TrustRadius Insights for GoodData are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
User Interface Excellence: Reviewers have consistently praised GoodData for its excellent user interface, noting the intuitive controls that make navigation and usage easy. They appreciate how this feature streamlines their workflow and enhances overall user experience.
Flexibility in Integration: Many users have appreciated the flexibility of GoodData's framework, which allows for seamless integration with various data sources, enabling fast development of analytics solutions. This capability has been particularly beneficial for businesses dealing with complex data ecosystems.
Self-Service Analytics Feature: Users have found value in GoodData's self-service analytics feature, highlighting how it enables them to create personalized dashboards easily and customize data models to suit their specific needs. This functionality empowers users to derive actionable insights independently, leading to more informed decision-making processes within organizations.
I work with [...] team and we use GoodData as our BI partner. This collaboration has been for several years now. We push the contact centre metrics to GoodData and our customers use this to optimize their contact centre operations. We have several highly valued customers which rely heavily on GoodData.
GoodData provides us a Business Intelligence service. This lets us focus on generating useful metrics but not worry about building a BI solution. This helps our customers to track their contact centre operations.
Pros
Ability to create custom metrics
The UI is very easy to use with drag and drop
Useful UI to onboard anyone easily
Cons
Introduction of AI capabilities
Easier migration to GoodData Cloud
Likelihood to Recommend
Very easy to use UI which makes our customers of different personas to easily use it. The ability to create custom metrics helps our customers to use the solution the way they want and desire. Easy onboarding and detailed public documentation helps developers as well. API documents are also well drafted and support team is always helpful.
VU
Verified User
Engineer in Engineering (Computer Software company, 5001-10,000 employees)
We are currently using GoodData primarily for data modeling, visual analytics and embeded reporting, which we can integrate directly into our application and share dedicated workspaces with our clients. Key benefits are large scale of predefined metrics, visual components and easily configurable dashboards. Also Data Modeling approach used in GoodData simplifies overall process how to prepare important data sets for us.
Primary we solve our needs to have embeded analytics in our app. With GoodData we dont need any internal development resources to work on this and it was really fast to have it ready and implemented in our platform.
Pros
Visual Analytics
Embeded Reporting
Data Modeling
Cons
Some features in cloud platform are available only within API
Very rarely we have found some outdated documentation
Likelihood to Recommend
Honestly, I described everything in the first question. Key for us was easy to use and very fast setup and integration to our platform. I can really appreciate all support and guidance provide by GoodData team on the begining and even continuosly when we need some help or we need to resolve some issues.
We use GoodData to power up analytics for our customers (businesses) and how they are dealing with their own customers. We can leverage a lot of useful capabilities of GoodData, the most liked feature currently is the capabilities of the bricks. We can set up any new account with the perfect settings every time following our guidelines and the ramp-up is quite fast. We are using the platform version with an iframe displayed in our platform.
It allows us to have a BI tool for our customers an easier way than implementing it ourselves, and it is a clean solution.
Pros
Metrics
Dashboards
Bricks in general
Documentation (can still be improved)
Cons
Documentation
Initial setups
Limitations on the MAQL
Likelihood to Recommend
I can only speak for ourselves, we think it is suited for developing a BI solution kinda fast for multiple customers. I do not think it would be the best solution if we had only a few dashboards/metrics to be done.
VU
Verified User
Engineer in Engineering (Computer Software company, 51-200 employees)
We use GoodData to extend the reporting capabilities of our app and allow our clients to build custom reports that deliver on their specific business needs. By embedding GoodData within our app, customers do not need to manage multiple log ins or leave the application to view critical reports and take action upon that data.
Pros
Low barrier to entry for users not familiar with BI tools
Documentation is generally helpful
UI is clean and simple
Cons
Product offerings are fragmented. Often some features are only found in one version of a product, but not another
Reports can be slow to load
Some advanced BI capabilities are not as robust as competition
Likelihood to Recommend
GoodData is a good option as an embedded BI solution for a SAAS tool if that tool needs BI capabilities beyond what makes sense to build in house, but not as overbearing or complicated as implementing a heavier, traditional BI solution like Tableau or PowerBI.
VU
Verified User
Program Manager in Research & Development (Computer Software company, 501-1000 employees)
GoodData seamlessly integrates into our daily operations, enhancing our analytics capabilities without disrupting workflow. Through custom ad-hoc dashboards and reports, it provides invaluable insights. Its embedded BI platform discreetly empowers our digital marketing company, contributing to informed decision-making. The hidden nature of GoodData ensures a smooth integration, allowing us to extract meaningful data effortlessly.
GoodData has been instrumental in tackling some of our critical business challenges. Firstly, it effectively dismantles data silos by providing a centralized hub for analytics, ensuring a unified view of our information landscape. This has significantly improved collaboration and data-driven decision-making. Secondly, the platform empowers us to make well-informed decisions through its in-depth analytical insights. This capability is a game-changer for our strategic planning and competitiveness in the dynamic digital marketing landscape. Moreover, GoodData simplifies our reporting processes with custom ad-hoc dashboards, saving us valuable time and effort. This efficiency is crucial, especially in our fast-paced industry where timely decisions can make all the difference. Lastly, the seamless integration of GoodData into our existing software has eliminated the integration headaches we often face. This smooth integration ensures that we can leverage the platform without disrupting our workflow. In essence, GoodData has proven to be a valuable asset in overcoming key business obstacles, contributing to our overall efficiency and success.
Pros
GoodData excels in creating tailored, user-friendly dashboards that allow us to visualize and interpret data specific to our digital marketing campaigns. This flexibility is crucial for meeting diverse analytical needs across different projects.
seamlessly integrates into our existing software infrastructure, ensuring a smooth transition and eliminating the complexities often associated with implementing new analytics tools. This has saved us time and resources while maximizing the platform's benefits.
