: Reviewers appreciate the extensive customization options offered by the software, allowing each company to create a unique Intranet according to their specific needs. The implementation process is described as easy, with a good mix of functions and the ability to design forms quickly. Users also highlight that they are able to build any app they need for their organization using this software, making it more dynamic than a static intranet website.

File and Knowledge Sharing: The options for file and knowledge sharing provided by the software are highly appreciated by users. They value the centralized communication and information distribution capabilities offered by the platform. Additionally, users find it easy to add content to the Intranet thanks to pre-made widgets and apps provided by the software. This feature allows them to create different applications and explore their creative potential within their organization's Intranet environment.

Reviews

4 Reviews

Tie it all together.

Rating: 10 out of 10

Incentivized

January 16, 2021

Use Cases and Deployment Scope

InTouch Credit Union uses Source for most if not all internal communications. It allows employees to have one area to get information on communications, processes, forms, etc.

Pros

We use lots of forms to streamline processes. For example, expense reports, personal change forms, referrals, and even specific department requests.
It also have security features that you can also standardize for users.
The storyboard makes it also convenient to promote the company's current objects.

Cons

There isn't availablity to help with charity drives. We aren't able to track or even graph information as it becomes available.
We also have repo vehicles and are not able to have employees bid on these items anonymously. Even though we have the Buy/Sell asset it doesn't allow for any items to be sold this way.
It would also be nice if we were able to interface with our current internet site. For example, it would be nice to post our Community Outreach Calendar for all of our regions to our webpage, so we don't have to double create work.

Likelihood to Recommend

I think this would depend on what they are looking for in an intranet service and how big their company is.

Rufus Guidry

Community and Business Development Manager in Marketing at InTouch Credit Union (51-200 employees)

Vetted Review

3 years of experience

Intranet Connections

Rating: 10 out of 10

Incentivized

November 1, 2018

Use Cases and Deployment Scope

Intranet Connections is an essential part of our daily operations. I have been the administrator of this system for the last 7 years. This software is being used throughout our organization in many different ways and it continues to grow each day. This software has become essential for our employee onboarding process, staff education and daily operation.Some of the major features we use include the electronic forms, quizzes, surveys and document management with read and confirm. (Just to name a few)For Labrador-Grenfell Health, the document management system has become one of the most used systems for policy and procedure compliance. The support team at Intranet Connections are amazing, knowledgeable and reliable, they are always there when you need them.

Pros

Timely Support
Excellent Customer Service

Cons

improve on trigger options for workflows such as the ability to have two conditions for one trigger

Likelihood to Recommend

Well suited for intranet.

Terri Greene

Computer Programmer Analyst in Information Technology at Labrador-Grenfell Health (1001-5000 employees)

Vetted Review

7 years of experience

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Intranet Connections has been our Intranet for the last 8 months and we couldn’t be happier

Rating: 9 out of 10

Incentivized

February 26, 2018

Use Cases and Deployment Scope

We have moved from a SharePoint intranet to Intranet Connections. IC is being used by all of our 350 employees for internal communications, document sharing, workflow approvals, and many other processes.

Pros

Great customer support and onboarding.
Totally customizable.
Easy to configure.
Active Directory Synch.
We can built any App we want.

Cons

They could have a more modern look & feel. I know they are working on it for very soon.

Likelihood to Recommend

Easily implemented as an Intranet for any company.

Mario Pires

Head Of Business Development & Innovation in Research & Development at GeoStar (201-500 employees)

Vetted Review

1 year of experience

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Intranet Connections Helps Us

Rating: 8 out of 10

Incentivized

February 22, 2018

Use Cases and Deployment Scope

Intranet Connections is the credit union's internal intranet resource. Staff use it daily to access documents, policies, procedures, post and read announcements, review calendars, share stories, and more. It serves as a one-stop-shop for information and resources that staff needs to perform their daily duties.

Pros

Ability to customize the platform to really fit the needs of what you're looking for. How we use it is different than how another organization uses it.
It's easy to get ahold of technical support and ask questions from a high level (i.e. about how to make it work better for the organization) or a granular level (i.e. how to improve something for a specific employee).

Cons

From the start, the system wasn't intuitive. It's easy to learn, but some of the internal navigation can be clunky. For example, in the admin function, it can be confusing navigating to different areas because it's unclear if what you're trying to access is a site, a page or an app.
It's great we can add different authorities and securities on each page, site and app, but the hierarchy of which permissions are top-level can be confusing. We run into problems getting people the proper access to specific items while still having other items within the same folder/section restricted.

Likelihood to Recommend

Intranet Connections is well-suited for organizations looking for one platform to fulfill a variety of needs, from sharing communication and documentation to create "sections" for various department units. If you're looking specifically to create a searchable knowledgebase, Intranet Connections can do that, but other platforms are potentially more appropriate if that is the only need you're trying to fill.

Kira Cox

Marketing Manager in Marketing at Verity Credit Union (51-200 employees)

Vetted Review

3 years of experience

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Reviews and Ratings

Intranet Connections Helps Us

Rating: 8 out of 10

Incentivized

February 22, 2018

Use Cases and Deployment Scope

Pros

Ability to customize the platform to really fit the needs of what you're looking for. How we use it is different than how another organization uses it.
It's easy to get ahold of technical support and ask questions from a high level (i.e. about how to make it work better for the organization) or a granular level (i.e. how to improve something for a specific employee).

Cons

From the start, the system wasn't intuitive. It's easy to learn, but some of the internal navigation can be clunky. For example, in the admin function, it can be confusing navigating to different areas because it's unclear if what you're trying to access is a site, a page or an app.
It's great we can add different authorities and securities on each page, site and app, but the hierarchy of which permissions are top-level can be confusing. We run into problems getting people the proper access to specific items while still having other items within the same folder/section restricted.

Likelihood to Recommend

Kira Cox

Marketing Manager in Marketing at Verity Credit Union (51-200 employees)

Vetted Review

3 years of experience

View profile