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Indeed.com

Score8.3 out of 10

157 Reviews and Ratings

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What is Indeed.com?

Indeed is a job board and job search engine, available globally.

Categories & Use Cases

Indeed.com Key Features

Learn about the best (and worst!) features Indeed.com has to offer, as determined by TrustRadius' reviewers.
Based on 157 ratings of Indeed.com's features
View all Indeed.com features

Top Performing Features

  • Passive Recruitment Advertising

    The ability to post or promote recruitment efforts or specific jobs on social media or other sites

    Category average: 7.1

  • Employer Branding Tools

    The ability to create an employer persona to better engage with candidates and applicants

    Category average: 8.1

  • Active Recruitment Advertising

    The ability to promote jobs directly to candidates by email, text, or direct messages

    Category average: 7.8

Areas for Improvement

Indeed.com Reviews

What users are saying about Indeed.com.
View all Indeed.com reviews

Indeed is needed for every Sourcing person as a recruiter.

Incentivized
Hari haranView profile
US IT recruiter in Human Resources at Exaways Corporation (11-50 employees employees)

Use Cases and Deployment Scope

We use Indeed extensively for sourcing resumes and job postings. We use Indeed for job postings for a maximum of time, and sourcing using filters is an added advantage for us. Since we are a staffing agency, we always use these job boards for sourcing and job postings.

Pros

  • Job posting is the best thing we use particularly for maximum of our professional.
  • Sourcing and screening of profile is best one.
  • Internal communication to the candidate or chat internally is easy way.

Cons

  • I don't feel any improvement in Indeed, as it's good in this aspect, and the location filter may be optimized.
  • Some old profile which has mismatch information could be review.

Return on Investment

  • Posting of job and receive profile is the best and easy way for a sourcing person.
  • Sourcing of resume in portal using various keywords is best.
  • Internal communication is best to the resume.

Usability

Alternatives Considered

Monster.com, Prohire, Dice.com and CareerBuilder.com

Indeed major short-comings for Recruiters/ Employers

Incentivized
Henry FaustView profile
Mgr of Recruitment in Information Technology at Corporate Systems Assoc. Inc (51-200 employees employees)

Use Cases and Deployment Scope

We use Indeed.com to recruit for IT Client openings such as developers, managers, etc. We use the candidates search tools and post all our openings.

Pros

  • Has a very simple process for candidates to post their resume
  • Search database has many candidates who do not use other job boards
  • Offer free job postings

Cons

  • No way of searching applicants resumes to bring up the most qualified. I have suggested that employers should be able to apply a boolean search string to the hundreds that apply, so they can narrow down & follow up with those who have the required skills. Without this, it is not practical to go through the time-consuming effort to notify rejected candidates. That frustrates candidates who never hear back, and employers who cannot click on and review the excessive number of folks who apply. Bad for everyone.
  • They do a terrible job in screening vendors who misuse the site and post fake resumes, duplicated under many names and locations. I have been reporting them for years, but those profiles remain.
  • Applicant dashboard does not list even the most basic information like their current job title, city is hit or miss, years of experience, if they can work on W-2, if they are willing to relocate, or what type of work authorization/ visa they need to work under. With only supplying the name, it is not enough information to decide who is worth clicking on to review or pursue.
  • The database search function does not allow selecting those who are applying themselves vs. those who are posted by some third party vendor. This is very important to know when you are emailing them vs. someone else.
  • Indeed.com has the potential to be a world-class job board to employers and job seekers, but is not making improvements/ tweaks in the most vital areas, and instead offers new features that are far less critical.

Most Important Features

  • Effectively and efficiently search job applicants resume so we can reach out the most qualified job seekers
  • Effectively and efficiently search resume database so we can reach out the most qualified job seekers
  • Once we email a candidate through Indeed.com, Indeed.com should automatically follow up for a reply quickly! We usually look to submit our candidates to our direct clients in 24-48 hrs. so hearing beck from a job seeker a week later is not practical.
  • Since the job boards have a large percentage of job seekers who need to work through an employer who might sponsor their visa, employers need to know that before wasting time on those who do not meet employer/ client requirements. Other job boards like CareerBuilder and Dice offer this distinction.

Return on Investment

  • Resume search database has a positive effect on business based on lower cost, but just because you find a posting for a great candidate, does not mean they will ever reply, or meet the job criteria for payrate, work authorization, location, etc.
  • Applicant screening is in-effective compared to highly positive ROI from sites like DICE

Not As Good As It Seems

Michelle MelendezView profile
HR Manager in Human Resources at The Sourcing Group (51-200 employees employees)

Use Cases and Deployment Scope

We use Indeed.com for recruiting for our company. We are a small company and do not have a budget for recruiting nor a recruiter to assistance when position come up. Managers across the company use it as well as HR when trying to fill a position for any department when one becomes open.

Pros

  • cost
  • ease
  • speed

Cons

  • too many irrelevant resumes

Most Important Features

  • free recruitment
  • posting variety of positions
  • ease of use

Return on Investment

  • were able to hire one or two folks with no cost
  • got a large amount of resumes will little effort

Alternatives Considered

ZipRecruiter

Other Software Used

ZipRecruiter, Monster.com, LinkedIn Jobs

Indeed.com is just an average company with poor quality candidates.

Steve PrebichView profile
General Manager at Bad Monkey Ybor LLC (11-50 employees employees)

Use Cases and Deployment Scope

I posted a job on Indeed.com for a cook. Out of the roughly 10 applicants, only one showed up for an interview. His application was not accurate, and in my opinion, he obviously just finished smoking weed before coming for his interview. I was not able to find a quality candidate and received a bill for over $255.

Pros

  • N/a
  • N/a
  • N/a

Cons

  • In my experience, customer service is terrible!
  • In my opinion, they need to vet their candidates better.

Most Important Features

  • N/A - I will not use them again.

"When in need -- get Indeed!"

Incentivized
Carolyn Galardo
Sr. Talent Acquisition Specialist in Human Resources at ADT (10,001+ employees employees)

Use Cases and Deployment Scope

I have been in the Human Resources/Staffing and Recruitment industry for over 20+ years. I LOVE INDEED! I have loved Indeed from the very 1st time I used it as a recruiter and as a professional seeking a new/better opportunity for myself. I am actually in my dream job because Indeed has kept up with me all these years. Indeed really gets it! I recruit High Volume Sales Professionals for the biggest home/and business security company in the U.S. I love how easy it is to edit/tweak and refine my postings as well as my candidate searches. Indeed is ALWAYS improving and they really listen to the need(s) of the user. Indeed always has their ear to ground; with the latest and greatest in user-friendly technologies and systems. There is no doubt in my mind why Indeed is Number 1 in the industry and always will be. I have access to all the major job-boards and Indeed is my go-to EVERY TIME! There is never a day that goes by that I can't find the most qualified and best suited candidates! By far, Indeed is SUPERIOR to the rest! Way to go Indeed! Thank you for your continued support and growth and always staying ahead of the competition. "When in need....trust Indeed!" ~ Carolyn Galardo, Sr. Talent Acquisition Specialist

Pros

  • Up-to-date candidate selection.
  • Timely notifications.
  • Ease of use.

Cons

  • I liked the old "dashboard" better.

Most Important Features

  • Rapid posting.
  • Ease of use.
  • Stellar candidate pool.

Return on Investment

  • We hired 1732 new employees for 2021!!!
  • 2022 Goal - 1744 new hires.
  • Less than 3 weeks from "job post to onboarding."

Other Software Used

ZipRecruiter, Glassdoor.com, CareerBuilder.com