#1 most frequent
United States of America
72.2%36,585 installations of 50,696
What is Eventbrite?
Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to plan, promote, and produce live experiences.
Categories & Use Cases
Media
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Screenshot of Organizer Resource Blog
Who Buys & Uses Eventbrite
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
8.6%4,350 installations of 50,696
#3 most frequent
Canada
4.9%2,505 installations of 50,696
Great for internal and external event clear ease of use
Use Cases and Deployment Scope
We use Eventbrite for both internal and external RSVP for key trainings. We like that we can keep some events private for internal purposes, but also advertise public events to the wider community. It is nice that you can collect payments, but we normally just offer free events through Eventbrite.
Pros
- Event RSVP
- Event Advertising/Marketing
- Singular place for all event registrations
- Event reminders for guests
Cons
- Duplicating events with ease
- Local advertising
- Display layout for primary event image
Return on Investment
- Agent Retention by hosting high value events
- Positive staff outlook, ease of RSVP collection
- Positive staff outlook, ease of RSVP reminders
Usability
Highly Inaccurate counts for our event
Use Cases and Deployment Scope
I organize events for various organizations.we organized a fund raising diner for our group and it was a donation based event with limited seating so the price of the event was free. Eventbrite loaded us up with false information making the event look full, this caused the event to be a failure. I will never use them again.
Pros
- Ease of use
Cons
- Accurate statistics
- Proper email notification of purchases
Most Important Features
- Accurate counts
- Accurate list of attendees
- Information I can rely on.
Return on Investment
- Our expenses were higher than needed due to inaccurate reporting
- Only the final report, that came after the day of the event was accurate
- Eventbrite loaded the list with false emails making the event look full
Usability
Other Software Used
ServiceMax
Great platform
Use Cases and Deployment Scope
We use EventBrite for selling our ticketed events. The platform is really useful as we have large events that require multiple ticket options and this platform enables us to do that successfully and also enables our customer base to have a single destination to make multiple purchases to the event.
Pros
- multiple listing options
- ease of use
- looks great to our customers
Cons
- I have had really good interactions with the website
- I personally haven't found any issues with my individual use so far
Return on Investment
- we found that this gave us valuable data for our event and also how we plan future events
- we could you also the data and analytics to get better insight
- we saw an increase in multiple sales with how the platform allowed customers to interact
Usability
Other Software Used
Squarespace, Sage Accounting, Intuit Mailchimp
Great for free events, but they hold funds for paid tickets
Pros
- Creating landing pages that stand out and are trusted.
- Communicating with attendees pre and post event.
- The integration with Zoom is good, though there were some recent changes that have confused our attendees on our weekly virtual show.
Cons
- Offering other options for merchant processing--Stripe, PayPal, Square, etc.
- Hard to repurpose the weekly events for replay viewing. Have to copy the event and replace the online link with the video link to Youtube.
Most Important Features
- Represents our brand well. Like that there is an organizer profile.
- Easy to use. Interface is very intuitive.
- I like how it renders the images when shared on social.
Return on Investment
- Eventbrite is still holding our funds from 2019 for an event that was postponed.
- My money is not working for me when it is sitting with Eventbrite. They only pay out a few weeks after an event. If you are producing an event where you have upfront costs, you have to pay all of those costs using funds other than ticket sales. Eventbrite does not offer any interest on the money they are holding, which in my case is a six-month lead time from start of ticket sales to end of event.
Alternatives Considered
Whova
Other Software Used
Whova, Microsoft 365 (formerly Office 365), Zoom
Usability
Meets all Political Event Needs
Pros
- Simple, elegant, clean UI
- Guest list admin is everything we want without excess, cruft
- System is cloud based thus requires no excess integration, admin beyond a login, link
- Affordable rates for top of class workflow
- Universally known, no friction or fear generated
- Branding is custom and sufficient to balance ours and Eventbrite's
Cons
- Complex guestlist sort features to give more fine priority
- Recognization of VIP registrants
- Host and user profiles so records can be touted if desired
- Discounts for nonprofits and charitable organizations
- Integrations preferably without Zapier
- Explicit related, recommended event controls
Most Important Features
- Public open registration
- Confidence-inspiring attribution to our org even when EventBrite hosted, branded
- Email notifications finely configurable
Return on Investment
- All events for years have flawless registration
- Our supporters, attendees, staff, all report zero friction for event management
- All payments transact properly, no need for customer service tickets
- Branding, user management, budget demands are just enough for us to not be overwhelmed at the service levels
- No injury to thru assisting our core brand and mission
Alternatives Considered
Facebook Pages Manager
Other Software Used
Mailchimp, WordPress, Google Workspace (formerly G Suite)
