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GoToMyPC

Score8.1 out of 10

142 Reviews and Ratings

What is GoToMyPC?

GoToMyPC is a remote administration offering from GoTo (formerly LogMeIn) with mobile deployment to work on files, programs, and networks from home or while traveling.

Categories & Use Cases

Top Performing Features

  • Over-the-Internet remote session

    Establish secure remote connection with computers outside the network firewall.

    Category average: 9.4

  • Screen sharing

    Allows participants to share their computer screens with others in the meeting, enabling collaborative work and presentations.

    Category average: 9.3

  • Monitoring and Alerts

    Monitor CPU usage, memory utilization to proactively address issues. Receive alerts indicating attention needed.

    Category average: 6.9

Areas for Improvement

  • Annotations

    Ability to markup and highlight end user’s screen to provide visual clues or to highlight areas.

    Category average: 6.6

  • Initiate remote control from mobile

    Mobile application for remote controlling computers from mobile device (iOS, Android)

    Category average: 7.6

  • Access to sleeping/powered-off computers

    Remote access and troubleshooting of out-of-band computers.

    Category average: 5.5

Essential to our core daily business operation

Use Cases and Deployment Scope

A critical and essential part of our daily business operations that we cannot do without! We've been using GoToMyPC for over 20 years and haven't had the need to look back or look for an alternative.

Pros

  • Ease of being able to remotely access our host workstations
  • Professional, pro-active and efficient customer service
  • Critical part of our daily operations

Cons

  • Ability to 'wake' a host computer that's been inadvertently in 'sleep' mode

Return on Investment

  • Critical to our daily business operations.

Usability

Alternatives Considered

AnyDesk

Other Software Used

Sabre Red Workspace, ClientBase, Trams Back Office

GoToMyPC - solid remote access

Use Cases and Deployment Scope

I have been using GoToMyPC for many years now. I have been standing firm in my refusal to migrate to Quickbooks Online, and GoToMyPC has been instrumental in being able to stick with our desktop version of the program. Allows for rapid and easy access to our office server for QB Desktop, as well as other native programs. Rock solid, secure login, and access to remote printing is a great feature. The more or less reasonable pricing has kept me from exploring RDP alternatives.

Pros

  • Easy login
  • Great control of native sounds and appearance.
  • Remote printing

Cons

  • Pricing is ok, but never hurts to cost less.
  • Improve Cut & Paste actions between machines, which occasionally revert to inactive.

Return on Investment

  • Has allowed us to reduce one of our QB licenses creating a savings there.
  • Simply made it easier to be away from the office while retaining server access. Just does what it is supposed to.

Usability

Other Software Used

QuickBooks Desktop Pro, OneDrive, Microsoft 365

A Great Alternative to TeamViewer

Use Cases and Deployment Scope

Remote access to my office computer while I am home or away from the office. Typically used for remote software development and work e-mail collaboration.

Pros

  • Fast connection
  • Secure
  • Easy to use

Cons

  • File transfer is sluggish and buggy
  • Price could be lowered
  • Would love to see AzureAD authentication integration

Return on Investment

  • Increased productivity

Usability

Alternatives Considered

TeamViewer and RemotePC

Other Software Used

JetBrains Rider, Microsoft Visual Studio

GoToMyPC is a lifesaver

Use Cases and Deployment Scope

I use GoToMyPC to connect from home to my work computer. It works wonderfully! Most importantly, I can see 2 monitors at home. It is just like being at the office. Copy and paste, print, and all of the other functions work great! I would recommend this product to anyone.

Pros

  • remote viewing
  • copy and paste
  • printing

Return on Investment

  • it helped me work from home and have a better work/life balance

Usability

Makes life so much easier

Use Cases and Deployment Scope

No matter what, I can always count on GoToMyPC to access my office computer no matter when, no matter where, and on any device. True story: logged in through my phone on a canal boat in Amsterdam last summer! Huge sigh of relief to get that issue sorted, and it really gives me peace of mind. A few coworkers use other apps for accessing their office computers, and I've heard far too often about problems they may have. GoToMyPC has never let me down.

Pros

  • Remote access
  • Remote printing

Cons

  • If I have a problem with internet access and have to reboot, twice I've had to have someone at the office reboot the office computer for me as well.

Return on Investment

  • Have yet to receive advance warning that my subscription is about to renew. That's really unprofessional.

Usability