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Expensify Reviews & Insights

Score7.7 out of 10

406 Reviews and Ratings

Top industries

Based on 1,790 HG Insights installations.

Community Insights for Expensify

Synthesised from 25 verified reviews.


Synthesised from 25 reviews


Expensify is widely adopted by organizations to streamline and accelerate the expense reporting process, effectively addressing challenges like manual data entry and delayed reimbursements. In TrustRadius reviews, its core strengths include efficient receipt scanning and processing, praised by 60% of users, along with a user-friendly design that simplifies the entire submission workflow. The platform's automation capabilities are noted for enhancing overall efficiency, reducing administrative workload, and integrating with existing financial systems. Reviewers also highlight its positive impact on ROI through significant time savings and faster reimbursement cycles, alongside specialized features like mileage tracking. However, some users report inconsistencies in receipt scanning accuracy and speed, and find the expense and report creation process can be overly detailed. Concerns about the user interface, general system performance, and limitations in global currency management are also cited, suggesting areas for refinement.


  • Efficient and accurate receipt scanning and processing
  • User-friendly design and ease of use for expense submission
  • Automation of expense reporting workflows, reducing manual effort
  • Significant time savings for employees and financial teams
  • Faster reimbursement cycles for improved employee satisfaction
  • Inconsistent speed and accuracy of receipt scanning (OCR)
  • Expense and report creation process can be overly detailed or lack automation
  • User interface and navigation can be confusing or require a learning curve
  • Occasional issues with general system speed and performance (lags, freezing)
  • Limitations in global and multi-currency management for international teams
What other products like Expensify have you used or evaluated?

From 75 reviews

In a review set of 75 recent reviews, several alternative products to Expensify were mentioned. SAP Concur and Coupa were each identified as alternatives. SAP Concur was mentioned by 4% (3 of 75) of reviewers. Coupa was mentioned by 3% (2 of 75) of reviewers. These mentions indicate that users have considered or used these platforms in a similar context as Expensify for managing expenses.

Coupa

Ramp, SAP Concur, Coupa and Airbase

SAP Concur

Ramp, SAP Concur, Coupa and Airbase

What positive or negative impact (i.e. Return on Investment or ROI) has Expensify had on your overall business objectives?

From 25 reviews

Reviewers largely report that Expensify delivers significant positive returns on investment, primarily through substantial time savings for both employees and financial teams. A majority of reviewers, 52%, specifically highlighted how the platform drastically reduces the hours spent on expense reporting and approval processes, enabling staff to focus on core job functions. This efficiency gain contributes to faster reimbursement cycles, noted by 24% of users, which in turn enhances employee satisfaction and improves cash flow management. The platform's ease of use, cited by 20% of reviewers, further contributes to its positive impact by simplifying the expense submission process. Additionally, Expensify is recognized for improving the accuracy and organization of financial records, mentioned by 16% of the sample, and for generally streamlining financial processes, also cited by 16%. These combined benefits suggest Expensify effectively meets its objective of optimizing expense management workflows, leading to tangible operational efficiencies and improved employee experience.

Ease of Use

Everything done in a neat and streamlined webpage where you do not have to rely on 3rd party websites to do additional tasks

Streamlined Process

the instant receipt scanning and streamlined report submission mean less time spent on administrative tasks.

Accuracy and Organization

100% accuracy on reimbursements

Besides Expensify, what other software do you regularly use? How likely would you be to recommend it to a friend or colleague?

From 25 reviews

Reviewers frequently utilize a range of software alongside Expensify, with specific platforms noted for their integration into daily workflows. Salesforce emerged as a notable tool, mentioned by 12% of reviewers for its various cloud offerings, suggesting its role in customer relationship management and content delivery within their operations. Another communication and collaboration platform, Slack, was also cited by 8% of the reviewers, indicating its consistent use for team coordination. The data, drawn from a sample of 25 reviews, suggests that these tools are integral to reviewers' professional ecosystems, although the reviews primarily listed the software without explicit recommendations or detailed usage scenarios. The consistent mention of these platforms points to their established presence in the professional software landscape, complementing financial management tools like Expensify.

Slack

Atamis CM, Slack, Gong

Salesforce

Salesforce CMS, Outlook4Gmail, Final Cut Pro

Describe how you use Expensify in your organization. What are the business problems the product addresses and what is the scope of your use case?

From 25 reviews

Expensify is widely adopted by organizations to streamline and accelerate the expense reporting process, addressing common challenges associated with manual data entry, cumbersome workflows, and delayed reimbursements. Reviewers consistently highlight the product's effectiveness in reducing the time and effort required for expense submissions, a sentiment expressed by 72% of reviewers. Its core functionality revolves around efficient receipt management and data capture, which 60% of users praise for its ability to automate the extraction of critical information. The platform's user-friendly design contributes significantly to its appeal, making the entire process less tedious and more accessible for employees, a point emphasized by 52% of the feedback. Furthermore, the automation capabilities within Expensify enhance overall efficiency, with 44% of reviewers noting its impact on faster approvals and reduced administrative workload. The ability to integrate with existing accounting systems and corporate cards also contributes to a more cohesive financial management ecosystem.

Automation and Efficiency

We use it to capture expenses via the mobile app, categorize them, and automate weekly submissions.

Expense Submission Speed

I can accomplish it so fast through Expensify, I love it.

Receipt Scanning and Data Capture

We use it to capture expenses via the mobile app, categorize them, and automate weekly submissions.

Please provide some detailed examples of areas where Expensify has room for improvement.

From 25 reviews

Reviewers identified several areas where Expensify could enhance its user experience and functionality. The most frequently cited area for improvement, mentioned by 28% of reviewers, pertains to the receipt scanning and Optical Character Recognition (OCR) capabilities, which, while generally functional, often exhibit inconsistencies in speed and accuracy. Closely following this, 24% of reviewers expressed concerns regarding the process of expense and report creation, noting it can be overly detailed or lack desired automation. Challenges often stem from the user interface and overall system performance, which can impact the efficiency of core functions like receipt scanning and report generation. Approximately 16% of reviewers each pointed to issues with the UI and navigation, describing it as visually confusing or requiring a learning curve, and with general speed and performance, such as lags or occasional freezing. Furthermore, a smaller but notable segment, 8% of reviewers, highlighted limitations in global and currency management features, particularly for international teams. These observations collectively suggest that while the platform provides essential expense management tools, there is room for refinement in its core processes, user interaction, and technical responsiveness.

UI and Navigation

UI could improve a little to make it even easier to use

Speed and Performance

I think the charges should show up instantaneously

Global and Currency Features

Global use - we have team mangers and team mates all over the globe and it would be great to have an icon for currency as a manager so I can identify costs and currency conversions for budgeting.

Please provide some detailed examples of things that Expensify does particularly well.

From 25 reviews

Expensify is widely recognized for its robust capabilities in streamlining expense management, with a strong emphasis on efficiency and user-friendliness. A significant majority of reviewers, 60%, specifically commend its receipt scanning and processing features, highlighting the accuracy and convenience of digitizing expenses. This core functionality, combined with the platform's overall ease of use, cited by 52% of reviewers, contributes to substantial time savings and automation for users. Reviewers frequently note that Expensify automates various aspects of the expense reporting process, from data entry to submission and approval, a benefit mentioned by 40% of the sample. Additionally, the platform receives positive feedback for its specialized features such as mileage tracking and expense categorization, which further enhance its utility for business users.

Reimbursements

Easy Business Trips: It's simple to get money back for travel like flights, hotels or food

Ease of Use and Interface

Ease of use

Automation and Time Saving

Automatic weekly submission

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