TrustRadius Insights for GoodData are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
User Interface Excellence: Reviewers have consistently praised GoodData for its excellent user interface, noting the intuitive controls that make navigation and usage easy. They appreciate how this feature streamlines their workflow and enhances overall user experience.
Flexibility in Integration: Many users have appreciated the flexibility of GoodData's framework, which allows for seamless integration with various data sources, enabling fast development of analytics solutions. This capability has been particularly beneficial for businesses dealing with complex data ecosystems.
Self-Service Analytics Feature: Users have found value in GoodData's self-service analytics feature, highlighting how it enables them to create personalized dashboards easily and customize data models to suit their specific needs. This functionality empowers users to derive actionable insights independently, leading to more informed decision-making processes within organizations.
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GoodData Reviews
9 Reviews
Marketing
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GoodData seamlessly integrates into our daily operations, enhancing our analytics capabilities without disrupting workflow. Through custom ad-hoc dashboards and reports, it provides invaluable insights. Its embedded BI platform discreetly empowers our digital marketing company, contributing to informed decision-making. The hidden nature of GoodData ensures a smooth integration, allowing us to extract meaningful data effortlessly.
GoodData has been instrumental in tackling some of our critical business challenges. Firstly, it effectively dismantles data silos by providing a centralized hub for analytics, ensuring a unified view of our information landscape. This has significantly improved collaboration and data-driven decision-making. Secondly, the platform empowers us to make well-informed decisions through its in-depth analytical insights. This capability is a game-changer for our strategic planning and competitiveness in the dynamic digital marketing landscape. Moreover, GoodData simplifies our reporting processes with custom ad-hoc dashboards, saving us valuable time and effort. This efficiency is crucial, especially in our fast-paced industry where timely decisions can make all the difference. Lastly, the seamless integration of GoodData into our existing software has eliminated the integration headaches we often face. This smooth integration ensures that we can leverage the platform without disrupting our workflow. In essence, GoodData has proven to be a valuable asset in overcoming key business obstacles, contributing to our overall efficiency and success.
Pros
GoodData excels in creating tailored, user-friendly dashboards that allow us to visualize and interpret data specific to our digital marketing campaigns. This flexibility is crucial for meeting diverse analytical needs across different projects.
seamlessly integrates into our existing software infrastructure, ensuring a smooth transition and eliminating the complexities often associated with implementing new analytics tools. This has saved us time and resources while maximizing the platform's benefits.
Cons
GoodData could enhance the onboarding process by providing more intuitive guides or tutorials. Streamlining the initial learning curve would help new users navigate the platform more seamlessly.
While GoodData offers solid analytics capabilities, incorporating more advanced predictive analytics features would be beneficial. This addition could further empower us in forecasting trends and making proactive business decisions.
Likelihood to Recommend
GoodData proves invaluable in optimizing marketing campaigns through detailed insights, enhancing targeting and engagement strategies. It excels for businesses prioritizing data-driven decisions, providing analytics crucial for strategic planning and competitiveness. For smaller businesses with simpler analytics needs, GoodData's sophistication might exceed requirements. In such cases, a more straightforward tool could be more suitable, preventing unnecessary complexity for organizations with limited resources.
We have used Good Data to analyse traffic data from our digital assets (websites, social media etc) to gain a deeper understanding of traffic acquisition and performance. We have then used the insights gained to make data based decision for further improvements in our traffic acquisition funnels. That is the primary use of Good Data for us.
Data Analysis, Insights and recommendation
Pros
Easy to understand data dashboard
clearly laid out data analysis
User friendly interface
Cons
We have enjoyed using the platform as it is and cannot add or things of anything to be added as it is meeting our requirements
Likelihood to Recommend
The reason we tried God Data in the first place was for the ease of understanding the massive amount of data we were collecting. We could not find a single platform where we could collect and analyse data as per our need. Good Data is the right platform for visual understanding of the data concise and crisp to get details in a glance
We use GoodData via our project management platform[,] Mavenlink. It's integrated into the platform and serves our project reporting needs.
[GoodData] handles all project management reporting.
Pros
[GoodData] has good documentation with plenty of native and user-created examples
Cons
This may be due to how GoodData is integrated into Mavenlink (our PM tool) but data is only refreshed every half hour, so pulling data in real-time is not possible.
Likelihood to Recommend
GoodData is not a replacement for a more robust reporting engine like SQL[.]
We used GoodData as an additional reporting tool for our marketing automation software and our CRM (SFDC). We used it within our Marketing department only. The tool was able to help up bridge data between SFDC and our MAS tools. We reported on ROI, marketing engagement, contact trends, campaign performance and more.
Pros
The GoodData dashboards are interactive and easy to customize.
Permission settings were straight forward and easy to manage. They weren't fully customizable, but there was enough there to work with for our needs.
Scheduling of reports was done well. You were able to set exact times and frequencies for reports to be sent. You also could chose between dashboards or individual reports to send.
Cons
Creating reports was not the most intuitive. The set-up is different from most other tools I've used in the past. It took quite a bit of time to really get a report set up the way I like it. If you are used to setting up reports in SFDC, this will be a much different experience.
The amount of information you can have in a report was limited. If you tried to add too many columns, it wouldn't let you or you had to condense the size of the column. I didn't feel that I had too much information and would have to make my columns very narrow and export it to Excel and reformat it in order to do my analysis.
It was difficult to make some of the reports visually appealing. My supervisor was the type that liked to see reports color coded, high lighted, and bolded. The basic tabular reports were very bland. Again, I would end up exporting to Excel to format my reports before sending them off. It would've been nice to do all of that in the tool and use the scheduling functionality. Pie, bar, and any other visual reports are attractive.
