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Ensighten Pulse Reviews and Ratings

Rating: 9 out of 10
Score
9 out of 10

Reviews

2 Reviews

Ensighten Pulse Let's Us Do What We Want - Not What A Vendor Wants

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

The software group is currently using Pulse for measuring all digital interaction with our content across owned and un-owned properties through email, display banners, and website visits. We utilize cookie operations to establish view patterns, leverage clickstream level information for customer journey, and enable enhanced attribution modeling. Our initial use case was to measure the efficacy of our online advertising and as such we started our own bot identification and frequency cap monitoring across all of our publishers.

Pros

  • Pulse is the ultimate tracking tool. Almost anything you want to do with it is enabled and capable.
  • Pricing for Pulse was very aggressive as an early buyer.
  • The support team for Pulse is always very quick to respond and adapt their product roadmap to meet customer feedback.

Cons

  • We were one of the first users of the product and there was very little documentation or best practices established.
  • Ensighten's TMS product is very 'marketer friendly' and the Pulse product requires a much more technical skillset to implement and leverage.

Likelihood to Recommend

Any time that a company is looking to enhance their tracking capabilities across multiple properties or channels I recommend Ensighten Pulse. In a data-first world, it is of the utmost importance to own the data sets that you are creating and paying for up front through advertising or opportunity cost in a medium like email. Pulse enables this functionality and once you own the data, you can transform as you see fit for your individual business. It's akin to building your own house where there is more work in the build, but once you're done it is just how you want it.

TS
Troy Steen
Sr. Manager, Analytics & Search in Marketing at Dell (10,001+ employees)
Vetted Review
Ensighten Pulse
3 years of experience
View profile

Ensighten Pulse Powers Omni-Channel Measurement

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

My organization, Ovative/group, is implementing and leveraging Ensighten Pulse with our clients to gain a deeper understanding of how customers interact with individual marketing touchpoints, as well as how they interact across multiple channels. Leveraging Pulse's first party cookie, our clients have been able to gain unprecedented insight into the exact paths to purchase for each customer, determining what marketing touchpoints are most effective and how their overall digital marketing program can be optimized. Additionally, Pulse has unlocked a much higher identification rate among our clients' website visitors, enabling us at Ovative/group to perform analyses around how digital marketing is affecting offline conversions.

Pros

  • Flexibility - Ensighten Pulse is truly just the pipes; it effectively and consistently gets data from any touchpoint throughout your digital ecosystem to a single, consolidated location. It does not, however, make decisions about how that data is then processed. This raw data access allows flexibility that is unmatched by other offerings.
  • Data Ownership - Because Ensighten Pulse is a first-party cookie, the data collected is fundamentally owned by the owner of the domain. Additionally, because Ensighten does not process the data at all, the data in its rawest form is made available directly to be stored and processed however either we or the client see fit.
  • Platform Independence - When we at Ovative/group are implementing Pulse for a client, it is extremely beneficial for everyone involved that the client's current marketing ecosystem can remain largely unchanged; Pulse can ride 'side-by-side' with any existing marketing analytics or execution platforms. This operational ease of implementation has been a huge upside of Pulse.

Cons

  • Documentation - While Ensighten Pulse itself and the implementation process of the core components are documented rather well, the peripheral implementation steps, i.e. how to use this with a specific marketing platform, are not well documented. That said, the Ensighten support channels have been hugely beneficial in making these steps happen.

Likelihood to Recommend

Ensighten Pulse is particularly well suited to the type of work Ovative/group does in the marketing attribution space, but is also very well suited to drive the data collection efforts for personalization on-site as well. Pulse is also extremely well suited in scenarios where a client may want to track individuals across many domains or touchpoints.

AA
Alex Andrews
Solution Architect in Marketing at Ovative/group (51-200 employees)
Vetted Review
Ensighten Pulse
1 year of experience
View profile