I'm in love with Epic!
Rating: 10 out of 10
IncentivizedUse Cases and Deployment Scope
As a Team Lead, my role includes providing training of this software to my team members who are working as a remote medical scribes. They help in charting patient info into the EHR by listening to the doctor-patient conversation while working as a remote medical scribe from India for US physicians. This way we're helping doctors minimize their burnout by reducing their documentation workload.
Pros
- Accessing required patient info from old health records while creating note in the EHR for current visit.
- Users can easily create and pull dot phrases in the notes which comes handy while working on the note.
- High security measures to take care of protected health information and HIPAA compliance.
Cons
- It's a heavy software that requires high-end system configuration for smooth functionality. Because of this reason, it can make your system slow.
- Users get disconnected and need to re-login from beginning with slightest internet fluctuation.
- There is a room for improvement in the Support functionality. It's little tricky to reach out to them through Skype due to lack of clear instructions. Introduction of chat support can be considered.
Likelihood to Recommend
Epic EHR is best suitable for large business owners because of affordability and certain policies which requires owners to spend a little more as compared to other EHRs. Otherwise, it's a best-in-class EHR where physicians can easily find in-depth information about patient health records including labs, diagnostics, etc.
CS
Chandan Singh
Team Lead - Medical Scribe Process at IDS Infotech Limited (Information Services, 1001-5000 employees)
Vetted Review
7 years of experience