#1 most frequent
United States of America
71.4%5 installations of 7
What is FIELDBOSS?
FIELDBOSS is a specialized Field Service Management (FSM) software solution built on the Microsoft Dynamics 365 ERP and hosted on the scalable Microsoft Azure cloud. Designed for field service businesses that require an end-to-end management platform, FIELDBOSS is designed to streamline operations, improve service efficiency, and enhance customer satisfaction. It provides businesses with a unified solution for scheduling, dispatching, work order management, asset tracking, and compliance reporting while integrating with Microsoft’s ecosystem.
Categories & Use Cases
Media
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Screenshot of the FIELDBOSS dashboard as shown with Quickbooks integration
Who Buys & Uses FIELDBOSS
#2 most frequent
Canada
28.6%2 installations of 7
Success in Partnering with FIELDBOSS
Use Cases and Deployment Scope
We have been lucky to be a partner with FIELDBOSS for the
last nine years. As a small elevator company, the solution has provided us with
the ability to transform the way we do business. Visibility is key in this
industry. With the use of mobile access and real-time contact with our
technicians, unlimited reporting variation, and automation we have been
able to make impactful business decisions that drive success,
productivity, and increased customer satisfaction. Our partnership
with FIELDBOSS is one of complete trust. I often refer to them as part of our
business family, as our success is a direct reflection of what their product
can do.
Pros
- Automation of processing multi-level tasks
- Real-time data and communication
- Users being able to create customized views and reports
- Evolving and updating their solution
- Top-notch support service, even in a pinch
Cons
- Payroll processing
- User set-up and maintenance
Return on Investment
- Increased productivity
- Identifying potential risks
- Monitoring business trends and adapting to a changing environment
Usability
Other Software Used
Microsoft Dynamics GP
