Eventbrite

We use Eventbrite for both internal and external RSVP for key trainings. We like that we can keep some events private for internal purposes, but also advertise public events to the wider community. It is nice that you can collect payments, but we normally just offer free events through Eventbrite.

• Agent Retention by hosting high value events
• Positive staff outlook, ease of RSVP collection
• Positive staff outlook, ease of RSVP reminders

I organize events for various organizations.we organized a fund raising diner for our group and it was a donation based event with limited seating so the price of the event was free. Eventbrite loaded us up with false information making the event look full, this caused the event to be a failure. I will never use them again.

• Accurate counts
• Accurate list of attendees
• Information I can rely on.

• Our expenses were higher than needed due to inaccurate reporting
• Only the final report, that came after the day of the event was accurate
• Eventbrite loaded the list with false emails making the event look full

ServiceMax

We use EventBrite for selling our ticketed events. The platform is really useful as we have large events that require multiple ticket options and this platform enables us to do that successfully and also enables our customer base to have a single destination to make multiple purchases to the event.

• we found that this gave us valuable data for our event and also how we plan future events
• we could you also the data and analytics to get better insight
• we saw an increase in multiple sales with how the platform allowed customers to interact

Squarespace, Sage Accounting, Intuit Mailchimp

• Represents our brand well. Like that there is an organizer profile.
• Easy to use. Interface is very intuitive.
• I like how it renders the images when shared on social.

• Eventbrite is still holding our funds from 2019 for an event that was postponed.
• My money is not working for me when it is sitting with Eventbrite. They only pay out a few weeks after an event. If you are producing an event where you have upfront costs, you have to pay all of those costs using funds other than ticket sales. Eventbrite does not offer any interest on the money they are holding, which in my case is a six-month lead time from start of ticket sales to end of event.

Whova

Whova, Microsoft 365 (formerly Office 365), Zoom

• Public open registration
• Confidence-inspiring attribution to our org even when EventBrite hosted, branded
• Email notifications finely configurable

• All events for years have flawless registration
• Our supporters, attendees, staff, all report zero friction for event management
• All payments transact properly, no need for customer service tickets
• Branding, user management, budget demands are just enough for us to not be overwhelmed at the service levels
• No injury to thru assisting our core brand and mission

Facebook Pages Manager

Mailchimp, WordPress, Google Workspace (formerly G Suite)