Great product and company
Use Cases and Deployment Scope
Pros
- Customer support
- Mobile app
- Contribution management
- Investment advice
Cons
- Basic explanations of what the functionality is for those who do not fully understand how 401ks work
- Explaining the difference between Roth and traditional 401Ks
- More availability for 1:1 appointments with employees
Return on Investment
- Remove customer service aspects from our benefits team to allow us to focus on other aspects of benefits administration
- Adds flexibility for our employees which makes them more likely to remain with us
- Employees appreciate the quality of the accounts (especially HSA)
