Based on 14 verified reviews published in the last 18 months
TrustRadius Community Insights are summaries of user sentiment data from TrustRadius reviews and, when relevant, HG Insights data.
Overview
Synthesised from 14 reviews | Last Published May 27, 2026
Figma is a comprehensive tool for product design and development, widely adopted by design, product, and engineering teams. In TrustRadius reviews, it serves as a primary platform for wireframing, prototyping from low to high fidelity, and crafting graphic elements; 64% of reviewers highlight its critical role in this area. Its core strengths include robust real-time collaboration, comprehensive prototyping capabilities, and effective management of design systems, which streamline workflows and ensure consistency.
Reviewers also highlight its improved developer handoff features and the cost-effectiveness gained from pre-development visualization. However, some desire more advanced prototyping functionality, such as API integration or complex multi-page interactions. Performance can degrade with larger files, and non-designers may face a learning curve. Despite these points, the overall sentiment indicates Figma significantly accelerates development and enhances team communication.
Pros
Real-time collaborative design and iteration
Comprehensive and interactive prototyping capabilities
Effective management and consistency through design systems and components
Streamlined design-to-development handoff via Dev Mode
Accelerates product development workflows and reduces rework
Cons
Limited advanced prototyping features (e.g., API integration, complex multi-page flows)
Performance degradation and slowness with large or complex files
Steep learning curve and navigation challenges for non-designer stakeholders
We use Figma from the ideation stages, when we need to experiment with concepts through wireframes and other low-fidelity deliverables, through flow design and up to the final design deliverables within the squads, where delivery includes navigable high-fidelity prototypes for business teams and documented deliverables for developers, in the process we call handoff.
Pros
High fidelity prototypes
Handoff for developers
flow design
rapid prototyping focused on initial concepts
Cons
Prototypes capable of handling databases
Ability to populate information in an automated way
generate higher quality source code for development teams
Likelihood to Recommend
Figma is an excellent tool for teams that work with a focus on design. From the ideation stages, when we don't yet know exactly what we're going to develop but need to make things visible to multidisciplinary teams (which involve people from business, technology and others) to the delivery stages, when we need to put the projects to the test.
VU
Verified User
Engineer in Professional Services (501-1000 employees)
We use it for - Building systemic mappings (blueprints, flow maps, information architecture maps) - Building low-fi visions - Building prototypes for testing - Documenting in hi-fi for Dev handoff
We are a team of 6 professionals (me as a Lead, 3 Interaction Designers, a Content Designer and a Researcher)
Pros
Collaboration in real time, zero delays, extremely lightweight application for being a web application
Componentization, super flexible set of properties and combinations
Highly detailed version history
Cons
Autolayout is still not as complex as CSS Flex, it should aim to be at par
Variables should be able to be tied to Components and referenced when prototyping to have the concept of Local Variables (this.Variable)
Components have a bug. If you create a Component in File A, then insert an instance of that component in File A, then copy-paste it into File B, the instance in File B never receives updates on the original component. But if the instance is inserted through the Library, it does get the updates. That's a huge bug.
Likelihood to Recommend
Well suited for - Component/Design system building - Hi-fi deliverables for Front End Development
Not well suited for - Flow mapping, they've built FigJam for that, but you cannot make diagrams personalized to a complex degree - Low-fi wireframing, the pixel perfect interface tends to force people to think in hi-fi
Today, Figma is my main tool. I use it to create prototypes, flows, and even graphic designs. I use daily in my layout design process and share the files with developers for implementation. Figma makes my work easier by simplifying the presentation of new layouts to stakeholders. It also streamlines collaboration between designers and developers.
Pros
It has excellent framework libraries, containing numerous frameworks, workflow templates, and symbols for use in prototype creation.
Delivers tools for creating an interactive prototype to test with the users.
Facilitates communication with my squad to exchange knowledge and provide feedback on the prototype.
Cons
If it had some features from Photoshop, like the ability to edit image colors, it would be perfect.
It would be great if it could open .PDF files or .EPS files.
Having functionality with standard components to create quick low-fidelity models would be important.
Likelihood to Recommend
The Prototype feature is very easy to use, unlike other tools I’ve tried. There are many actions you can apply, which makes the prototype feel very close to the final product. It also offers a wide range of plugins that are easy to integrate. In my interactions with customer support, they were very efficient and helped me resolve my issues. To edit images, I still need to use Photoshop, as Figma doesn’t have many features for this purpose.
