IFS Review
Rating: 7 out of 10
IncentivizedUse Cases and Deployment Scope
IFS is used across our entire organization from Customer Service to Finance to our various plants and warehouses. We use it for inventory management, placing customer orders, invoicing, purchase orders and a whole variety of other processes cross organizationally. We also utilize IFS to provide historic reporting around a variety of areas.
Pros
- Order Placement - IFS makes placing orders quite easy. From the simple interface down to selecting inventory, the experience is simple and clean
- Reporting - Querying database records is straightforward and easy to do. Queries can then be drilled down to individual records or exported to excel for further manipulation and analysis.
- Customer Creation - Creating new customers and managing and maintaining existing records is a simple and easily repeatable exercise
Cons
- Field Customization - Adding fields or inputs to particular entities is not very easy. In a world of point and click development, IFS is behind the curve
- Order Automation - for bulk order placement it would be nice to have an easy mechanism to upload orders via an Excel or csv template. We've written some custom programs to perform this, but a more user friendly, "out of box" solution would be welcomed.
Likelihood to Recommend
IFS Field Service Management is well suited for ad-hoc reporting and querying of your dataset(s). It also is great for inventory management, processing orders, and handling EDI transaction sets to third party partners and suppliers.
Vetted Review
8 years of experience