TrustRadius Insights for Inova Payroll are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Availability and helpfulness of customer support: Users appreciate the availability and helpfulness of customer support, with many reviewers stating that they have received prompt and friendly responses from the team. The ability to reach out to customer support whenever needed has been highly valued by users.
New release webinars showcasing upcoming features: Users enjoy the new release webinars provided by Inova Payroll, which showcase upcoming features in the system. This allows users to stay informed about new updates and enhancements, demonstrating Inova's commitment to continuous improvement and keeping their customers up-to-date.
Easy and straightforward payroll process: Many users find the payroll process on Inova Payroll to be easy and straightforward. They appreciate the bold animations that make navigation simple, allowing them to easily manage their payroll tasks without any confusion or hassle.
The app is easy to use for businesses. We don't really have time to try to remember how to access things like reports that we don't use that often, so the option to create shortcuts makes it a lot easier for us to discover the things we need.
Pros
Calculate tax deductions and distribute paychecks for auditing and tax reporting purposes.
Applicant Tracking feature that allows you to create and post vacancies on the job page of the website and on various job portals.
Design plans for onboarding sessions and communicate with new hires.
Cons
I would like the ATS component that monitors candidate hiring to be able to trigger more hiring activities like connecting with our background check provider and scheduling a prospect appointment.
The benefit statement could be more advanced.
A little more update for the UXI.
Likelihood to Recommend
Unless I'm in an unusual situation with an employee, it only takes a few minutes to complete payroll with Inova.Some features are not yet fully customizable and, as a result, force us to reverse engineer processes in a roundabout way that does not necessarily meet our business needs.