iMIS

We use iMIS Engagement Management System as our AMS, so it plays a key role in our membership management, event management, financials, product sales, and more. It does a little bit of everything for our organization. We are also in the process of integrating it with our new marketing automation platform, which will be a great addition to our marketing toolkit.

• Association management
• Join/renewal process
• Contact profile management

• It's been a consistent AMS tool for our organization for nearly 20 years, so that brings a level of familiarity and comfort-ability for staff.
• By integrating with marketing automation, we will see a series of automated messages reach members who are due to renew and those who have just joined. We expect to see this lead to a higher renewal rate and see an increase in member engagement.
• On the negative side of having had the iMIS Engagement Management System for so long, we have had to customize it so much over the years that it's a bit of a patchwork feel. We haven't lost functionality, but it has cost us some efficiency doing it that way.

Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM), Salesforce CMS and Pivotal CRM

Higher Logic Communications, Higher Logic Community, HubSpot Marketing Hub, HubSpot Service Hub

• We measure ROI in terms of changed lives, not revenue since we are a church and a non-profit organization. As our church has grown, we have been better equipped to identify new visitors, follow-up on the physical and spiritual needs of our membership and give away leadership to our members.

ACTIVE Network

MPX, Microsoft Dynamics GP, Mobile Roadie

• iMIS had a neutral impact on my non-profit organization's overall business objectives. Both the finance and department teams just worked around the limitations that iMIS had.

Raiser's Edge NXT, Ellucian Advance

• We have had a number of emails to our members never reach their recipients. This has caused problems in terms of our members not getting information on time.
• We put in time and effort daily to make changes to our website. Sometimes, these are changes that must occur on behalf of a member of our association. People are expecting to see new postings and information, however, if the page does not post for us it leaves us looking unprofessional and unprepared.
• We have had several delays in book keeping due to reports not matching income in our accounts. It would be great if iMIS could integrate account codes into PayPal automatically.

Podi

PayPal Payments, SurveyMonkey, RightSignature

We implement iMIS for our customers to help them better manage their business by centralizing their data and automating their business processes. iMIS is a versatile tool that can be configured to solve many different business processes. It it both a CRM and a CMS and allows the organization to build one or more websites tailored to their members.

• As iMIS has matured, it has provided many tools that allow an organization to implement processes using out of the box tools. This removes the need for custom programming and allows the product to remain on the upgrade path.

Microsoft Dynamics CRM

Microsoft Dynamics CRM, Microsoft Office 365, Microsoft Power BI, ConnectWise Manage, Microsoft Azure