Getscreen.me vs. RealVNC Connect

It's well suited for IT employees who want to have an easy way to connect to other empoyees or customers. the quck conenct functionallity is easy to use and setup. Unfortunitly in germany some customers got slow internet and the performance from getscreen.me is not so great compaired to other remote desktop software.

It is very easy to use if the remote device is already set up to receive connections, so if you are setting up devices before deploying them, it is a great tool to have. It is well-suited to use when shadowing users or using it as a teaching tool. There are other products that are better if you are trying to help someone on a one-use basis.

Incentivized

• easy connection to new clients - both one time use and permanent
• keep computers organized
• support remote users from any device - even a cell phone with ease
• multiple users with different subsets of computers
• file sharing
• block remote keyboard and mouse / monitor if needed
• connection log
• custom branding and personalized quick connection link

Incentivized

• Allow remote connection to pc and servers that are located within our WAN. The connection is stable with fast response (no lag)
• Allow remote connection to pc and servers that are located outside. The connection is stable with fast response (no lag)
• It allows chat function with the user, and pasting capability from local desktop and mapped a drive to the remote system.

Incentivized

• On a mac, better ability to trigger a hidden dock
• Certain key commands don't work and only trigger the computer you're actually on, not the remote one.
• Make it a little less IT focused and a bit more layman friendly with some naming and features.

Incentivized

• Some of the confusion of VNC upon installation is you need to be connected to the internet for it to function. This is not the case, but is unclear upon installation.
• The licensing model is not ideal for locations that do not use the internet and function off of the grid.

Incentivized

Value for money - Getscreen.me stands above the rest!

Incentivized

VNC is a solid product for the price. It simply works and its reliable across different platforms. Some products state they work well in the Mac environment but don't deliver. This one does what it says. Connections are reliable, but of course, this depends on internet connections. The product works well over wireless connections as well. It delivers on what a remote tool should deliver on. My technicians are happy with the product and customers appreciate the ease of use when letting us connect to their systems. Some also appreciate the remote support while they are multi-task.

Incentivized

For what we need it to do, it just works. And I'm sure that we're not even using it to the full extent of what it's capable and designed to do. If we had the need, Getscreen.me has many more features that we could implement. If the need arises in the future, it's great knowing that we already have a tool to utilize.

Incentivized

It's a niche product and in that niche they try to cater to as many use cases as they can. Other as a TCO aspect i don't see many use cases where you can't use this product as the one tool for all remote session use cases in your company

Incentivized

When I did reach out at the early days of using Getscreen.me I got a pretty prompt response, and all of my questions were answered. Since then, I have never needed to contact support. This is a GOOD thing!

Incentivized

VNC Connect is a reliable product that has been around for a long time. It is reasonably priced and works well in the Mac & PC environment. When you have a small team that supports many users we need tools that we can rely upon and that will get the job done on the first try. Many customers appreciate the quick assistance and can multi-task while our team works on their computer issues remotely. From a customer service point of view, this tool gives us transparency and efficient effectiveness.

Incentivized

The training is very informative, quick and to the point. All of the details one would need are present so the user doesn't have to go searching for additional information just to use the application. The layout of the training was also neat and concise, some of the other training sessions for other companies I've done in the past were confusing and not well thought out, this one is much more superior

Easy, fast and worked every time to date!

Incentivized

No problem at all, love the product.

Incentivized

While TeamViewer is a more mature/developed product. TeamViewer has more features and the interface is very similar but TeamViewer feels better. While TeamViewer currently takes the lead by a small margin for us, Getscreen.me is a very capable application for our needs. For the price/performance we prefer Getscreen.me.

Incentivized

VNC Connect stacks up very well to other competitors. With this simple program, you can remotely connect and access other computers with the same VNC Connect agent installed. The only reason we're moving away from using this is that our current Ninja RMM Tools computer monitoring agent includes the TeamViewer tool for us to use.

Incentivized

• Cheap cost - I got it on Appsumo with no monthly fee.
• The freedom to solve issues for transport companies given the high amount of data and control.
• It works 100% of the time. There's never been any downtime from experience.

• I have just used the software for about 1 month and so far so god. I am saving time whenever I can access my client's computers from my desk as opposed to having to leave my office to go to their offices. Saves me time and the client money.

Incentivized