As a UX Designer, Figma is the #1 tool that I use to create highly detailed wireframes, new icons, and even basic graphic design elements for our site. Additionally, Figma is useful for creating prototypes of various interactions, and connecting screens together to share with developers and stakeholders. The new Figma dev mode helps us communicate with developers and explain various nuances of our designs. It's not the most intuitive tool for those who don't use it much, but for superusers (such as those on the UX team, it's the best all-in-one tool out there.
Pros
Detailed enough to create pixel perfect designs with total control over the outcome
Creating and implementing design systems to improve consistency and speed up design work
Robust prototyping tools to create simple animations or to connect various pages
I love autolayout, which improves design spacing and responsiveness
Cons
I've heard from those who don't use Figma as much (stakeholders, developers) that it is confusing to navigate. Maybe that could be improved on our end with how we structure our files, but there could potentially be improvements from Figma (and barring that, guidance on how best to organize things)
I don't know that any platform does this, but stakeholders always want more advanced prototyping than is available in Figma (e.g. including APIs for real data)
I am occasionally not able to do something because of how something is configured. It would be awesome if Figma pointed out the blocker so that I could more easily find it to do something about it
Likelihood to Recommend
Figma is well suited for UX Design- I personally think it is the best tool out there. Our team started with Sketch, but ultimately switched over when it became clear that it was the superior tool.
It's pretty good for handing off designs to developers, although other tools claim to be able to take design to code more easily.
It's not the most powerful tool for graphic design, though I still use it for simple things (e.g. icon creation) because I am not well versed in Illustrator and the learning curve for Adobe platforms seems rather steep.
We use it for prototyping desktop and mobile versions of websites, and graphic design for social media materials and other marketing collaterals. It addresses our need to share and collaborate between internal teams and outsourced artists. We always use Figma for materials that require multiple levels of approval, since it lets us provide feedback on specific text and design elements.
Pros
Graphic design
Prototyping for desktop and mobile screens
Collaboration
Cons
Steep learning curve for non-designers
Cannot be used offline
Compared to actual design platforms like Photoshop and Illustrator, it lacks options to customize gradients, shapes, and text
Likelihood to Recommend
I would recommend Figma based on its ability to double as both a design tool and a collaboration tool. Files are easy to share, you can provide feedback on very specific aspects of designs, and there are community plugins that are easy to install and shorten my design workflow.
I find Figma less appropriate for more elaborate design work requiring major changes in gradient colors, shapes, and text design. Collaborators who have never worked with Figma also take some time to learn how to use it for providing comments.
We primarily use Figma to design product MVPs, and other high fidelity UI designs and mockups. It's a great tool to showcase prototypes and ideas before handing them off for development. With auto layouts, components, variables, and all the other developer-friendly features, it's a pretty handy tool for all product teams and designers!
Pros
UI Designs
Prototyping
Mockups
Cons
Prototyping is a bit janky sometimes.
Components lack multi selection.
Likelihood to Recommend
For designing UIs and experiences and flows, it's my go to tool. Works great for small and large projects, you can create and scale designs rapidly once you get the hang of this tool. For showcasing new ideas and features to the stakeholders, I usually prototype them in Figma and create a clickable mockup.
We use Figma for collaborate feedback from stakeholders across the business on our email campaigns, landing pages and mobile/site layout. It's great for members of all departments and we all manage to get a handle of how to use it pretty easily even if we haven't used it before.
Pros
Collaborate feedback and comments
Adjusting styles and designs to reflect emails or websites
Archiving comments to look back on
Cons
Shared access, sometimes it's hard to get other people to view a file when we have a business account so everyone should have access
Likelihood to Recommend
I think it's well suited for cross-department collaboration and designing new elements of a website. In my opinion, it's not so good for adding detailed text, annotations or descriptions, for example, for our emails we like to add annotations and subject lines / preheaders, results or descriptions, sometimes it's not that visually appealing to add these in.
I design user interfaces, I use it for wireframes, but also for high fidelity screens and documentation.
Pros
Design system/components
Auto layout and creating organized frames
prototypes
create high fidelity screens
Cons
In my opinion, the prototype is still not very good. I miss Axure
In my opinion, variables are hard to understand
I think the new ui sucks
I think it would be great to have a classic "preferences" or "settings" section
Likelihood to Recommend
Figma is great to design high fidelity screens. Figjam is ok, but still far from figjam. Figma prototyping is very very basic, it'd be great if it was like Axure.
VU
Verified User
Team Lead in Product Management (201-500 employees)
