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Fetch

Score10 out of 10

6 Reviews and Ratings

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What is Fetch?

Fetch aims to provide small businesses with an easy and efficient way to reimburse employees for out of pocket expenses. Employees submit expenses using the Fetch mobile app and admins can view, approve and pay those expenses directly through the web app.

The vendor says Fetch was built with one thing in mind -- getting employees paid back fast without any added burden on the admins approving the expenses.

The vendor’s value proposition is that the sleek mobile app combined with customizable approval flows make Fetch a must-have for small teams who don't want to break their budget with expensive expense reporting tools with bells and whistles they don't need.

Categories & Use Cases

Media

View, approve and pay expenses in Fetch's user-friendly admin dashboard
Know exactly how much money you're owed and when it's in your bank account
Customize your company's expense categories
Message through the app for easy expense clarification
Easily track mileage and apply your company's mileage reimbursement rate

1 / 5

Reviews

What users are saying about Fetch.
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Expense reporting made easy

Rachel WalterView profile
Partner in Corporate at Bootstrap Brands (11-50 employees employees)

Pros

  • Receipt capture accuracy is awesome - I was proofing them at first and never finding errors, so stopped doing that entirely
  • Simple categories - Expenses get divided into Submitted, Approved, and Paid. Extremely easy to see the status of submissions at a glance.
  • Email receipt capability - You can just email receipts to receipts@fetchmoney.com and it automatically connects to your account

Cons

  • International currency capability
  • Sage integration

Return on Investment

  • Employee time spent doing ongoing tracking and submitting of receipts is difficult to quantify, but any time spent doing something that can be automated is time worth recovering for an organization.

Alternatives Considered

Concur Expense

It feels old-fashioned but it does the job perfectly!

Incentivized
Verified User
Project Manager in Social Media (201-500 employees employees)

Pros

  • Quick uploads
  • Easy to access the file links.
  • Dependable: Doesn't crash or get hung up during transfers.

Cons

  • The UI could use a refresh.
  • I'd like to see a place to save connections rather than accessing from "recent connections" every time I open Fetch.

Return on Investment

  • Fetch saves us time while working on our website.
  • The low cost of Fetch saves on our overall budget.

Alternatives Considered

Cerberus FTP Server

Other Software Used

Malwarebytes, GoGuardian Admin, FileWall

Fetch: Better than nothing, but no longer an option.

Incentivized
Verified User
Manager in Information Technology (501-1000 employees employees)

Pros

  • Consistency: Fetch gives our employees a single portal to enter expenses, avoiding email confusion and lost paperwork.
  • Clarity: Fetch allowed us to set up departments with one single 'approver'. This way employees would submit expenses and their boss would get a notification reminding them to review pending expenses.
  • Support: It was easy to communicate with humans at Fetch and they were able to help us with questions we had.

Cons

  • Desktop usage: Fetch is very much geared toward its smartphone app. While there is a desktop browser interface, it is limited and not at all straightforward.
  • Detail: The framework of the system used by Fetch was logical and worked well, though it was a bit limited. For example, submitting mileage was the same as submitting meal expenses.
  • Historical data: The accounting team could easily view historical expense data for employees, but the manager of a team was not able to get this detail with their user permissions.

Return on Investment

  • Ease of use: Fetch saved time for our employees when entering and submitting expenses.
  • Organization: Compared with a manual expense system, Fetch cleaned up the paperwork and emails that our accounting team had to sort through.
  • Reduced frustration: Employees had an easier time tracking and submitting expenses with Fetch, so they didn't have to spin wheels doing busywork.

Simple, quick to set up, and easy to use for everyone

Verified User
C-Level Executive in Corporate (51-200 employees employees)

Pros

  • Simplicity - employees just take a picture of a receipt and select a category - that's it, nothing more to do
  • Automation - Fetch automatically pays the employee back once an expense is approved (debits the company bank account and transfers it into the employee's bank account via ACH)
  • Real-time - employees don't need to wait until the end of the month or something like that to send an expense report in, but they do it real time, which also gives the accounting department real-time visibility into outstanding expenses

Cons

  • Multi-currency - you can only submit expenses in USD and pay them back in USD. That hasn't been a problem yet, but I guess we'll have to ask employees to do their own conversion if they submit a non-USD receipt.
  • Needs to have employees install the iPhone or Android app

Return on Investment

  • The biggest I would say is the hard-to-quantify benefit for employees to be able to deal with receipts easily - plus, constantly be informed about the status of their reimbursements and the speed at which they are getting money back. People finally don't hate the experience of expensing anymore!
  • Accounting's time spent on expense reimbursements is, I would say, reduced by 1-2 hours / week.

Other Software Used

QuickBooks Online, Geckoboard, Cyfe

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