IBM Maximo Application Suite Review
Use Cases and Deployment Scope
It’s mixed. We’re using IBM Maximo Application Suite to manage our IT services. It used to be part of Maximo IT under Control Desk, but since we’re also implementing it now, we use it to bring together all our assets, provide inspection forms, and organize work orders and fieldwork teams. We’re also using the Health module, which is used to calculate the asset health index.
Pros
- These features are under one application, which is really good, and it’s a big difference from other similar products in the market. It also has these industry extensions where you actually have some pre-knowledge about your industry, so it’s much easier to organize inspection forms for specific types of assets.
Cons
- Usually, we have problems with the mobile apps. For about seven out of ten customers, we need to use third-party mobile applications. It’s been a rollercoaster — Anywhere was terrible, then Maximo Mobile for 8 was pretty good, and now with Maximo 9, it’s problematic again. So it’s been ups and downs. But the good thing is that the architecture is open, so we can use third-party applications or even develop our own add-ons. Still, IBM could do this better.
Return on Investment
- I mean, it’s usually a good sales point, a good sales pitch, but it’s really hard to calculate it — especially because we’re working in industries where the lifespan of assets is more than 40 years. We usually calculate it around 48 to 72 months or something like that, because the implementations are really big. But yeah, I couldn’t say specifically that we got the money back for our customer in 24 months.
