Flockjay is our sales enablement content repository. We store all historical enablement calls, content as well as learning courses and product information.
Pros
Organization of content
Ease of use
Cons
Some of the canned display features would be great to turn off (side bars like the related content take up screen space in hubs or pages that really need a full screen view)
Likelihood to Recommend
Product or organizational content that is collaborated on or shared across an organization.
I am in charge of our GTM onboarding program and leverage Flockjay for our courseware to uplevel the skillsets for our new hires prior to joining us for our live bootcamp experience that is part of their onboarding experience. In addition, as they wrap up the live experience, there is additional courseware that is built in Flockjay to extend the runway of learning for roles anywhere from 60-90 days after their original hire date.
Pros
I can appreciate the level of detail available in the consumption reports to allow me to validate progress per learner
The platform is user-friendly, and most of my participants feel that it is simple to navigate to find the assets they are searching for in the just-in-time training
The exam functionality and visibility for my managers to partner with me in the onboarding experience is key.
Cons
It glitches all of the time. I cannot tell you how many times that I have personally experienced it or the users are sharing that course doesn't load or crashes as they are navigating through it
I don't like that a course can show 100% complete but the exam wasn't completed or graded to show actual completion for the participant. I require 100% completion before learners "earn the ticket to bootcamp," and they haven't done so if exams haven't been graded.
I have a hard time with managers doing their part. I have been told that emails are automated now to remind them but I am not sure if that function is taking place or not. Again, getting 100% completion and buy-in is hard enough, so if there are more automated options where the platform can help accomplish this, it would be welcomed with open arms.
Flockjay is the LMS for internal sales enablement, internal technical enablement, and external customer education. We are forced to use Flockjay for everything related to learning.
Pros
I think Flockjay does several things adequately, but nothing particularly well.
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Cons
In my experience, for content creators, the navigation is slow and burdensome. Routine tasks require going through several menu layers.
In my experience, for content consumers, the navigation and course presentation is clumsy and disorganized. Although this may be at least partially the fault of our internal admins. I'm not sure how much leeway the platform gives them.
Missing functionality: Flockjay has no API. It cannot be integrated with anything.
Missing functionality: Flockjay is not xAPI compliant
Missing functionality: Flockjay is not SCORM compliant
Missing functionality: You cannot import content. The only way to input text is by typing or copy-and-paste.
Likelihood to Recommend
In my opinion, it is not appropriate for LMS use cases.
The platform was originally marketed as a "sales enablement" tool, and it may be adequate for that. You can type text and enter a link to a video. You can display images like charts or graphs, but there's no API, so the graphs are static images, not dynamic input. You cannot integrate it with a CRM or ERP. You cannot directly integrate it with a CMS. You cannot export student data.
VU
Verified User
Engineer in Professional Services (5001-10,000 employees)
“We use Flockjay primarily for training and empowerment of our insurance sales team. The platform helps us in three key areas: training new agents by sharing best sales and negotiation calls, structured coaching with customized feedback from managers, and centralized management of all training materials and sales resources. The most significant result has been the reduction of the training cycle from 2 months to 3 weeks, allowing us to have agents operational more quickly in the field.”
Pros
excels in semantic search and automatic tagging of training content, allowing any material or best practice to be quickly found even in a vast repository of resources.
Offers a highly effective two-way feedback system between representatives and managers, with the ability to request specific coaching on sales cases in real time
intelligently automate knowledge sharing, automatically surfacing the most relevant material for each stage of the negotiation in less than five seconds...
Cons
The user interface has some navigation problems, especially within the learning paths where the flow is not always intuitive.
the autosave feature is not available when creating courses and learning paths, causing potential loss of work
integrations with major CRM platforms could be improved to ensure smoother synchronization of data
Likelihood to Recommend
Flockjay is particularly appropriate for training new insurance agents (especially when it comes to learning from real examples through recordings of the best calls!) creating structured learning paths for insurance products and negotiation skills, etc. flockjay is perhaps less appropriate for some when you need a simple platform just to share basic documents or the like, such as a CRM
We have used Flockjay to share our sales meetings and negotiation calls. We had a lot of problems setting up time to teach new sales reps and ramp them up. This has helped new reps learn and grow from our calls and we could also set up some coaching tasks which enables us to train them with ease and kind off sets a schedule for it. I was content when I was using Flockjay.
Pros
Sales recordings
Scheduling coaching
Setting up tasks for new reps
Helping in the ramping of new AE's
Cons
Integrations with CRM platforms
Likelihood to Recommend
It is especially useful if you don't have a system in place for training new sales reps. It streamlines these processes for you so that it can run in the back and you can easily use this to ramp new AE's up.
We use Flockjay to make our sales training and onboarding smoother. It helps us tackle issues like inconsistent training and long onboarding times. With Flockjay’s interactive lessons and real-time analytics, our sales team stays up-to-date with the latest skills and product info. We use it for everything from initial onboarding to ongoing education and tracking performance for all our sales reps.
Pros
Onboarding efficiency
Performance tracking
Consistent training
Cons
Could have more integration capability
Gamification elements to encourage users
Access whilst offline
Likelihood to Recommend
When we have hired new consultants Flockjay can streamline the onboarding process with interactive training modules, ensuring all new hires receive best practice training to get them up to speed within the team. A situation in which it might not be appropriate is one in which integrations are relied upon heavily as Flockjay is lacking in some areas when it comes to integration function.