Likelihood to Recommend
I wouldn't consider GoodData particularly advanced. But if you need a tool to meet basic reporting needs this should be considered, however, be sure to evaluate other tools as well. Be sure you have someone with reporting skills. GoodData may not be the best tool for a new user. Ask yourself what tools you need integrated and how many custom attributes you need reports based on.
One of the best out-of-the-box early funnel reporting tools on the market.
Effortless integration with Salesforce and Pardot.
Customizable.
Clean and simple UI.
Cons
Customer service. We reached out to GoodData on multiple occasions to discuss using the tool for different clients and we didn't gain any traction.
Likelihood to Recommend
Determine your reporting objectives upfront. If you're using marketing automation for lead nurturing, what types of reports do you want to see? What are your KPIs and how can you leverage GoodData to report out on those? Having a plan in place before you get too deep in the tool will make your life much easier.
Time to Value: GoodData is an excellent product. Having wide exposure to many products companies and solutions within the business intelligence, marketing, and sales technology space I have followed BI and the need for better annalytics closely over the past 7-8. One of the biggest challenges many companies have when acquiring a BI platform is the time it takes to get some value from it. Some can take months if note years to truly get an organization some value from them. GoodData is one of the best BI solutions to enable companies to quickly (within weeks) get direct value from it. They have developed specific solutions for Sales, Marketing and Service that for the vast majorty of companies accomplishes everything they need and then some.
Ease of Use: One of the strongest and best things about GoodData is it's ease of use. The UI is great, much easier to get-up-to speed on than other more complex BI platforms and they (the company) is very committed to its customers success. Many companies can learn GoodData by just watching web videos and going through some very brief and basic training. However, GoodData can also come onsite or offers training in a variety of markets and via web for companies where that is more suitable for them.
Strong Dashboards: GoodData is very strong in the area of dashboards and visual analytics. I consult with many clients big (Fortune 100) and SMB so the complexities and needs vary widely. However, one thing that stays consistent is data is just data unless you can effectively aggregate the right data sources, gain insight from those sources and be able to use that insight to take action that can positively impact your companies business decisions. The vast majority of people are visual learners and and virtually every executive I've worked with prefers to see things visually before diving into the "numbers" when weighing important business decisions. GoodData really gets it here making it easy for companies to visually show very complex and important data sets while still providing options to show more detailed views and "drill downs" if necessary.
"Powered by GoodData": For many companies this is probably one of the most exciting things about GoodData and the options in which they bring their solution to market. For those companies who wish to leverage the power and flexibility of the GoodData technology but would rather "white label" or leverage the technology under their own brand, GoodData allows companies to leverage their technology just as if it was their own. Many ad-agencies, and end users find this incredibly valuable.
Metadata Objects/Management (dimensions, report layouts and measurements): As deployments get larger and companies demand more scalability with thei BI platforms this becomes increasingly important. GoodData does a good job of helping their customers scale and adress some of these issues as you look accross departments and differentiating data sets.
High Standards of Up-Time: GoodData guarantees 99.5% uptime in the SLA's and I am yet to run into or talk to a customer that has had a challenge in this area. The company and it's engineers seem very committed to this aspect of their business and it seems to show with the clients I speak to in terms of satisfaction.
GoodData Support: GoodData has a very robust support portal and best practice resources for it's clients.
Price: When comparing the cost of GoodData to other solutions in the market like IBM-Cognos, Tableau or Oracle BI it is less expensive to deploy and get up and running. Cost is one of the driving factors I use when evaluating BI solutions on behalf of my clients and that is also one of the biggest factors companeis use when doing the evaluation internally. In today's cost conscious environment I would be remiss not to include this as a strong point for GoodData as well.
Cons
GoodData was built from the ground up to be a cloud based product. This brings many benefits but to some companies it can also present some challenges in terms of security and adherence to internal policies as it relates to data security and accessibility. GoodData has a great track record of security but not every CIO/CTO can leverage an exclusive cloud environment due to corporate or government based regulations or feels comfortable with their (or their customers) sensitive data being in the cloud. This can be especially true in vertical markets such as financial services, medical and banking so finding a solution to this issue would be one area I might say they need to address...
Likelihood to Recommend
With any important corporate initiative, especially business intelligence, you need to create an effective plan and gain executive/stakeholder buy-in first. Then making sure you have the right people, processes and technologies to accomplish the objective comes next. This would be no different. You must start with the busines objecive you are trying to accomplish, once you have identified that, develop a plan and for how you will accomplish it. Be flexible through the process as things will come up that you don't expect but GoodData has a very good track record and experienced team of internal consultants as well as partners that can help you do that. Rarelly does a failed or challenging deployment have to do with the technology - it's normally created by a lack of planning or unrealistic expectations on the side of the client. I have run into a few issues of over promising within BI platform deployments but neither of those were with GoodData.
We use GoodData to connect and visualise various data sets. We have several dashboards for different services, overview dashboards etc. The usage is wide across all the functions (data analysts, marketers, sales reps, managers, ). We use GoodData with an ETL tool Keboola because they have a goood integration and it's quite easy to load data from Keboola to GoodData.
Visualising data, daily check-ups, showing trends, visualising LTV, page visits and many other metrics.
Pros
Telemetry
Dashboard organization
Cons
Metrics have to be always created, there's no default like SUM(metric)
Speed
Documentation
Likelihood to Recommend
It's good for small projects with not that many metrics and reports. Managing huge projects can be cumbersome. However there's a very good technical support. They are always willing to help and they reply quite quickly. They even do backups and are willing to revert to a previous day version if needed.
