Ecwid by Lightspeed

Score10 out of 10

19 Reviews and Ratings

What is Ecwid by Lightspeed?

Ecwid allows customers the ability to create an online store to any webpage or social media profile. Boasting hundreds of thousands of merchants in 175 countries as users, Ecwid aims to provide everything needed to reach customers wherever they are: in-person, through a website, Instagram, Facebook, Amazon, or Google Shopping. In addition, Ecwid’s point-of-sale integrations, email marketing integrations, and dedicated mobile app allow sellers to manage marketing merchandising, and sales - any time, anywhere.

Categories & Use Cases

Media

Ecwid store looks perfect on any smartphone and automatically adapts to your customer’s screen size — laptops, tablets, smart TVs or smart watches.

Manage your Ecwid store wherever you are from your mobile device.

Mobile app for every store. Your customers can shop from their mobile devices with your own dedicated native app and utilize advanced features like Apple Pay.

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Product catalog & listings
Products are easy to browse; listings include descriptions, photos, 360-degree views, and/or videos.
Category average: 8.3
Mobile storefront
Customers can easily shop on mobile devices; storefront is responsive or mobile optimized.
Category average: 7.9
Website integration
Integrates with an existing company website or blog.
Category average: 8.2

Personalized recommendations
Display or recommend certain products depending on the customer’s identity or shopping/browsing history.
Category average: 7
Custom functionality
Users are able to customize the functionality of their eCommerce operation with custom code or add-ons.
Category average: 7.9
Bulk product upload
Admins can upload products in bulk using spreadsheets.
Category average: 7.5

Verified User

Professional (1-10 employees employees)

Use Cases and Deployment Scope

We use Ecwid by Lightspeed as our E-commerce solution to sell our products online. Ecwid by Lightspeed is integrated to our company website and helps us sell our merchandise.

Pros

Easy To Setup
Easy to navigate and use
User friendly interface
Great Customer service

Cons

Integrate use of Ai

Return on Investment

Great check out experience for customers shopping.
Ease of use for customer interactions on website.
Great product showcase.

Usability

Other Software Used

Framer, Adobe PhotoShop, Adobe Illustrator CC

Chelsea Wallace

Owner in Corporate at Headland Homestead (1-10 employees employees)

Pros

Clarity - there has been very little confusion and need to reach out to Customer Support for help
Consistency - no big, crazy updates or changes have been made to the format of Ecwid during my time using it, so I know when I log in to preform my business tasks I can always locate what I need and accomplish what is at hand easily
Simplicity - everything is so clear and straightforward. It's like e-commerce for dummies.

Cons

This may be due to my own lack of savvy, but I still have yet to figure out how to deal with managing stock levels a single product listing with multiple varieties (scents, sizes, colors)
I'd like to be able to connect my Venmo business account for a payment option
I'd like to be able to integrate my account with shipping service PirateShip

Return on Investment

We wouldn't be functioning as an online seller at all if it weren't for Ecwid
Being able to offer local pick up has provided increased sales
We don't have to focus solely on wholesale accounts (which drastically cut our profits)

Alternatives Considered

Squarespace

Other Software Used

Squarespace, Pirate Ship, Canva

Usability

John Gibbon

Community and Donor Relations Assistant in Marketing at Northumberland Wildlife Trust (51-200 employees employees)

Pros

Easy to use, once set up, anyone can easily add stock.
Categories are nicely designed too
Postage is made easy, not a worry on over the top instructions.
More advanced options if you have someone able to do it.

Cons

You could add more elements to the design aspect, make it more unique.
Some things are difficult to find, some options take a while to get through.

Return on Investment

We have seen a much bigger uptake in online sales since using the site.
This has led to new products being recruited as sales keep up pace.

Usability

Alan Aylott

Alan Aylott in Sales at Droneadventure.co.uk (1-10 employees employees)

Pros

Website access
Forms of payment
Updates sent out regularly

Cons

More access to placing products with Christmas, Easter, New Year discounting
Instant price drop
Be allowed to change icons banners much easier

Return on Investment

Meet as many users
Keep products current and of value
Allowing more use of Wordpress

Alternatives Considered

MicroDrones

Other Software Used

360dialog WhatsApp Business API, Alibaba Cloud Application Real-Time Monitoring Service (ARMS), GoDaddy Social (Main Street Hub)

Usability

Joni Humphreys

Front Desk and Store Manager at Pensacola Association of REALTORS®, Inc. (1-10 employees employees)

Pros

Works with Clover and Wix
Allows images to be uploaded
Offers product options and variations

Cons

Include product variations when exporting inventory

Return on Investment

Members can now place orders online and pick up curbside
Makes customers happy
Makes my boss super happy

Usability

Ecwid by Lightspeed

What is Ecwid by Lightspeed?

Categories & Use Cases

Media

Key Features

Top Performing Features

Product catalog & listings

Mobile storefront

Website integration

Areas for Improvement

Personalized recommendations

Custom functionality

Bulk product upload

Reviews

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Other Software Used

Pros

Cons

Return on Investment

Alternatives Considered

Other Software Used

Usability

Pros

Cons

Return on Investment

Usability

Pros

Cons

Return on Investment

Alternatives Considered

Other Software Used

Usability

Pros

Cons

Return on Investment

Usability

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