What is Glassbox?
Glassbox helps organizations make their customer’s digital experience intuitive and safe. It does this by capturing activity on mobile apps and websites and visualizing a holistic journey map. Using embedded AI Glassbox points to where CX is being compromised, the reasons behind it, and their potential value and empowers users to take action in real-time.
Categories & Use Cases
Top Performing Features
Mobile Application
A dedicated app for iOS and/or Android.
Category average: 9.4
Click analytics
Click analytics reports display how many clicks certain page elements receive and provides visitor engagement insights.
Category average: 9.4
Funnel Analysis
Maps and analyzes the steps taken by visitors towards a conversion point on a website or app.
Category average: 9.1
Areas for Improvement
Session Recording and Replay
Session recording and replay features allow users to analyze visitor behavior on one particular webpage.
Category average: 9.6
Mobile App Analytics
Analytics based on real-time user mobile access.
Category average: 8.7
Scroll maps
Scroll maps display how far down the page users scroll.
Category average: 9.2
