Getscreen.me

Getscreen.me is intended as a way to remotely log into customers, clients or other users screens and provide technical support. In our organization, we don't have a need to access to others' screens. But Getscreen.me does also offer a feature called "permanent Screens." Which means you can install it on any of your computers and then log in to control that computer's screen. So essentially, we use it as a tool to do remote login to our own computers in different locations (i.e. when working from home and need to log in and see the office computer).

• Has reduced time delays by not having access to certain things when not working in a specific location.
• Has enabled us to quickly diagnose problems. Saving time, saves money.
• We purchased Getscreen.me via a lifetime deal and so it has eliminated the need for another monthly subscription fee.

ChatGPT, Project.co, Markup Hero

Our team, who works remotely, relies on Getscreen.me to offer efficient and reliable customer support. We previously used, (and in some cases still use-) TeamViewer. In addition to remote desktop support, Getscreen.me has also been useful for management of remote machines or to manually start automated processes hosted by remote machines.

• Have been able to save over usage of more expensive applications.
• Have been able to service more clients
• Have been able to use CPU processing more efficiently

TeamViewer

BMC Helix ITSM (Remedy), Nifty, Adobe Premiere Pro

Once upon a time, TeamViewer was awesome. Then, they decided to alienate all of their user base and price themselves out of the market. These were the dark times for small IT shops. Sure, there were other options, but nothing quite did all of the things, or the implementation was too complex, or a few dozen other reasons why there was no Goldilocks solution. Then one day, a small program decided to fight back against the darkness. Getscreen.me checked all boxes other, lesser options failed to conquer. A new hero has arrived.

• a one time payment for lifetime access
• multiple users with separate access allows for more sensitive connections to be secure even with lots of users
• connection from mobile device makes instant support issue resolution possible

TeamViewer, AnyDesk, VNC Connect, Chrome Remote Desktop, ManageEngine Remote Access Plus, Microsoft Remote Desktop Connection Manager (RDCMan), Radmin Remote Administrator and SolarWinds Dameware Remote Support (DRS)

Google Voice, Hyper-V

Getscreen.me is a handy tool for remote assistance. It runs a computer screen-sharing program that allows you to connect with another user s computer through a web browser. A web-based screen-sharing feature is a valuable tool as it enables you to see what the other party is at.

• Quick Support
• Permanent Access
• Wake up on Lan

• Remote working made easy
• remote support made simple and cost effective

TeamViewer, AnyDesk and VNC Connect

TeamViewer, AnyDesk, Splashtop, Chrome Remote Desktop

Since Covid, we have staff members all over the world working from home. We used to use TeamViewer for remote support when everyone was in offices, but we had an older Lifetime license that was no longer supported. When we needed to add remote support for a lot more computers, including home workers personal PCs, we needed to roll out support quickly and without the cost of a TeamViewer upgrade.

Getscreen.me was the perfect solution. The QuickSupport feature is great for when I need to help someone on a one-off basis, and the Permanent Access feature made managing desktops and servers easy from wherever I was and saved me many drives into the office to work on servers during the pandemic. I can't overstate how easy this was to handle - both from the point of use and the deployment to replace TeamViewer.

• Support connection grouping by department and location
• QuickSupport for any Mac or PC

• We were dreading having to come up with the money to upgrade TeamViewer past version 11. This took that problem away.
• Being able to assign specific connections to team members made me feel safer about using this for servers.

TeamViewer

Microsoft 365, Dropbox Business