What is Inbenta Enterprise Search?
Inbenta's Natural Language Processing technology and years of research and development have led to the creation of Inbenta Enterprise Search for Customer Support, an intelligent, AI-powered self-service solution that understands the meaning of customer questions in over 25 languages, providing the correct answer more than 80% of the time. The search solution scrapes existing knowledge bases, FAQs, and help content, which the vendor says makes it easy to deploy within weeks.
According to the vendor, benefits of using Inbenta Enterprise Search include: improved customer satisfaction, reduced support costs and increased revenue.
Integrates with Zendesk, Salesforce Desk, Service Cloud and other help desk platforms.
Categories & Use Cases
Videos
Screenshots
Screenshot of Inbenta Search Sample Result
Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | No |
| Supported Countries | Denmark, Netherlands, Finnland, Sweden, Norway, England, France, Germany, Spain, Italy, France, China, Japan, Turkey, Romania, Russia |
| Supported Languages | Danish, Dutch, Finnish, Norwegian and Swedish, English, Euskera, Catalan, Chinese, French, Galician, German, Italian, Japanese, Korean, Portuguese, Spanish, Turkish, Romanian, and Russian. |