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Flockjay

Score8.5 out of 10

9 Reviews and Ratings

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What is Flockjay?

Flockjay is a sales enablement platform for sales teams used to improve the performance and workflows of their sales teams' with a single platform for content and learning management. The platform gives sales teams the ability to ramp quicker through peer-to-peer learning, crowd-sourced best practices, and AI-driven coaching moments.

Categories & Use Cases

Media

the Flockjay home page, that shows the relevant content and tasks but also what best practices peers are using to win deals.
a learning path, used to improve sales teams with best practices.
the Flockjay Content Management System, that organizes content within Hubs. Its search keeps the most relevant content at the user's fingertips.
a view of content, which in Flockjay is associated to top priorities to help salespeople take the key next steps needed to win the deal.
a custom page, that can be used to share content with prospects or to contextualize content for prospects

1 / 5

Reviews

What users are saying about Flockjay.
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An essential accelerator for training in the insurance industry

Incentivized
Devis Sandri (L.I.O.N.)View profile
insurance freelancer in Sales at Autonomo (1-10 employees employees)

Use Cases and Deployment Scope

“We use Flockjay primarily for training and empowerment of our insurance sales team. The platform helps us in three key areas: training new agents by sharing best sales and negotiation calls, structured coaching with customized feedback from managers, and centralized management of all training materials and sales resources. The most significant result has been the reduction of the training cycle from 2 months to 3 weeks, allowing us to have agents operational more quickly in the field.”

Pros

  • excels in semantic search and automatic tagging of training content, allowing any material or best practice to be quickly found even in a vast repository of resources.
  • Offers a highly effective two-way feedback system between representatives and managers, with the ability to request specific coaching on sales cases in real time
  • intelligently automate knowledge sharing, automatically surfacing the most relevant material for each stage of the negotiation in less than five seconds...

Cons

  • The user interface has some navigation problems, especially within the learning paths where the flow is not always intuitive.
  • the autosave feature is not available when creating courses and learning paths, causing potential loss of work
  • integrations with major CRM platforms could be improved to ensure smoother synchronization of data

Most Important Features

  • Sharing the most effective sales calls allows new agents to learn from the best .👍👍
  • automated coaching enables managers to provide immediate and targeted feedback during negotiations allowing agents to continuously improve their sales performance👍
  • intelligent organizations of training content seems useful because it allows agents to quickly find specific information about insurance products or sales strategies when they need it during a negotiation.

Return on Investment

  • Reduced training time for new agents
  • as a result of systematic sharing of best practices and real-time coaching, we have observed a 10-25% improvement in negotiation success rates for the most complex insurance products (we have little data...but that's the current statistic)
  • decreased time for training (to the benefit of time for sales).

Usability

Alternatives Considered

Chorus by ZoomInfo

Other Software Used

Salesforce CRM Analytics, Microsoft Teams, DocuSign

Flockjay Experience

Incentivized
Verified User
Program Manager in Sales (501-1000 employees employees)

Use Cases and Deployment Scope

I am in charge of our GTM onboarding program and leverage Flockjay for our courseware to uplevel the skillsets for our new hires prior to joining us for our live bootcamp experience that is part of their onboarding experience. In addition, as they wrap up the live experience, there is additional courseware that is built in Flockjay to extend the runway of learning for roles anywhere from 60-90 days after their original hire date.

Pros

  • I can appreciate the level of detail available in the consumption reports to allow me to validate progress per learner
  • The platform is user-friendly, and most of my participants feel that it is simple to navigate to find the assets they are searching for in the just-in-time training
  • The exam functionality and visibility for my managers to partner with me in the onboarding experience is key.

Cons

  • It glitches all of the time. I cannot tell you how many times that I have personally experienced it or the users are sharing that course doesn't load or crashes as they are navigating through it
  • I don't like that a course can show 100% complete but the exam wasn't completed or graded to show actual completion for the participant. I require 100% completion before learners "earn the ticket to bootcamp," and they haven't done so if exams haven't been graded.
  • I have a hard time with managers doing their part. I have been told that emails are automated now to remind them but I am not sure if that function is taking place or not. Again, getting 100% completion and buy-in is hard enough, so if there are more automated options where the platform can help accomplish this, it would be welcomed with open arms.

