What is Epic?
Categories & Use Cases
Top Performing Features
Rule-based scheduling
The software sets schedules based on a set of rules or criteria that account for various institutional and individual needs.
Category average: 6.6
Automated appointment reminders
Patients receive automated reminders via text, phone or email in advance of appointments to help decrease the number of no-shows.
Category average: 7.8
Automated patient check-in
The software streamlines the check-in process, with features like co-pay notification, digital ID photos, insurance card scanning, waiting time updates, and self-check-in kiosks.
Category average: 6.2
Areas for Improvement
Task tracking
Users can monitor staff productivity and accountability.
Category average: 6.8
Specialty-specific workflows
The software accounts for different workflow options based on discipline or specialty.
Category average: 6
Calendar interface
The software provides a user-friendly calendar from which users can track and schedule appointments.
Category average: 6.8