Cons
GoodData could enhance the onboarding process by providing more intuitive guides or tutorials. Streamlining the initial learning curve would help new users navigate the platform more seamlessly.
While GoodData offers solid analytics capabilities, incorporating more advanced predictive analytics features would be beneficial. This addition could further empower us in forecasting trends and making proactive business decisions.
Likelihood to Recommend
GoodData proves invaluable in optimizing marketing campaigns through detailed insights, enhancing targeting and engagement strategies. It excels for businesses prioritizing data-driven decisions, providing analytics crucial for strategic planning and competitiveness. For smaller businesses with simpler analytics needs, GoodData's sophistication might exceed requirements. In such cases, a more straightforward tool could be more suitable, preventing unnecessary complexity for organizations with limited resources.
It provides us with a comprehensive platform to analyze sales data, helping us to understand trends and make informed decisions.Furthermore, GoodData has been instrumental in integrating our customers with our Enterprise Resource Planning (ERP) systems. This integration allows for seamless data flow and efficient management of customer information, enhancing our operational efficiency and customer service. Overall, GoodData has been an invaluable asset in our business intelligence strategy, enabling us to gain deeper insights and drive business growth.
At our company, GoodData plays a pivotal role in managing all our sales information.
Pros
Collaboration and Sharing
Advanced Data Integration and Management
Customizable Dashboards and Reporting
Cons
User Interface and User Experience (UI/UX): GoodData's interface less intuitive or more complex compared to others
Localization and Language Support
Mobile Accessibility
Likelihood to Recommend
Scenarios Where GoodData is Well-Suited: Custom Dashboard Requirements and Complex Ad-Hoc Analysis
Scenarios Where GoodData is Less Appropriate: Real-Time Data Processing Requirements and Non-Technical Users Seeking Ease of Use
VU
Verified User
Account Manager in Sales (Computer Software company, 1001-5000 employees)
GoodData is our chosen embedded BI solution within our browser and mobile sales execution management application. We selected GoodData because it's ability to house a huge amount of data / data sets and support complex filters and metrics. Although it takes a bit of a learning curve to build reports in GoodData our end-users have found its quite easy to use just navigating through the data via filters.
Our GoodData analytics brings insights and visibility into sales execution management within the 3-tier beverage alcohol community. Through its platform our customers can analyze which field sales activities are moving the needle when coupled with sales volume data.
Pros
Custom metrics
Enhanced Filters
Custom time frame variables
Cons
Complex report building
Field limitations when connecting to Salesforce
Expensive
Likelihood to Recommend
Looking at GoodData reports through a browser UI is great - mobile is a bit of a struggle getting enough value out of a report with limited mobile retail space for filters, etc.
VU
Verified User
Manager in Customer Service (Computer Software company, 51-200 employees)
GoodData is what we use for our semantic and presentation layers. We built our LDM with GoodData and we ingest and refresh monumental amounts of data on a daily basis. We are hoping to transition from a hosted platform to Good Data's cloud platform which will allow for streamlined improvements, updates and changes and will eventually allow us to implement the GoodData CN product
For us, Good Data helps us with our data architecting and modeling. This is huge for us because our entire product is data and dependent on a solid architecture/structure to deliver value
Pros
Easily visualize the logical data model
Add/remove data sources
Customize data flow path and what you allow to be analyzed
Cons
It's such a broad product, it's hard to know what the best practices are
Sometimes it's hard to navigate between the presentation layer and the LDM/backend layer with more details
I would LOVE to see more customization available in the presentation of the data, it's very restricted with what we can show
Likelihood to Recommend
GoodData is well suited when you have a lot of data sources and you need a single location where you can pipe the data into and then create insights/charts/analytics based on the data you've piped in there. It's also great if you want to customize how the datasets interact with each other and what that logical data model looks like. Super super intuitive there.
I think it's not great for data presentation if your product is presenting data to your customers. For internal use, it's great.
VU
Verified User
Contributor in Product Management (Computer Software company, 51-200 employees)
We are using it in two areas. One for inhouse analytics and another for enabling advance analytics for customers on higher plans. Inhouse analytics we are looking at state of onboarding for specific customers and overall within our system. This give us insight while tapping on the same infrastructure as our customers leading to cost saving and development time.
Provide insight into data for both internal use and customer needs with minimal development required beyond initial setup and integration. It also provide us with a way to prototype new report type easily before building them within the system.
Pros
Report building
Ease of onboarding
Scalable cost structure
Cons
Complexity of the cost structure
Changing of super admin to another person
Managing access
Likelihood to Recommend
If you are familiar with other tools already and the budget allows, a tool that you or your team is familiar with is probably a better choice or a more popular options might provide you with more candidates with pre existing experience. In any case you need a BI tool that provide low startup cost and gradual growing cost like in a case of startup this is definitely the best options with minimal trade off.
VU
Verified User
C-Level Executive in Research & Development (Computer Software company, 11-50 employees)
I explored GoodData for a project I was working on as an experiment. I was drawn to GoodData because of the available API integrations and look and feel of the dashboard editing experience.
consolidating various data sources into one dashboard
Pros
multiple data sources
API integration
Visual presentation of data
Cons
Missing air table support if I remember correctly
Sometimes the tools felt a bit clunky to use when editing my dashboard
Likelihood to Recommend
If you're looking for an easy to configure and aesthetically pleasing central dashboard for that connects to multiple API data points then GoodData might be a great tool for you and your organization!
VU
Verified User
Team Lead (Computer Software company, 51-200 employees)
