Please press "Pay" when done.
Use Cases and Deployment Scope
At Fortis Lux, EPAY is how we are automating the financial planning and paying process. Each client is distinct and so are the financial plans. The financial planning department at Fortis Lux sends financial planning invoice emails via EPAY. The first step is to enter the client's name, email address, and the amount charged. While many clients pay the entire financial planning fee all at once, some clients prefer to pay half up front and half at plan delivery. The EPAY system allows for one-time manual or reoccurring payment plans. EPAY is ideal because credit cards are accepted. Occasionally, a client will need to change their credit card information. In this case, there is a simple walkthrough to update the payment method information.
Pros
- Templated emails notifying clients of invoices.
- Tracking of invoices outstanding and invoices paid.
- Accepts credit cards or debit cards.
- User friendly, particularly with viewing and paying invoices.
Cons
- Auto resend invoice email to client.
- Start automatically quarterly payments on a specific date, not just the beginning of the quarter.
- Ability for advisor to refund and terminate reoccurring EPAY invoices.
Likelihood to Recommend
I am able to track which of my clients have paid their invoices and which have not. The number of days that the EPAY invoice is outstanding is easily accessible. The date the original invoice was sent is displayed. The initial form to complete in order to send the EPAY is so simple a caveman can do it. Just need the client's name, email, and the amount of the invoice. The automated follow-up emails to the clients who have not paid are helpful.
