Nimble AMS's got potential, and headed in the right direction
Use Cases and Deployment Scope
NCCHC uses Nimble AMS across the entire organization. Our Marketing department uses it mainly for hosting events, i.e. virtual and onsite conferences and webinars. We have both certification and separate accreditation departments that use a customized version of the Programs module. We've built and continue to update the Community Hub to allow our constituents to purchase our merchandise (mainly standards manuals) but also to register for our events as well as apply for certification and/or accreditation. We've also recently launched a foundation that allows constituents to make donations via the Community Hub.
Pros
- A high level of transparency regarding product release schedules.
- The technical support team is extremely knowledgeable provides lots of detail in their support responses.
- The Events and Exhibitors modules are pretty useful right out of the box.
Cons
- More thorough and updated online help documentation.
- Larger focus on building out Donation module and making it more seamless with the Accounting module.
- More modular on-demand training, focusing on specific parts of Nimble AMS that are used most or are most challenging.
Return on Investment
- It's made a significant impact on the way we approach strategic decisions due to the data we're able to collect and analyze.
- It's allowing us to automate processes that we never thought of automating in the past, freeing up staff resources to focus on other tasks
- Our initial implementation was a bit messy, but working with the Nimble AMS team to analyze and rethink our strategy with a clearer vision has been very positive
Other Software Used
Microsoft 365 (formerly Office 365), DocuSign