Most Important Features

  • Accountability with participation reporting and visibility
  • Automation in areas to cut back on manual time spent with reporting
  • Be stable. This has gotten better but something like being open on multiple browsers and causing performance issues has to come to an end.

Return on Investment

  • It has let me level set knowledge before our organization makes the investment to fly new hires across the globe to learn in a live workshop-based environment
  • Again, the global audience it allows for the async learning to take place, and it allows our content team to be impactful as we create new learning targeted towards each role's needs
  • It helps unify our sellers by giving them the voice to use with its functionality of a social media platform, as there are examples of how specific tools have been used successfully in the field to fuel the peer-to-peer collaboration

Usability

Alternatives Considered

MindTickle

Flockjay for enablement and content management

Incentivized
Verified User
Consultant in Sales (1001-5000 employees employees)

Use Cases and Deployment Scope

Flockjay is our sales enablement content repository. We store all historical enablement calls, content as well as learning courses and product information.

Pros

  • Organization of content
  • Ease of use

Cons

  • Some of the canned display features would be great to turn off (side bars like the related content take up screen space in hubs or pages that really need a full screen view)

Most Important Features

  • Courses for content learning
  • Organization of content - threading how things connect to one another

Return on Investment

  • Improved learning percentages via the course tracking and leadership reviews

Usability

Alternatives Considered

Highspot

In my opinion, Minimally Adequate

Incentivized
Verified User
Engineer in Professional Services (5001-10,000 employees employees)

Use Cases and Deployment Scope

Flockjay is the LMS for internal sales enablement, internal technical enablement, and external customer education. We are forced to use Flockjay for everything related to learning.

Pros

  • I think Flockjay does several things adequately, but nothing particularly well.
  • .
  • .

Cons

  • In my experience, for content creators, the navigation is slow and burdensome. Routine tasks require going through several menu layers.
  • In my experience, for content consumers, the navigation and course presentation is clumsy and disorganized. Although this may be at least partially the fault of our internal admins. I'm not sure how much leeway the platform gives them.
  • Missing functionality: Flockjay has no API. It cannot be integrated with anything.
  • Missing functionality: Flockjay is not xAPI compliant
  • Missing functionality: Flockjay is not SCORM compliant
  • Missing functionality: You cannot import content. The only way to input text is by typing or copy-and-paste.

Most Important Features

  • Management decided to use Flockjay because the sales team was using it, so we already had a license. That appears to be the exclusive feature that was considered for making it the corporate LMS.

Return on Investment

  • It seems to have positively impacted internal adoption of sales procedures.
  • MAU (monthly active users) has dropped precipitously in the customer community compared to our previous LMS. We can't get people to signup for the new platform.

Usability

Alternatives Considered

Adobe Captivate, Salesforce CMS, Salesforce Experience Cloud, Docebo Learning Platform and Moodle

An amazing tool to ramp new hires

Incentivized
Verified User
Account Manager in Sales (51-200 employees employees)

Use Cases and Deployment Scope

We have used Flockjay to share our sales meetings and negotiation calls. We had a lot of problems setting up time to teach new sales reps and ramp them up. This has helped new reps learn and grow from our calls and we could also set up some coaching tasks which enables us to train them with ease and kind off sets a schedule for it. I was content when I was using Flockjay.

Pros

  • Sales recordings
  • Scheduling coaching
  • Setting up tasks for new reps
  • Helping in the ramping of new AE's

Cons

  • Integrations with CRM platforms

Most Important Features

  • streamlining coaching tactics
  • Share negotiation calls with ease
  • ramp new sales reps

Return on Investment

  • It has helped us in training new account executives with ease.
  • I has ramped up the sales training cycle from 2 months to 3 weeks.

Usability

Other Software Used

HubSpot CRM, Clari Copilot

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