Google Voice Reviews & Insights

Score7.9 out of 10

220 Reviews and Ratings

Community insights

TrustRadius Insights for Google Voice are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Ease of Use: Users have consistently found Google Voice on iOS easy to navigate and work with, appreciating its user-friendly interface that enhances the overall user experience. The simplicity of use contributes to a seamless communication process for users across different devices. Call Management Features: Reviewers have praised the accurate caller identification and direct call forwarding features in Google Voice, which contribute to efficient call organization and communication. These features assist users in managing their calls effectively and ensuring they do not miss important communications. Integration with Other Google Products: The seamless integration of Google Voice with Gmail and other Google services has been positively acknowledged by users for providing a cohesive experience across different platforms. This integration allows for a unified approach to communication management, enhancing productivity and ease of access for users.

Google Voice Reviews

4 Reviews

Engineering

Google Voice at a glance

Rating: 6 out of 10

Incentivized

January 6, 2022

Use Cases and Deployment Scope

Google voice or Google voice assistant is mostly use to search in google for the important things for our project work.
By only writing and typing most of the time it did not work.
So voice assistant in the business helps to save a significant amount of time for communication.
That saving time is also use for other productive works.

Pros

Assistance with voice technology
Voice assistance
Artificial intelligence technology with voice
Verbal communication

Cons

Delaying a split of a second of time to deliver messages.
Voice vibartion problem
Easy to understand assistant

Likelihood to Recommend

It is best situated to search anything individually on any topics and the set should be good.
It is less suitable for group of people to attend this as sometimes it do not work properly.
Be the voice assisting sound should be much more polite and a bit slow so that people who are not fluent in English will not understand it properly.
It is helpful to understand in case of google map as a voice assistant guide.

Arkadip Kundu

Doing a BootCamp in Engineering at DigitalSherpa.AI (Computer Software, 1-10 employees)

Vetted Review

4 years of experience

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Try Google Voice

Rating: 9 out of 10

Incentivized

September 27, 2019

Use Cases and Deployment Scope

Google Voice is useful when it is necessary to communicate with others and the only viable option at the moment is via the internet. Google Voice allows you to get in contact with those in your contact list without the need of your phone. This is very helpful when traveling as it allows for the use of local data rather than cellular networks. Because it also connects to your Google account, there is no further setup required and your contacts that you already use are already available.

Pros

Useful search functionality for voicemails and text.
Ability to forward texts and calls to existing phone number.
Very good call quality.

Cons

Some settings are not available in the latest version and you must access the legacy Google Voice to change them.
All area codes are not yet available.
Would be cool to have the ability to use mobile phone number as sender.

Likelihood to Recommend

Google Voice is a useful feature in the Google suite which allows you to perform calls and texts with an internet connection. This is great in scenarios where you may not have a good cellular connection, but have access to an internet connection. Google Voice is also useful for keeping records of calls and texts due to its ability to search through texts and translate voicemails to text which then becomes searchable as well.

Kaleb-John Loo

Senior Firmware Engineer in Engineering at Spirent Communications (Telecommunications, 1001-5000 employees)

Vetted Review

2 years of experience

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VOIP for small team settings, heavily secure!

Rating: 8 out of 10

Incentivized

September 25, 2019

Use Cases and Deployment Scope

Google Voice is being used as a way to make VOIP calls on an app through my personal iPhone which is managed by the employer through Microsoft MDM. It is primarily just being used by me and a small team around me. The business problems it solves is the necessity of using a phone that is internal and relatively secure and not known to the public as opposed to the office phone.

Pros

Good security.
Call quality.
Low cost.

Cons

Customer support.
International support.

Likelihood to Recommend

Google Voice is well suited for individual to small team use. It is not intended to be used by large enterprises in my opinion. I think it also requires additional features of support should it be used in a larger team environment where mission-critical help may be necessary down the line.

Verified User

Engineer in Engineering (Information Technology and Services company, 10,001+ employees)

Vetted Review

2 years of experience

A flexible tool which can meet your expectations for business needs as well

Rating: 7 out of 10

Incentivized

September 24, 2019

Use Cases and Deployment Scope

It is being used by IT and many other departments as a secondary VoIP program in order to let people manage their outgoing calls while primary VoIP tool is in use. It is on-demand software; so not comes as installed like Skype or Cisco Webex. Primary function is to give employees flexibility to manage their not only work related but also personal calls as well. I think it is beneficial for users to have more than one option for critical functions.

Pros

Google Voice give users option to create their own phone number, important especially for users who do not want to give their personal numbers for registering to somewhere
Having Google search feature is great function for instance to find old messages or phone calls
Ability to use on multi devices which gives you sync all your data and reach them from all of your devices sync devices and phone numbers
Call recording and text saving is a quite basic but a very good function of Google Voice

Cons

Voicemail transcription may not work properly if not spoken clearly or non-native English is used
Sending multimedia message and picture is an issue
Abilities and the interface of IOS app causes users not to enjoy the app (is a kind of a generic issue of Google products on IOS platform)

Likelihood to Recommend

The best thing about Google Voice is that it gives you the freedom to create a specific number based on your needs (from anywhere in the world. It can be useful for your personal or work related needs). This makes the product appropriate for global organizations as well. Usage of the product on different platform is a must to have benefit, as on-the-go usage is important while being away from your desk/office. It allows you to direct calls to your company or personal SIM number - very beneficial if also you are able to distinguish numbers. Search and record functions are beneficial. Although it has a bit of a popular name, due to Google, it is quite useful and does the job.

ÖE

Özgür Erkek, MSc, PRINCE2®

Exhaust Systems Supervisor in Engineering at Ford Motor Company (Automotive, 10,001+ employees)

Vetted Review

1 year of experience

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