TrustRadius: an HG Insights company

Geckoboard

Score6.2 out of 10

18 Reviews and Ratings

Top Performing Features

  • Customizable dashboards

    Customizable dashboards are dashboards providing the builder some degree of control over the look and feel and display options.

    Category average: 8.5

  • Report Formatting Templates

    Category average: 8.1

  • Publish to Web

    Category average: 8.5

Areas for Improvement

  • Role-Based Security Model

    Role-based access means that access to data is determined by job or position in the corporation.

    Category average: 8.4

  • Single Sign-On (SSO)

    Allows users to use one set of login credentials to access multiple applications

    Category average: 8.5

  • Predictive Analytics

    Predictive Analytics is the ability to build forecasting models based on existing data sets.

    Category average: 7.8

Geckoboard gets the job done

Pros

  • Easy to use. No nonsense.
  • Reliability is great :)
  • Provides a great value for the price. My team appreciates seeing the metrics.

Cons

  • Would be nice to be able to customize a bit more.

Alternatives Considered

Domo

Geckboard is a relatively inexpensive way to get actionable data in front of your team quickly and easily.

Pros

  • Relatively cheap for what it is Over the years the pricing has gotten more restrictive but if you are rolling your own hardware (thin clients on TVs, etc.) and you are all local in an office it is still affordable.
  • Lots of different integrations that don't require coding. From SYsAdmins monitoring AWS or VPN functions to counting website visitors and engagement data to showing CRM reporting.
  • Clean and simple interface. Automatic refreshing that is browser independent.

Cons

  • Pricing model has gotten more restrictive such as limiting to number of TVs, etc.
  • The 'support' is bare bones, you will have to learn how to implement your solutions on your own.
  • Limited number of database connections means that we would have to pay a huge amount to keep all of our potential dashboards live at a given time.

Return on Investment

  • While we originally used this as an internal IS tool, we eventually have expanded it to be used by nearly every department.
  • Because pricing is monthly, we can grow or decrease our usage based on our current client needs.
  • Because it is low cost and easy to deploy, we can utilize it in place of considerable resources in analytics and reporting by delivering snapshots of data without pulling reports.

Alternatives Considered

Google Data Studio

Other Software Used

NICE inContact CXone, Atlassian Confluence, A Cloud Guru (Linux Academy)

Usability

Definitely Try Geckoboard!

Pros

  • Simple to use and configure.
  • A good set of pre-built integrations to pull data back and summarise on a dashboard.
  • Excellent support! They actually respond when you ask them questions and are very thorough with their response.

Cons

  • A bit more flexibility in the number of columns would be nice.
  • Ability to scale to mobile device (web).
  • App capabilities are missing on Android.

Alternatives Considered

New Relic APM and Cyfe

Other Software Used

New Relic APM, JIRA Software, Microsoft Office 365

Share high-level, impactful data via beautifully presented (and easily-shared) dashboards.

Pros

  • User self-help - the video tutorials and a robust publicly accessible knowledgebase.
  • Geckoboard can aggregate data from a number of other apps into a singular dashboard.
  • Sleek, dark UI.

Cons

  • No mobile application solutions (as far as I am aware). In order to share my beautiful dashboards with a non-Geckoboard account user, I need to hop on a browser.
  • No support for ad hoc reporting -- if this were a feature, I'd be happy to drive my presentations to executive staff purely as

Alternatives Considered

Klipfolio

Other Software Used

Dropbox Business, Elasticsearch, Cisco Webex Teams (formerly Cisco Spark)

Simple, Affordable, KPI Focused

Pros

  • The Price. Geckoboard is affordable simply stated. It's affordable for both large and small organizations.
  • The Service. Anytime I have had a question or want to share feedback, the Geckboard team has responded to me nearly immediately.
  • It's simple. Visually, the product has a great UI and is not overly complicated like many other dash-boarding suites. It's also simple to use, simple to integrate, and simple to understand.

Cons

  • Not a must have, but unless you are decent with CSS, some style options would be nice from the user end.

Other Software Used

Tableau Desktop